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Extreme Audio-Problems since "Early-April"-Patch 1.03 (Conversations cutting off 30% of the time)


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#76
GFX1989

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Exicuren wrote...

I see that everybody is complaining about all the issues of the ps3 version of ME2, in my case I have some spech cuts, sound lag, strangely i found out that the lag starts in jack's recruitment mission (just after the final sequence where jack smashes all those guards and sees the Normandy), but it isn't the speech, that is synched, the problem seems to be the fx sounds (explosions, biotic smashes, gun fire, etc.), and some problems with the frame rate (mainly after the patch), but not even one single crash.
Finally, many of you are complainig about this is the worst version of the three and all the issues makes the game unjoyable or that we are like experiment subjects, but lets see the big picture:
They integrated a game that was mainly designed for 360 and PC and programming it for PS3, which is a more difficult console to program, logically it's going to develop some issues. The PS3 is using the engine for ME3, so adapting all the data from ME2, which uses a diffrent kind of engine, will cause some errors and finally without our feedback, the developers won't be able to correct any posible glicht in the next game on time and you'll be complaining about the glitches.
That's why I keep playing ME2 in the PS3, not only because finally we have a Bioware game in the PS3, but because I've played PC games in all kind of computers (good and bad performance), so I have experienced audio lag, low frame rate, freezing and crashing, which results that issues like that are irritating (I won't deny it) but I'm used to.


It doesn't really matter if the PS3 is tough for the developers. They commited themselves to develop for the PS3. Gamers shouldn't have to concern themselves with those things, if I'm paying for a game I expect it to function as advertised, I should get a refund if that expectation is not met. If we roll over and accept this then we're just encouraging more of this type of behaviour.

Modifié par GFX1989, 15 mai 2011 - 10:27 .


#77
Dragev92

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i too have this audio lag problem, and sometimes when Shepard walks near a wall he gets stuck or flying. So i wonder, Why isn't it fixed yet?

#78
Exicuren

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GFX1989 wrote...


It doesn't really matter if the PS3 is tough for the developers. They commited themselves to develop for the PS3. Gamers shouldn't have to concern themselves with those things, if I'm paying for a game I expect it to function as advertised, I should get a refund if that expectation is not met. If we roll over and accept this then we're just encouraging more of this type of behaviour.



The problem is that everybodiy has had this kind of complains, the only difference is the console and the year,  since nes,megadrive,snes, ps, saturn, n64, dreamcast, ps2, xbox and of course, PC, gamers have always making this kinds of demands and have asked for refund or thigns like that, I not saying that you shouldn't ask for corrections in the game, but we should consider that the programmers are doing the best they can to have a stable game, as I said, ME2 was generally programmed for PC and 360, so adapting it for PS3 with a new graphic engine it's kinda logic that some errors will occur, so be patient and report any glitches but it isn't fair saying that this is the worts version or that Bioware doesn't care about our feedback, they care about our feedback unlike other game companies.

#79
Psearo

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Dragev92 wrote... and sometimes when Shepard walks near a wall he gets stuck or flying. So i wonder, Why isn't it fixed yet?


This still happens on PC, and probably 360 too. No fix for it yet.

#80
GFX1989

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Exicuren wrote...

The problem is that everybodiy has had this kind of complains, the only difference is the console and the year,  since nes,megadrive,snes, ps, saturn, n64, dreamcast, ps2, xbox and of course, PC, gamers have always making this kinds of demands and have asked for refund or thigns like that, I not saying that you shouldn't ask for corrections in the game, but we should consider that the programmers are doing the best they can to have a stable game, as I said, ME2 was generally programmed for PC and 360, so adapting it for PS3 with a new graphic engine it's kinda logic that some errors will occur, so be patient and report any glitches but it isn't fair saying that this is the worts version or that Bioware doesn't care about our feedback, they care about our feedback unlike other game companies.


