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Please post technical Issues with the Character Creator here


920 réponses à ce sujet

#226
Dread Lord CyberSkull

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I'd like to be able to run it from a thumb drive, so that I can take it from computer to computer. I don't have admin access to the systems I want to run it on.

#227
Arkade4D

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I, too, feel the icy sting of no text on my buttons. Tried playing around a bit with what I assume are the graphic options buttons, with no luck.



Running 1.81 GHz AMD Sempron, two gigs of RAM, an NVidia graphics card I forget the actual specs on.

#228
Avrithor

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I cannot save. Whenever I return to the main menu, by clicking "Done" at the end of character creation or by restarting the program, the option to modify an existing character is greyed out. (Despite clicking the "Save" button before clicking "Done" and being informed by the program that the save was successful.) It does not save my settings either, reverting the resolution and quality sliders to default every time the program is restarted.

Additionally, attempting to upload a character from the last screen of character creation causes the program to crash. I'm running Win7 RC x64, Radeon HD 4870.

Modifié par Avrithor, 15 octobre 2009 - 04:24 .


#229
S Atomeha

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when i try to upload from the creator, it says im not logged in. when i try to log in it won't let me.

#230
enwi

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Finally Managed To Upload A Char. Into An Album ... But She Seems To Have Run Off On Me?

#231
jpalfy33

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Srikandi715 wrote...

I've been successfully logging in, and attempting to upload my characters. There are no error messages, so it looks like everything's fine, but no uploads are appearing in my profile here. I've attempted to upload several times with multiple characters over the last 18 hours or so... still no success.

I have been having the same problem.   Image IPB

#232
AzuilGontash

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"Unable to find supported Graphics Card" and closes, It's a Radeon 9500 Pro, is it just to old? Or is it having problems detecting my card? Everything else passes the recommended requirements.

#233
h4rdc0r3_r4d

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My video card is a RADEON X300 Series/X550 Series (0x5B60)

Any way I'll ba able to use the CC?


#234
Mongo10

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Raskalnikov7 wrote...

I was getting a "Error opening file for writing" message too, then I stopped using Express install, and tried Custom install and that worked for me.

ive got a decent graphic card though i made need a new one anytime i try to run this character creator though it fails to detect a video card

#235
TheTraveler

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TheTraveler wrote...

I have been trying to upload a character since yesterday and the only thing that happens is a message that states "There was an error when trying to access your online storage" or something to that effect.

I can log in via the game, no problems. I have merged my Bio account to the EA Master Account. I can log in to the Social site, to the Bio forums, to EA and through the game, what else do I need to do to be able to upload a character??? I really hope that there is not another place that needs an account...

Im quoting myself since the problem persists!
Im now up to three days without being able to upload characters, any solutions for this problem yet?

#236
SpiffymanXD

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It said something about not having the video card

#237
HighMoon

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I enter my email address and password, but the "Log In" and "Create New Account" options are still greyed out and not selectable. :(

#238
Sean0883

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TimeStreamer wrote...

Ashkeldir wrote...

 Was able to create a character and save it, but it doesn't recognize my account, tells me my password is incorrect, but I am here, and am using that same email address and password.

Running Vista 64 bit business Ed.

Let me know if either of my dxdiag's (32 or 64 bit) would help?

Do you have any non-alphanumeric characters in your password?  If you do, this is probably the same problem I mentioned earlier in the thread.  The Character Creator seems to have a problem with symbols in passwords.

If you don't mind, would you try changing your EA password to something using only alphanumeric characters and posting back here whether or not that lets you log in from the CC?


This nailed it, almost deserves a sticky/bug fix

#239
Froggie Monster

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Froggie Monster wrote...

When i log in with my account it says that i have wrote the wrong password and e-mail... i tried a thousand times and i even changed password but it still didn't work :/

      I figured it out. You need to register your e-mail address to an ea account to be able to login in. Image IPB

#240
asanque7

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enwi wrote...

droid88 wrote...

