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Please post technical Issues with the Character Creator here


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#276
EADanke

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Changing "eye color" does nothing. The eyes are always black, I'm assuming its my graphics card. I'm assuming its something to do with my Radeon x800 being old and supported by a driver bundle instead of its own driver.



Also, loosing everything when you edit a character seems to miss the point of editing. Also, the way mustaches aren't manipulated by facial animation makes for some very weird appearances, what with the mouth poking through the mustache.

#277
MjDailey

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How do you log in on the CC? The login at the bottom of lower left doesnt work i put in my login info but the login button doesnt work.



I see the upload button but it says i have to login but i cant.

#278
Gastrian

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@EADanke, check your video settings. If they are low (the x800 is a very old card so will likely defaul to the minimum like my 6600GT) they just display the eyes as a very dark brown, take up from the bottom and you can see the change in eye colour

#279
VicRattlehead0

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i keep on getting failed to connect to dragon age servers. please try again later when trying to log in to upload my character
windows firewall is off
:(

Modifié par VicRattlehead0, 15 octobre 2009 - 09:34 .


#280
james_dp

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Hi everyone,



For those of you who have had a similar problem to me (the full length mannequin appears to be set in shadow), I think I have found a solution. I tried updating my graphics driver, but this dod not help. Then I tried out a bunch of various configuration in the options and have found if you turn off "Frame-buffer effects". I can have everything else on the highest setting and it's all ok :)



Awesome, now I can really see what I'm working with!!



Cheers all.

#281
zurnic_59

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I can't login to upload my characters. The login button is grayed out.

#282
MjDailey

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zurnic_59 wrote...

I can't login to upload my characters. The login button is grayed out.

Thats the same problem i am having.

#283
Arahael wars

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NSIS Error
Image IPB
Comprobación de la integridad de instalación ha fracasado. Las causas comunes incluyen descarga incompleta y medios dañados. Contacto con el autor del instalador para obtener una nueva copia. (http://nsis.net/NSIS_Error)
Image IPB
Intel Core Quad Q6600 2,40 GHz, 2,00 GB de RAM GeForce 9600 GT 1024

#284
Gastrian

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Gastrian wrote...

Whenever I try to login or upload my character I'm constantly getting

"The dragonage servers could not be contacted.
Please try again"

I've been getting this since I installed it yesterday and am using the same logon details for this website.

Not sure if its linked but everytime I do an action on this website it takes me back to the logon screen even though I'd selected Remember Me, and I have to input my logon details again and then it will take me to the next screen.

Running Win7 64bit Build 7100
AMD Athlon XP 3200+
nVidia GeForce 6600GT
2GB DDR Ram

Well I've resolved the issue, seems I have to completely switch off my firewall and application monitor even though I had allowed the Character Creator in the settings.

I'm using the F-Secure Win7 64bit beta

#285
Guest_MattKnift_*

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Whilst on the CC on Tuesday, their appeared to be a graphical glitch. All 2d animated areas turned into a box around where the animation happened. The colours also became washed out. Hard to explain any more than that. Will take a screenshot if the same happens again.

#286
Kevin Lynch

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I've encountered two issues that others have been reporting:



My second character (uploaded yesterday and again today) hasn't appeared in my account, and my two newest ones haven't either. No problem connecting to Dragon Age Servers and no error messages.



I've also noticed that, like others have reported, the creator isn't saving some aspects of the character. In my case, it's been the portrait background/expression; they always reset to default at edit.



Someone must have said it already, but male characters don't allow editing of jaw/chin and mouth, right?

#287
Punahedan

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Male characters don't allow editing of jaw/chin and mouth if there's a beard in place. You'll need to eliminate the beard and then edit jaw/chin and mouth and then put the beard back in.



I seem to be having an issue where I press "Prt Scr" but Windows 7 seems to ignore the charactor creator and just snapshot my desktop. I suspect this is an issue with Win7 and not the char creator, but advice would be appreciated nonetheless.

#288
Kevin Lynch

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Hawkeyed Cai Li wrote...

Male characters don't allow editing of jaw/chin and mouth if there's a beard in place. You'll need to eliminate the beard and then edit jaw/chin and mouth and then put the beard back in.

Good to know; thanks for the info. The settings are in the wrong order, then. We should edit all the facial features before adding facial hair if facial hair limits the ability to adjust facial features. Makes sense to me!

#289
Deviija

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Kevin Lynch wrote...

Hawkeyed Cai Li wrote...

Male characters don't allow editing of jaw/chin and mouth if there's a beard in place. You'll need to eliminate the beard and then edit jaw/chin and mouth and then put the beard back in.

Good to know; thanks for the info. The settings are in the wrong order, then. We should edit all the facial features before adding facial hair if facial hair limits the ability to adjust facial features. Makes sense to me!


This is something I've noticed as well. I edit my character's jaw/chin and then try to put on beards and it automatically switches to inaccessable on those tabs. It also distorts the shape of my male's face (perhaps turning it back to default settings that are compatible with framing the beard objects?).