I highly disagree that calling this the worst version of ME2 is somehow wrong. No other version has problems of this magnitude. I'm sorry but you have to be blind not to see that, or rather deaf as the audio problem is the most prominent. Bioware not caring about the PS3 version? I can't answer this one as I didn't see them making the game. I think it's pretty clear though that more care was put toward the other versions. Do they care about our feedback? Well Casey Hudson did talk to us here a couple of times since the release so I guess that's good. Looking at this thread in particular though, there's been no reply here by anyone from Bioware staff. The audio issues are definitely the biggest ones, this thread is on the front page for a long time now. Casey explained to us that he can't promise us fixes on everything because if they won't happen then we'll be pissed. I totally get that, what I don't get is why they can't they tell us that they're looking at this particular issue, no promises, just acknowledge that it exists. If you can't fix it then just tell us. My mom always taught me to admit my mistakes, I guess when you're a big company those important values get thrown out with the garbage. Oh, and about the whole new engine thing. I'll admit that I don't have the technical knowledge to understand what works differently from the old version, but what I do know is that the Mass Effect series use Unreal Engine 3. It might be an upgraded version, but it's still UE3. From what I understand PS3 games that run on UE3 usually get weaker performance, I have played a lot of UE3 games on my PS3 and non of them performed as poor as this one.

Modifié par GFX1989, 15 mai 2011 - 06:54 .


#81
Exicuren

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But if anyone of the Bioware staff would acknowledge some of the glitches there will be people who will demand that a new patch should be released and will be back to square one

#82
Kirkpad

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Yeah Exicuren, because that is excellent fan service: "We won't acknowledge the problems so we don't have to fix them. Enjoy your broken game and please buy our sequels."

Has anyone even tried messaging EA Customer Support using the sticky in this forum?

#83
Scorpgul

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Please STICKY this thread!

#84
titan_warrior

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Large companies like Bioware/EA always behave according to the phrase "VALUE FOR MONEY". This phrase is everything in business and its a way to measure profits in accordance to efforts. In other words it means what I will get for my efforts, will my profits be pleasing enough for my efforts? Now lets see the phrase "VALUE FOR MONEY" in both ME2 and ME3. ME2 was a one year old game when released on the ps3. Bioware knew that it wouldn't sell that much on the ps3 as it wasn't new. The game was a complicated RPG, designed according to the xbox 360 specifications and used the U3 engine. This meant that the game needed A LOT OF POLISHING in order to become a decent ps3 port, but there was no reason for delaying the ME2 ps3 port as it was a one year old game. As for ME3, EA will compare a probable loss in sales (from an unpolished ps3 port) with the loss that will cause a delay of ME3 (due to polishing reasons). If the loss from the delay will be bigger than the loss in ps3 port sales, then ME3 wont be delayed for polishing reasons. By and large this is the way large companies think, react, behave.
If Bioware doesn't fix any DIFFICULT issue (as the Genesis glitch was game breaking but also easy to fix as all was needed was debugging), this means that they don't care if their ps3 fans are pleased with them because the probable loss in sales of ME3 will be less than the loss in time for polihing ME2 and ME3. As I wrote before, audio lags are performance issue and therefore more effort, time and frustration is needed than the Genesis glitch. The decision for an audio patch is closely connected with the phrase "VALUE FOR MONEY", whether we like it or not.

#85
titan_warrior

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Since the audio sync problems of ME2 are performance issue (and not just a glitch that needs debugging), it is certain that audio issues will reappear in ME3. The Genesis glitch was only a ME2 problem, as it was connected to ME2 story (specifically how the choices in ME1 are implemented in ME2 story). Audio issues on the other hand are performance issues, which means that these issues are connected with every mass effect game on the ps3. All the mass effect games are initially designed according to the xbox 360 specifications, so in order to efficiently port them to ps3 some drastic changes (in the design of the game) must be implemented (as the ps3 has a completely different architecture than xbox360/PC). You must all understand that when we demand audio fixes in ME2, we indirectly demand audio fixes for ME3 too. If Bioware improve the general performance of ME2 ps3 version (in order to minimize audio issues), then they will have a formula, a knowledge that can apply to the ME3 ps3 port and fix the audio there too. That is why audio issues in ME2 MUST BE FIXED. We fight here for audio fixes IN BOTH GAMES. If there wont be an audio patch for ME2, forget any possibility for flawless audio in ME3.

#86
Exicuren

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Well the audio lag could occur if ME3 is programmed for PC or 360, but if they start from scratch with the PS3, any audio issues will be gone and moving the data to 360 and PC would be much easier to do and any issues would be corrected easily. That's why the PS3 it's the best console to start while making a multiconsole game.

#87
Bayonetto

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I've gotten stuck in scenery three times in about 10 hours, which has required a mission restart each time. I don't recall this happening at all in 2 360 playthroughs...

