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Official Dragon Age: Origins Xbox 360 Game support


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349 réponses à ce sujet

#26
Alim27

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I have been trying to get past the "Final Battle" at Redcliffe for a couple of hours, now. I'm in the courtyard and have killed two waves of darkspawn, but the Alpha Ogre doesn't show. I've tried reloading the game, completing other quest, etc., etc., but it doesn't work. Any ideas? I'm stuck otherwise, and I see others have had the same problem.

#27
TWOV5287

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So i have played the dragon age journeys game and it says i have unlocked all the items but when i go to play on the 360 only the helm of the deep and embris many pockets show up. No sign of the Amulet of the War Mage. Any help would be appreciated

#28
Epic Mudbud

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I was talking to someone about the patches for the 360 not to long ago on the help fourm thing (one of the workers) and they said that there is currently no information on a patch for the 360. When i was talking to them it sounded like there wasnt going to be one for a while and that they wernt working on it. they wouldnt give me any information other than when when there is a patch you can update it and that they wernt working on it and there is no information at this time.



REALLY! I paid 60 dollars for this and they wont do a patch for the 360 when they have one for the PC. They shouldnt have these problems to begin with! the least they could do is FIX their problems.

#29
kooblakahn

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Epic Mudbud wrote...

PLEASE HELP!!! ive been trying to elect someone in orzammar and cant! ive done just about evertything!!! at first i tried doing just one then it didnt work so i did both at the same time and im still stuck! please make a patch or something to help. I really dont want to start over. Ive done everything but get the dwarfs to help me.


same thing is happening to me, I don't know what else to do

#30
andy1664

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ive got the problem with the alpha orge in redcliffe. made a post earlier, since that time i sent an email question to their xbox 360 support centre about the issue, i get one back saying, basically we dont help with anything that is in game.... how is it support then.



from all the hype that was going around about this game i am very dissapointed about it now i enjoyed it loads till this happened. so basically ive wasted £40 on a game that its now not possible to complete because of some stupid glitch





awesome game bioware and ea.....

#31
BardHarbinger

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I reported several bugs at the link that was given.  This is the response that I received from one of them.

Hello,

Thank you for contacting Electronic Arts.

I
understand you have requested specific gameplay information for Dragon
Age. I apologize, but we are not equipped to assist with gameplay
questions through our technical support.

I recommend posting your question to our Forums at http://forums.ea.com
as the boards are checked by our community leaders and development
teams. You may also want to search online fan sites for information
related to your question.

If there is anything else we can help you with please let us know.

Thank you,

Happy Thanks Giving !!!

Mark
EA Online Support.


The forums directed to in the link do not have a Dragon Age section.
I told him that we were directed by the moderators here to go to them.  This is what he said.

Hello,

Thank you for writing to Electronic Arts customer support.

I
would like to inform you that you can post your bug report anywhere you
like. If you want to post it on bioware site either on ea site then you
can post anywhere. I hope this information helps you.

Happy Thanks Giving !!!

If there is anything else we can help you with please let us know.

Thank you,

Mark
EA Online Support


So what do we do?

Modifié par BardHarbinger, 27 novembre 2009 - 09:35 .


#32
Hunter246

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I'm just wondering how to uploads my characters from my xbox 360 to here?

#33
Renaissance_Man

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For some reason everybody thinks I'm a dude when I play the female city elf adventure. I just recently got the new patch... I don't know if that is contributing to it. Either way, I am blatantly a woman... so its a little bit perturbing that people think i'm a man. i don't know if this will persist into later in the game, but its kind of bull****.

#34
I Tsunayoshi I

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Bioware should just start doing this **** themselves. EA has already made it clear they dont want to do CS for DAO at all as I have gotten the same emails that Bard posted.

#35
S8ntlydevil

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I just wanted to add my disgust about the lack of support for the 360 version. I know its well know already as I reads the above post and would hope people VOTE with thier wallets. Refuse to purchase games from companys that expect us to live with major bugs / defects. Untill people start to do this companys wont care and we the people will continue to be neglected so their valuable time can be spent on things that can boost thier quaterly profits. If these bugs are not fixed soon I will never buy another EA/Bioware game!