I try to unpload my Dragon Age Avatar but it says I not in the Bioware community or have any Dragon Age data on my computer, weird!!

I've Had The Same Exact Same Problem, Will Be Trying Again Later Tonight. Anyone Succeed In Overcoming This Issue? :bandit:


I have the same problem :(

Anyone have any ideas?

#241
Guest_Finyama_*

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Alodar wrote...

Valmy wrote...

Hrm I can create characters but when I try to upload them it says:

'A server Error Occured while attempting to access your online profile storage'

Then it has the ok button behind the flashing 'upload info' bar so I cannot click it and have to hard close it.

Oh and then the character gets uploaded but without its portrait...any guesses?

I have the exact same issue.

I even made sure my EA Master Account settings used my BioWare login as master.

I've tried at least a dozen times and get the exact same results.

A server Error Occured while attempting to access your online profile storage'

The ok button is hidden behind the flashing 'upload info' bar so I cannot click it and have to Ctrl Alt Del out of the program.

The character info got  uploaded but no portrait.


Any suggestions would be greatly appreciated.  (I want my Lucky Stone!)

Alodar :)



At least I'm not the only one having that problem. Also jaws, necks and chins settings of saved characters are allways gone, the next time you load them.

#242
leng73

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I am another person who cannot get a character to upload. But I do not get any error messages. It looks like it worked, but the characters do not appear. It has been over 24 hours too.



Suggestions?

#243
Mister-Wizard

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I found an issue, but it might be more of a glitch, when changing features during character creation.



When I finally got my toon's chin, jaw and cheekbone set, I went to select the beard type, and the cheekbones reset all the way to full left. I can get it to repeat every time, just by clicking and sliding the beard selector bar. Cheeks go way in and my guy looks like he's spent 3 months on a bread and water diet!

#244
zorx_again

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leng73 wrote...

I am another person who cannot get a character to upload. But I do not get any error messages. It looks like it worked, but the characters do not appear. It has been over 24 hours too.

Suggestions?

I tryed about 20 times and succeeded only once and each time it looked like it was done without any errors, I guess it's some server issue. Maybe try logging in and out and then repeat... I guess. :huh:

Modifié par zorx_again, 15 octobre 2009 - 11:21 .


#245
Fulgrim88

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Yeah, the beard bug is common. Once you move it, all of your chin/jaw, neck & ear settings are gone and set to default again.



However, i'm experiencing another creation related bug on my Dalish Elf Warrior:

I gave him the tattoo that paints each half of the face in the negative of the other half. I grew bored with that, so i tried to change it - however, i can't.

I might change it in the creation, but after i save and load it, the old tattoo is there again. I even deleted the Elf and started a new one from scratch (with the same name though), but it didn't help

#246
asanque7

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asanque7 wrote...

enwi wrote...

droid88 wrote...

I try to unpload my Dragon Age Avatar but it says I not in the Bioware community or have any Dragon Age data on my computer, weird!!

I've Had The Same Exact Same Problem, Will Be Trying Again Later Tonight. Anyone Succeed In Overcoming This Issue? :bandit:


I have the same problem :(

Anyone have any ideas?


Never mind.  Figured out you just need to log in from the bottom left  Image IPB

#247
wanderon

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I have the same issue others have posted about the funkiness on the left side of the screen!



I wandered through the first 3 pages of the thread and didn't see any replies from Bio folks about any of the issues posted yet - is there any point in browsing the rest of the pages for official replies yet?

#248
ApolloBez

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Thanks for the help everyone....  Hows my complexon?    

#249
Ounk

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Golden-Rose wrote...

I enter my email address and password, but the "Log In" and "Create New Account" options are still greyed out and not selectable. :(

The same problem here.

#250
blaalindorm

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I've got no text on screen in the Character Creator. I also can't work out how to get the forum search function to return a post; the search just returns this thread; so somewhere has this been solved?