#88
titan_warrior

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Bayonetto wrote...

I've gotten stuck in scenery three times in about 10 hours, which has required a mission restart each time. I don't recall this happening at all in 2 360 playthroughs...


The collision detection issues, although present in all versions, happen much much more frequently on the ps3 version. Yes Bioware must minimize collision detection issues on the ps3 (make them happen as frequent as in the other versions), but this thread is just for the audio issue. There are threads for each issue and if you like you can make your own called lets say "collision detection issues very frequent on ps3". 

#89
titan_warrior

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Exicuren wrote...

Well the audio lag could occur if ME3 is programmed for PC or 360, but if they start from scratch with the PS3, any audio issues will be gone and moving the data to 360 and PC would be much easier to do and any issues would be corrected easily. That's why the PS3 it's the best console to start while making a multiconsole game.


Initially, companies developed games for the xbox360 and afterwards ported them on ps3. Thats why most games from early ps3 years where terrible ps3 versions much inferior than the xbox360. During the last two years things have changed drastically and many companies use ps3 as the leading platform. Thats why most games now are almost identical in the two platforms and there are even examples were the ps3 is superior (castlevania lords of shadow for example). Now lets talk about development logic and plain logic. The development logic is when ps3 is being used as the leading platform during development. This can lead to three almost identical versions (ps3,pc,xbox360) without too much effort/frustration. Now lets talk about plain logic. Bioware was a computer games company for years, having numerous sucessful games on the pc platform. Xbox 360 is almost a pc in every way and therefore Bioware understands xbox 360 perfictically. EA is a company that cares about results and time, quality isn't a big concern. EA probably forces Bioware for quick releases (just look at how many games and DLCs have been released so close). Bioware didn't have time to learn ps3 first and then start the development of ME3. If they started the development with the ps3, they should have drastically changed the general design of the game from the beginning and this would demand time which they didn't have. They probably started with the platform they know better for fast results, as EAs concern is the game to be finished as quickly as possible and not the quality of the ps3 version. The ME2 version served as a test for Bioware (their first ps3 port on U3 engine as dragon age 2 uses a Bioware's engine and I have no idea which was the leading platform there). Neither EA nor Bioware could predict the ps3 fans complaints about ME2 in these forums, so they would just follow the same development attitude in ME3 (as they did with ME2, an unpolished port). ME3 was almost finished two months ago, as during that time they called the actors for voice over. No voice over can be implemented if the game isn't almost finished and it couldn't be finished as quickly as that if they had INITIALLY changed the game's design. It is obvious that ME3 development started before the ME2 ps3 TESTING VERSION was released. I hope I am wrong but I advise you not to have high hopes for a possible ME3 development with ps3 as the leading platform. Therefore in this thread I assume that ME3 ps3 version will also be a port and therefore we fight for performance improvements in both versions.

#90
Exicuren

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That's too speculatory, we don't really know in which console it's programmed, in think that they called the voice actors to do the dialogs before the game it's done because it's easier for the actors and the programers mainly because for modifying purposes in the creation of a better polished game, finally I won't be posting in this thread anymore because I don't want to start an argue, I have stated my point of view that I'm not really bother about the audio lag and I think that Bioware will make a game that will be in it's best conditions for PS3, 360 and PC. Our feedback helps, but we shouldn't insult Bioware, it isn't fair for anyone.

#91
titan_warrior

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Exicuren wrote...

That's too speculatory, we don't really know in which console it's programmed, in think that they called the voice actors to do the dialogs before the game it's done because it's easier for the actors and the programers mainly because for modifying purposes in the creation of a better polished game, finally I won't be posting in this thread anymore because I don't want to start an argue, I have stated my point of view that I'm not really bother about the audio lag and I think that Bioware will make a game that will be in it's best conditions for PS3, 360 and PC. Our feedback helps, but we shouldn't insult Bioware, it isn't fair for anyone.


Nobody insulted Bioware. If I were in Biowares shoes, I would probably do the same. When you have EA on your back pressing all the time for results thats what happens. I'm not insulting Bioware, EA is the true responsible here (as usual).
I think it is more than clear from my writting.

#92
titan_warrior

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Exicuren wrote...

That's too speculatory, .


What I write here is always what I truly believe, these are my speculations. Anybody can agree or argue with me. I wish I was wrong but the problem is that till now my speculations always come true.

