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Please post technical Issues with the Character Creator here


920 réponses à ce sujet

#576
javierabegazo

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There's no Settings folder, the folders are as follows bin_ship, data, DirectX, docs, modules, packages

#577
javierabegazo

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There's not two programs to install for this character creator is there?

#578
Wrathra

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I'm running into a couple of problems with the creator

1) it's not saving my characters - it's resetting all their features

2) it won't upload them to the site.

:(

#579
Mel-gore

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Mesolo wrote...

I am unable to connect to my bioware account in the character creator. When i write account and password the connect button just remains gray and so can't connect.
Running on vista 64 bit, italian version



I have the same issue Log In and Create Account Buttons are grayed out - Vista Home Premium

Modifié par Mel-gore, 29 octobre 2009 - 02:07 .


#580
Warrior_

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javierabegazo wrote...

There's no Settings folder, the folders are as follows bin_ship, data, DirectX, docs, modules, packages

As most newer programs, CC stores it's savegames and .ini stuff elsewhere. The path differs because it includes the Users name. That's why I used %homepath% variable. Just use it like a regular path in explorer or command line and you will find it.

#581
Chlamydion

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Finally, after about seven days, my character posted. That's his picture as my avatar -- ain't he cute?

And as a special gift, the forum thoughtfully changed my name from Chlamydion to 24107. I'm inspired to sing Red and Black.

Modifié par Chlamydion, 29 octobre 2009 - 02:44 .


#582
DragonSorceress

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Warrior_ wrote...

javierabegazo wrote...

DragonSorceress wrote...

"Failed to detect a supported video card." I just want to know what that means exactly and if there's anything I can do to fix it. Thank you.


Ah wonderful, I'm not alone!

I recomment trying this things:

1) Check, wether you video card match the minimum requirements. If youre unsure, post it here. Notebook users will have bad luck in most cases.
2) Update your video card drivers
3) Update DirectX - Yes, this includes users of Vista and Win7.
4) If you are familiar with editing configuration files, you could try to do so on the CC as well. Try to disable everything that looks like video card stuff by setting it to 0. Keep a copy of the original settings. The name is "DAOCharacterCreator.ini". Just search it at drive C:.

Hope, that helps.


Thank you very much for your help. :D I'm sure that will help.

#583
javierabegazo

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Great, thanks so much :) I found it, What would be the things that would be video card stuff? Sorry for being illiterate :P

Modifié par javierabegazo, 29 octobre 2009 - 04:27 .


#584
javierabegazo

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ATI Radeon X300/X550/X1050 Series 32Mb is my video card. I'm guessing that's too pathetic to run the Character Creator. I tried setting some video values to 0 but nothing worked, perhaps I didn't set the right values

Can someone point me to the Minimum System Requirements that are for the Character Creator?

Modifié par javierabegazo, 29 octobre 2009 - 09:32 .


#585
MentalKase

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How do you upload your characters?


#586
kagespawn

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I just got a new laptop, darn near top of the line and for the life of me, I could not figure out why the CC would not start (Crashing the whole computer.) After reading the posts about it here, I realized the most common componet seemed to be laptops...most laptops have realtek soundcards, so i disabled my soundcard, and voila...the CC works just fine, minus the VO...but at least it works. Just thought I'd pass this along for others that at least want to make a character.

#587
DragonSorceress

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javierabegazo wrote...

ATI Radeon X300/X550/X1050 Series 32Mb is my video card. I'm guessing that's too pathetic to run the Character Creator. I tried setting some video values to 0 but nothing worked, perhaps I didn't set the right values

Can someone point me to the Minimum System Requirements that are for the Character Creator?


XP MINIMUM SPECS 
OS: Windows XP with SP3 CPU: Intel Core 2(or equivalent) running at 1.4Ghz or greater
AMD X2(or equivalent) running at 1.8Ghz or greater 
RAM: 1GB or more 
VIDEO: ATI Radeon X850 128MB or greater
NVIDIA GeForce 6600 GT 128MB or greater
650Meg HD space 

VISTA MINIMUM SPECS
OS: Windows Vista with SP1 
CPU: Intel Core 2 (or equivalent) running at 1.6Ghz or greater 
RAM: 1.5 GB or more 
VIDEO: ATI Radeon X1550 256MB or greater
NVIDIA GeForce 7600 GT 256MB or greater
650Meg HD space 

RECOMMENDED SPECS
CPU: Intel Core 2 Quad 2.4Ghz Processor or equivalent 
RAM: 4 GB (Vista) or 2 GB (XP) 
VIDEO: ATI 3850 512 MB or greater
NVIDIA 8800GTS 512 MB or greater
AMD Phenom II X3 Triple-Core 2.8 GHz or greater
650Meg HD space

#588
Dr. Cheesesteak

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Wrathra wrote...