#36
mgarcia18

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Can i play with the same character after i beat the game

#37
XOGHunter246

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yes only dlc content atm

#38
Kralon

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BardHarbinger wrote...

The forums directed to in the link do not have a Dragon Age section.
I told him that we were directed by the moderators here to go to them.  This is what he said.

Hello,

Thank you for writing to Electronic Arts customer support.

I
would like to inform you that you can post your bug report anywhere you
like. If you want to post it on bioware site either on ea site then you
can post anywhere. I hope this information helps you.

Happy Thanks Giving !!!

If there is anything else we can help you with please let us know.

Thank you,

Mark
EA Online Support


So what do we do?


Well, like the moro...I mean EA rep said, you can post the bugs anywhere.

So I suggest Gamespot, Gameinformer, Massive, and any other gaming forums you can find, as well as the comments sections for the game at Amazon, Best Buy, etc. In fact, I suggest this to everyone.

I bet we'll see alot faster responses if every forum connected in any way to DA:O is filled with angry customers wanting their bugs fixed.

Modifié par Kralon, 30 novembre 2009 - 06:17 .


#39
CSARdiver

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BioWare will direct complaints to EA and EA will direct your complaint back to this forum...or you can post in the EA general forum (there is no Dragon Age forum) where it will be buried.



So basically you have a choice as to where you want your complaint filed....not adressed, just filed.

#40
omi1965

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Well, I'm keeping my fingers crossed. I just bought the XBox 360 version DAO with the extra's. I'm hoping problems don't rear their ugly heads during my gameplay, since this is the most expensive game I have ever purchased! I wonder if I should have waited a few months, and said to heck with the extra's. As a real fan of Bioware's Mass Effect, I hope DAO gets the patches made quick. I'm starting on 11/30/2009, fingers are crossed! I know my post is pretty worthless, but I had to say something.

#41
Bobo the Bee

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This is a problem regarding the Dragon Age: Journey's flash game unlockable content: Embri's Many Pockets, Amulet of the War Mage, and Helm of the Deep. Pretty much, I had issues downloading all three items onto my harddrive at the same time.

The first item I unlocked, and downloaded, was Embri's Many Pockets. This I downloaded with no problems, and all profiles on my Xbox could use the item without trouble. Then I unlocked Amulet of the War Mage and Helm of the Deep at a later date, both at the same time. When I went to download those two items, the in-game download screen showed that I had downloaded both items. However, another person sharing my xbox on a different profile had issues loading their saved games: they could use both items, but they had to log in my profile first, else the save file said that it couldn't find the items on the harddrive -- they did not have either of the items unlocked on Dragon Age Journeys, but did have Embri's Many Pockets, so I assumed the problem was rooted in that, somehow.

Over the thanksgiving holiday I took my XBox to a house that doesn't have a broadband connection, however, and I had issues logging into the game on any profile: it showed that Amulet of the War Mage and Helm of the Deep were not located on the XBox harddrive at all, even on my profile where it showed both items as downloaded. We couldn't play any of our saved games that had the Amulet or the Helm in them -- which wasn't much of a problem, as we just played a new origin's story. Woo for replayability!

Anyways, when I got back home, I looked into fixing the problem. The issue was that, I believe, the Amulet and the Helm were downloading each time I loaded the game, seeing that I had them unlocked but had already downloaded Embri's Many Pockets. What I had to do was go into my Xbox's Memory and manually delete Embri's Many Pockets, which was named "Promo Item Pack 2" or something of the sort. Then I downloaded the Amulet of the War Mage, but the XBox still told me that the Helmet of the Deep wasn't on the harddrive when I tried to play the game offline. Finally I had to delete the Amulet and Embri, both of which were stored under the single item name "Promo Item 2" and then download the Helm of the Deep, which finally fixed the problem.

So, to Summarize: I downloaded Embri's Many Pockets, but doing that did not actually download the two other unlockable items. I had to delete, download, delete, download each item individually for them all to actually show up as being on my harddrive. The core of the problem is the items all saving under the same name of "Promo Item 2", I believe. While there is a fix, it's really annoying and I don't know if someone who was a bit more casual or a bit less savy with their XBox would be able to figure it out, which could be a major turn-off to the game.

