This issue existed pre 1.02 and continues now that 1.02 is installed. The game goes through the Bioware/EA Splash screen, the, the starting screen shows up and says "Click to Enter" or "Press a Key to Enter". I click, press, slam wham and yell at all my keys to no avail. I cannot get past that screen.
I have no clue what happened. Thanks in advance.
Graphics Card Info ...(Just updated the latest drivers here as well)
Hardware
Primary Adapter Graphics Card Manufacturer Powered by AMD Graphics Chipset ATI Mobility Radeon HD 5800 Series Device ID 68A1 Vendor 1002 Subsystem ID 1590 Subsystem Vendor ID 103C Graphics Bus Capability PCI Express 2.0 Maximum Bus Setting PCI Express 2.0 x16 BIOS Version 012.020.000.045 BIOS Part Number BR38805.001 BIOS Date 2010/10/12 Memory Size 1024 MB Memory Type GDDR5 Core Clock in MHz 500 MHz Memory Clock in MHz 900 MHz Total Memory Bandwidth in GByte/s 57.6 GByte/s
Software
Driver Packaging Version 8.831.2-110308a-115930C-ATI Catalyst Version 11.3 Provider ATI Technologies Inc. 2D Driver Version 8.01.01.1134 2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/class/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000 Direct3D Version 7.14.10.0817 OpenGL Version 6.14.10.10600 Catalyst Control Center Version 2011.0308.2325.42017
Stuck at "Click Button to Enter" Screen
Débuté par
Adaram
, avril 12 2011 09:11
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#2
Posté 12 avril 2011 - 09:16
Gorath Alpha
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#3
Posté 12 avril 2011 - 09:42
Adaram
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OK...here is a new write up using the format provided (Thanks).
3. Problem Details
The game goes through the Bioware/EA Splash screen, the, the starting screen shows up and says "Click to Enter" or "Press a Key to Enter". I click, press, slam wham and yell at all my keys to no avail. I cannot get past that screen.
a. When it comes to problem details, think about the five basic questions: Who? What? When? Where? Why? Okay, so “Who?” doesn't really apply here, but the others do.
>>Happens every time I try and load the game. It happened randomly in 1.01. It still happens with 1.02.
b. What? What is the nature of the problem that you're seeing?
>>I see the boot screen that says "Click to enter" and I do it and nothing happens
c. When? When does the problem occur? Every time you engage in a particular action or only after so many hours of play?
>>Every time when I load the game. Even after a full restart
d. Where? Where does the problem occur? Is the problem localized to a particular planet or does it occur everywhere?
>>Start up
e. Why? As much as possible, can you isolate the problem to a specific set of steps?
>>See above ... not many steps
If you follow these guidelines, and provide the requested information when posting, it will increase the likelihood that someone will be able to help you diagnose the problem and find a solution.
Please report issues, after checking these steps, in new threads.
P. S. Please use every day business style paragraph breaks, punctuation, and spelling.
Hardware
Primary Adapter Graphics Card Manufacturer Powered by AMD Graphics Chipset ATI Mobility Radeon HD 5800 Series Device ID 68A1 Vendor 1002 Subsystem ID 1590 Subsystem Vendor ID 103C Graphics Bus Capability PCI Express 2.0 Maximum Bus Setting PCI Express 2.0 x16 BIOS Version 012.020.000.045 BIOS Part Number BR38805.001 BIOS Date 2010/10/12 Memory Size 1024 MB Memory Type GDDR5 Core Clock in MHz 500 MHz Memory Clock in MHz 900 MHz Total Memory Bandwidth in GByte/s 57.6 GByte/s
Software
Driver Packaging Version 8.831.2-110308a-115930C-ATI Catalyst Version 11.3 Provider ATI Technologies Inc. 2D Driver Version 8.01.01.1134 2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/class/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000 Direct3D Version 7.14.10.0817 OpenGL Version 6.14.10.10600 Catalyst Control Center Version 2011.0308.2325.42017
3. Problem Details
The game goes through the Bioware/EA Splash screen, the, the starting screen shows up and says "Click to Enter" or "Press a Key to Enter". I click, press, slam wham and yell at all my keys to no avail. I cannot get past that screen.
a. When it comes to problem details, think about the five basic questions: Who? What? When? Where? Why? Okay, so “Who?” doesn't really apply here, but the others do.