-when the early April patch was announced, I wrote the following:
"First of all it is a good thing that Bioware still supports
the game. The truth though is that I am dissapointed. There are some really
annoying bugs in this game that are left intact. First of all it is certain now
that the overlord horrible pixels will stay. Also nothing is being said about
the overlord collision detection of the hammerhead with the ground. Another
important bug that won't be dealt from Bioware is the "flying
Shepard", which is very common especially if you use the vanguard class.
Also nothing is being said about either the audio problems (which completely
ruin the experience) or the bad framerate of the 1,01 version. What about the
loading times? Are there any INGAME glitches that are actually fixed or not? It
seems that little care (and time) has been given for the second patch, as the
fixes are neither difficult nor time consuming.
I believe that these fixes were
made after the Arrival DLC, as two months is an extremely long period for a
patch like that!
The "start new game" glitch has been fixed which is
a good thing certainly, but the patch as a whole wasn't what I've been
expecting at all. That's a real shame."

There were many members then that attacked me for what I have speculated back then and called me an idiot, aggresive, impatient, moronic. They apologized Bioware for my behaviour and said that they understood Bioware for dealing with idiots! After only a few days a new glitch (GENESIS BUG) appeared for the first time, completely breaking the game apart. In other words I speculated that this patch was made quickly and without care during the two weeks after the arrival dlc (in order for us to shut up) and I was proven right, as the patch was indeed hasty and caused more  and bigger problems. Wasn't this a justification for me?

-
In a thread about what should be fixed after the early April patch, I predicted that the Genesis bug will certainly be fixed, as it is a glitch that only needs debugging (and therefore easy to hundle). I also predicted that the audio issue won't be fixed, cause it needs a lot of time, effort and frustration. Of course I predicted right once again.

So yes, what I write here are always speculations but these speculations are always logical and always correct till now. Now I have two more speculations. The first one is that the leading platform in ME3 is the xbox 360. The second one is that after EA announced that ME3 will be delayed, audio issues will be fixed. Of course these speculations are mines as always, you are free to agree or disagree. We will  see in the near future if I am correct once again.

Modifié par titan_warrior, 18 mai 2011 - 06:36 .


#93
titan_warrior

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Exicuren wrote...

we shouldn't insult Bioware, it isn't fair for anyone.


All companies have a cost-benefit (or cost-effect) analysis. If Bioware predicts that the costs from properly polishing the ps3 versions are higher than the benefits/outcomes of this action, then it is completely logical not to proceed to further polishing. By analysing Bioware's thinking and acting (and believe me Bioware's decisions are according to the marketing rules and tricks) doesn't mean that we insult Bioware. Bioware probably made the best decisions for itself (which is totally understandable by me), but our benefits as consumers are sometimes opposite and adverse to vendor's benefits. I don't care about Bioware or any Bioware. I only care about the ps3 mass effect versions.

#94
Kirkpad

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So has a single person actually tried contacting customer support through official channels (ie. the link in the sticky)? Because if EA was contacted a lot about the issue they might take notice. Just a thought.

#95
Ghats212

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I'm finding it suspicious that Bioware has yet to respond to this issue. They were constantly posting that the genesis issue was being resolved, but this ridiculous sound lag glitch is barely even mentioned. I'm done spending money on anything mass effect until this is resolved. It is so annoying, and it really makes Bioware look inconsiderate to the fans.

#96
Scorpgul

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Another week goes by and still nothing?

#97
Batang-X

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Scorpgul wrote...

Another week goes by and still nothing?


we've had a thread about this since february and they still haven't gone around it.

clearly, it doesn't seem like there's any chance at this point.

#98
xvynx

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synthesis people synthesis, paragraphs at least.

#99
Dragev92

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i have sent a message to one of the Moderators and explained our problems. He responded with just a thank you, so do you guys think it was a "thank you i will look into it" or a " thank you, but i don't give a ****" ?

Modifié par Dragev92, 25 mai 2011 - 05:32 .


#100
tomerdbz555

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Dragev92 wrote...

i have sent a message to one of the Moderators and explained our problems. He responded with just a thank you, so do you guys think it was a "thank you i will look into it" or a " thank you, but i don't give a ****" ?


I hope the first option is the correct one...

you know what's interesting? I just finished the Lair of The Shadow Broker and there weren't any audio problems!!!