So, this is less of a question than a bug-report. I'd like to see the effort put in by Bioware to fix the problem, but I suppose I'll play the crap out of Dragon Age either way!

Cheers.

:ph34r: (because I like ninja's, and that looks like a ninja.)

#42
guitarkp

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Hey i've been playing the game for a a good 60+ hours but i recently tried to load the save and all of my recent saves are corrupt, i managed to find a save about 10 hours back and thought okay looks like i'll just have to complete it. I got the point where i have to set the player and alistair free from Logaihn and it would not allow me to lock on the main character so i could not speak to him... i then tried to load the auto but again it was corrupt.



Help!!! This is really annoying! I have really enjoyed the game up to now but now it seems impossible to actually make progress.

#43
BardHarbinger

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I sent a PM to Christ Priestly asking him to reply to this and so far he hasn't. Hopefully he's just been busy with other requests higher on his list.

#44
p4t4

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i lost 2 corrupt saves and now have not been able to get on a server for 3 days. this bites, it says i cant load my saves because of the memory ring if i am not on the server. i cant even delete it cause it does not show up on my marketplace download list. i have got no response from bioware yet and it is really frustrating. starting to smell like too human again....... hope not

#45
slipknotts

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Wow ... I'm having a lot of the same problems that others have already posted about.



Corrupt game saves and game hangs. I have started over 3 times already, but I will not do it again.



I'm also having other problems:



1) What happens a lot is the game stays fluid when I pull up the radial menu and actually pauses when I release the radial menu. This is completely backwards and completely annoying. The only fix is to load an old save.



2) Also concerning the radial menus... The poison / trap making wheel isn't stacking. I open the radial menu and then select poison/traps and I get another radial with choices, but if you've made a lot of poisons and traps these radials will stack on top of each other. So I select the arrow to go to the next level's radial menu and *NOTHING* Of course there is also no way to select any usable item *to actually use it* from the inventory, so I'm just outta luck. These little things are so annoying.



I think I am actually going to stop playing Dragon Age. This is just too annoying and frustating to deal with this level of glitchy messes and obviously ea/bioware do *NOT* care. Out of the couple of pages of posts here there has been NO comments on how to fix any of this garbage.



I knew I should of gotten this on PC....

#46
Landmarkmoon182

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 I'm new to these forums but I hope this is where this complaint should go. I go through a good player ending ETC and kill the archdemon. I get to the epilogue, and after a few slides, the game turbo speeds through them all, leaving me milliseconds to read paragraphs and then roles right to the credits, my control wasn' even in my hands it was face up on the desk. So now I miss the ending, with an autosave that brings me to DLC land and a last save that needs me to kill the archdemon all over again to witness the ending of a game i invested insane amounts of time in. This is absurd. I spend hours on a game and it bugs at the ending?

#47
Emotional Hobo

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I'm also having trouble in redcliffe, I believe the Alpha Ogre never showed up after killing two waves of darkspawn, this needs to be fixed, since it's game breaking and it's near the very end of the game.

#48
WardenJ77

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Is there anyway to edit the information in game for your social account? My issue is that when I start the game it connects to the server and then says troubling connecting to the DA servers, account info may be invalid. I play on the 360 and so far I haven't found anything to resolve it.

#49
Deathstyk85

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digi warrior999 wrote...

Ronmar the Only wrote...

I doubt that the toolset will be, but there was talk about really popular mods from the toolset being uploaded to where console users would be able to try it (though, that is just talk, I don't know of any game that has ever done it).

I'm more interested in if the expression slider will ever make it to the consoles.


the only way for that to happen the way that Xbox Live is currently is for Bioware ot take the mod, edit it to their specifications THEN send it to MS and Sony to get it placed on Xbox Live and PS Network. or at least that is what I understand.


they could make something like the "forge" that halo 3 had. allowing players to edit maps etc, but i doubt it will happen, i would love it to, but i doubt it

#50
gokku3

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with some of the voices in cutscenes, the voices sound distorted. It is most obvious when an affected character hits an 's' sound. Never happened with any other games...