After adjusting my character and then adding stubble, some of the stubble options won't show up on my jaw/chin. It just shows as blank space/nude for me. I'm also assuming it has to do with the shape one makes of the chin/jaw and whether or not the stubble-stuffs will cooperate with it.

Modifié par Deviija, 16 octobre 2009 - 01:15 .


#290
wlderotter

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Pastorbullfrog wrote...

JoralTelGwyn wrote...

Im running on WinXP Sp3. Dual core 2. ATI X1950. I have a PhysX hardware card (Though I doubt it has anything to do with it) There seems to be some graphical coruption on the most on the left hand side of the CC, Looks like it kinda should be a messanger type window. is making is dificult to design a character especial the eye colors

I'm having this same issue.

i, also:crying:

#291
Drothar

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It seems to have recognized that I have uploaded characters, but now there is no photo for them, also it says that I have 1 character uploaded, but when I go to change my photo, it is saying that there is tow to choose from, niether of which seem to have character portraits

#292
Drothar

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Player profile is updated with both my characters, no pictures for both, and in creating a dwarf noble, I am still getting the error associated with uploading



'A server Error Occured while attempting to access your online profile storage'



Then it has the ok button behind the flashing 'upload info' bar so I cannot click it and have to hard close it.

#293
Spasmolytic666

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I am getting a "can not find supported video card error...."
i am running on a dell xps with a radeon 9800 256 mb card, i dont see why this wouldnt be supported...
any ideas? thank you

#294
togetherrising

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 When I load the character creator it takes a while to load the Age restriction screen, and thats as far as it gets...

Windows Xp SP3

Intel Core 2 Quad CPU
Q6600@2.40GHz
3.5GB RAM
NVIDIA GeForce 8400GS

Modifié par togetherrising, 16 octobre 2009 - 06:26 .


#295
shai-hulud-lama

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Vicmage wrote...

Mesolo wrote...

I am unable to connect to my bioware account in the character creator. When i write account and password the connect button just remains gray and so can't connect.
Running on vista 64 bit, italian version


Same issue here. Bizarre.


same with me

#296
St. Silla

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Warfart wrote...

I'm unable to connect to my account. "System Error" every time. I'm running as admin and firewall is clear.

I got the same problem too.  Is it because the server only open for U.S.?  I am current in Hong Kong.:(

#297
Fernando Melo

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Keep posting folks.



As you can imagine things are quite busy as we're gearing up to launch the game on all platforms - however, know that there are folks already compiling the info posted here and on the original DA forums, and going through it.



Please keep in mind that Character Creator was literally ripped out of the main game and cobbled together fairly last minute (and all while trying to hit our main game milestones).



Much like the social site in its current state, it should be treated as an early or beta app.



We really appreciate your patience if you're encountering issues, and your help so far by posting your findings.

#298
zorx_again

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Here are the lists of ATI and Nvidia cards with all tech details, someone may find them useful.

ATI

Minimum: ATI Radeon X850 128MB or greater (Win XP SP3) or ATI Radeon X1550 256MB or greater (Vista SP1)
Recommended: ATI 3850 512 MB or greater

Image IPB

Nvidia


Minimum:
GeForce 6600 GT 128MB or greater (Win XP SP3) or GeForce 7600 GT 256MB or greater (Vista SP1)
Recommended:
8800GTS 512 MB or greater

Image IPB

EDIT: Resize

Modifié par zorx_again, 16 octobre 2009 - 08:51 .


#299
planetar monk

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Two problems mainly,

First the CC has a failure rate of approx 90% of the time, I load it up and it says that the application has encountered a problem and has stopped.

I have got it two work twice the first time I created two characteres I tried to upload them both. I logged in succesfully and when I hit the upload butten it pops up saying uploading then disappears. My profile registered one upload but this portrait is not there, and the other character is not even registered. The first character was uploaded 1 day ago according to my profile.

As for my hardware specs
OS: Vista Ultimate
Video Card: NVIDIA GeForce 8600 GT
Processors: Intel Duocore 2.20GHz
Ram: 2 gig
Memory: 70gigs

Thanks.

#300
Guest_Finyama_*

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Fernando Melo wrote...

Keep posting folks.

As you can imagine things are quite busy as we're gearing up to launch the game on all platforms - however, know that there are folks already compiling the info posted here and on the original DA forums, and going through it.

Please keep in mind that Character Creator was literally ripped out of the main game and cobbled together fairly last minute (and all while trying to hit our main game milestones).

Much like the social site in its current state, it should be treated as an early or beta app.

We really appreciate your patience if you're encountering issues, and your help so far by posting your findings.

Thanks a lot for the info, Fernando! I think and hope everyone is aware of the sort-of-beta-status of this standalone version  of the character creator.
Despite the few remaining bugs and issues the CC and surely the final masterpiece DAO are a further milestone of "biowarian art" and  I can imagine that you guys or should I better say the servers at Bioware were a little bit surprised of the download/upload-storm the CC created! ;) Just wanted to say that!