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Unable to load area problem. Talked with support.


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#1
HackIT

HackIT
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 So, I was having an issue that a lot of people on the forums had. Had a talk with the support about it, and he got it fixed.

Hi, my name is Jamal C. How may I help you?
2288207490: Hello 
2288207490: I am having some issues with my dragon age origins DLC 
2288207490: I am currently recieving some error messages when trying to play the different DLC 
2288207490: These are the messages: 
2288207490: When trying to access WITCH HUNT I get this message: UNABLE TO LOAD AREA.
When trying to access THE DARKSPAWN CHRONICLES I get this message: UNABLE TO LOAD MODULE.
When trying to access LELIANAS SONG I get this message: UNABLE TO LOAD MODULE
When trying to access The golems of a.. I get this message: UNABLE TO LOAD AREA.
I DO HAVE ACCESS TO DRAGON AGE: AWAKENING - but thats the only one. 
2288207490: Are you here? 
Jamal C: I do apologize for that do you have all of that content on your account for the social.bioware site
2288207490: Yes 
2288207490: http://social.biowar...ntitlements.php 
2288207490: right? 
Jamal C: ok just a moment 
2288207490: okies 
2288207490: Just so you are aware, I have been searching the forums for answers for several hours. Lots of people had the same issue, but no solution. 
2288207490: How long is a moment exactly? :P 
2288207490: Welcome back :) 
Jamal C: sorry for the wait just getting as much info as I can on your issue
2288207490: No problem, i dont mind waiting 
Jamal C: ok try it now
2288207490: Try to access it on my computer? 
2288207490: Its unathorized atm. Give me a second 
2288207490: Its working! :D 
2288207490: Thank you so very much :) 
2288207490: Do you mind If I ask what the problem was exactly? Lots of people on the forums want to know. 
Jamal C: the DLC just needed to be refreshed on your account 
2288207490: oh, ok. And that is done on your side then? 
2288207490: You might want to make a sticky out of that on the forums. A lot of people where having the same issue with the steam version. 
Jamal C: yes it can also be done in the game launcher by refreshing your bioware points 
2288207490: Oh, ok. I never used bioware points(ultimate edition on steam) thanks for the help sir. Ill enjoy my content now :) 
2288207490: Ill disconnect then :P thank you 
'2288207490' disconnected ('Concluded by End-user').

#2
Lutis

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I have this same Unable to load area problem. I already tryied to refresh bioware points but it didn`t help. I would like to play this game.

What should I do?

#3
Lutis

Lutis
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Is there a solution for this?