I'm running into a couple of problems with the creator

1) it's not saving my characters - it's resetting all their features

2) it won't upload them to the site.

:(


me too...are we not going to get the unlockable item if our characters dont upload b/c of bioware's errors?

#589
GFWITHROW

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My characters do not seem to upload either. I am running an Dell XPS M1730 with 6GB and Vista 64. Any help out there?

#590
GFWITHROW

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Tried running the program as an administrator to no avail. I have tried to upload several characters.



Also, one of my characters keeps showing up with a tattoo every time I review it even though I completely zeroed out the tattoo preferences.

#591
Gllar

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Creator was working fine but now it fails when I hit the play button. starts to launch but after a black screen I get an error saying winndows stoped the program due to a problem.

#592
Cigne

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I edited an uploaded character (Kickaha) and the full body image reflects the changes, but the smaller avatar image remains unchanged.

#593
Vaffancullo

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Graphic card error. I just want to mess with the creator before it comes out! :[

#594
Warrior_

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kagespawn wrote...

I just got a new laptop, darn near top of the line and for the life of me, I could not figure out why the CC would not start (Crashing the whole computer.) After reading the posts about it here, I realized the most common componet seemed to be laptops...most laptops have realtek soundcards, so i disabled my soundcard, and voila...the CC works just fine, minus the VO...but at least it works. Just thought I'd pass this along for others that at least want to make a character.

Interessting...

Did you update your drviers? Latest version is R2.35.

#595
Warrior_

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GFWITHROW wrote...

Tried running the program as an administrator to no avail. I have tried to upload several characters.

Also, one of my characters keeps showing up with a tattoo every time I review it even though I completely zeroed out the tattoo preferences.


'Run as Adminstrator' didn't work? Try this:

1) Disable UAC. (Should not be a problem, just in case..)
2) Run in Windows XP or Windows 2000 compatibly mode. (Running in 2k switches off multi-prozessor capabilities. Should not be a problem either...)
3) Diasable visual themes, desktop composition and display scaling at the combatibly tab.

#596
jksk

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There are too many pages to sort through, so I'll just go ahead and post my problem. I don't know if it's been reported by others. I can't upload to the social site. No error message is displayed, it states "uploading", then doesn't. It's been this way for a few weeks now.



The first two characters I made, I could upload to the site. I seem to recall getting an error message about an offensive name. I can't say for sure if I unsuccessfully tried to upload any characters before that.



I've tried reinstalling the character creator to no avail.

#597
xKerberos

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The beard thing. It resets the cheek sliders.



If it matters : C2D E6420, 4gb ram, 9800GT overclocked, Windows 7 7100.

#598
mhouck526

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I think my video card is an ACPI x86, is that not good enough?

Modifié par mhouck526, 30 octobre 2009 - 03:07 .


#599
xKerberos

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mhouck526 wrote...

I think my video card is an ACPI x86, is that not good enough?


That isn't a vid card my friend :blink:

#600
Denlath Vestor

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Though I have uploaded a character (my avatar several days ago and two more this morning), every time I try to upload from the CC I get a message saying it timed out trying to connect to my account online (even though I successfully log in).

The same thing happened this morning when I tried to upload two different characters: I logged in, tried to upload and got the timed out message.

Then, about four hours later I noticed that both of those characters were in my profile! But they still don't have the portraits or the full-length character images yet (about 8 hours ago as of this writng).

Also, about uploading the characters, the OK button for the timed out error message shows up under the flashing "Uploading Info" message, so when that error happens the only way to get out of the CC is via Task Manager or going to the desktop and rt-clicking the taskbar icon and closing it there.

Boy it'd be real nice to get these issues fixed. I know I'm not the only one experiencing or reporting them! Hopefully they're waiting to put out a patch right after release - or, better yet, a fix is IN the release...