>>Happens every time I try and load the game. It happened randomly in 1.01. It still happens with 1.02.
b. What? What is the nature of the problem that you're seeing?
>>I see the boot screen that says "Click to enter" and I do it and nothing happens
c. When? When does the problem occur? Every time you engage in a particular action or only after so many hours of play?
>>Every time when I load the game. Even after a full restart
d. Where? Where does the problem occur? Is the problem localized to a particular planet or does it occur everywhere?
>>Start up
e. Why? As much as possible, can you isolate the problem to a specific set of steps?
>>See above ... not many steps
If you follow these guidelines, and provide the requested information when posting, it will increase the likelihood that someone will be able to help you diagnose the problem and find a solution.
Please report issues, after checking these steps, in new threads.
P. S. Please use every day business style paragraph breaks, punctuation, and spelling.
Hardware
Primary Adapter Graphics Card Manufacturer Powered by AMD Graphics Chipset ATI Mobility Radeon HD 5800 Series Device ID 68A1 Vendor 1002 Subsystem ID 1590 Subsystem Vendor ID 103C Graphics Bus Capability PCI Express 2.0 Maximum Bus Setting PCI Express 2.0 x16 BIOS Version 012.020.000.045 BIOS Part Number BR38805.001 BIOS Date 2010/10/12 Memory Size 1024 MB Memory Type GDDR5 Core Clock in MHz 500 MHz Memory Clock in MHz 900 MHz Total Memory Bandwidth in GByte/s 57.6 GByte/s
Software
Driver Packaging Version 8.831.2-110308a-115930C-ATI Catalyst Version 11.3 Provider ATI Technologies Inc. 2D Driver Version 8.01.01.1134 2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/class/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000 Direct3D Version 7.14.10.0817 OpenGL Version 6.14.10.10600 Catalyst Control Center Version 2011.0308.2325.42017
#5
Posté 12 avril 2011 - 11:17
Adaram
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Hey Eury.
System details as follows:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name #####
System Manufacturer Hewlett-Packard
System Model HP ENVY 17 Notebook PC
System Type x64-based PC
Processor Intel® Core™ i7 CPU Q 740 @ 1.73GHz, 1734 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.1B, 03/11/2010
SMBIOS Version 2.6
Windows Directory C:\\Windows
System Directory C:\\Windows\\system32
Boot Device \\Device\\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name ######
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 4.52 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 11.5 GB
Page File Space 7.93 GB
Page File C:\\pagefile.sys
System details as follows:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name #####
System Manufacturer Hewlett-Packard
System Model HP ENVY 17 Notebook PC
System Type x64-based PC
Processor Intel® Core™ i7 CPU Q 740 @ 1.73GHz, 1734 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.1B, 03/11/2010
SMBIOS Version 2.6
Windows Directory C:\\Windows
System Directory C:\\Windows\\system32
Boot Device \\Device\\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name ######
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 4.52 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 11.5 GB
Page File Space 7.93 GB
Page File C:\\pagefile.sys
#6
Posté 12 avril 2011 - 11:49
Eurypterid
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- 4 668 messages
Did you install the game (as well as run the patch exes) as admin? As well, I'd recommend installing the game outside the Programs or Programsx86 folder if you haven't done that.
#7
Posté 13 avril 2011 - 12:57
Adaram
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- 464 messages
Yeah I do everything as an admin. What's wierd is that the game ran for a long time just fine. I am just starting Act 2 ... and took a few week break to play the latest LOTRO patch. And then I come back and all of a sudden it'not not working. I might have to uninstall, reinstall before this is over :-/
