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Official Dragon Age: Origins PS3/Playstation 3 Game support


368 réponses à ce sujet

#51
IVBZAVI

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Thanks I'll let him know he's been done by Gamestation, I was just cautious before buying my copy (good job I need to wait until I get paid I suppose). Just for my peace of mind which online retailers? I know Amazon are advertising it whereas Play.com aren't but they are offering two 'exclusive' items.

#52
sibley1

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well...the exclusive items i believe change from retailer to retailer play have 2...amazon have 2..etc (i think). i used game for the collectors edition on ps3 and shopto.net for the normal pc one which i bought. both had the enclosed cards for stone prisoner and also the blood dragon armour. play i would expect will email the codes for any other items. but most are pretty good at listing how it would be done.



hope that helps.

#53
coledaddy24

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Has anyone gottent their dragon armor yet?

#54
MonsterHunterRawr

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Why can I not seem to Download teh Dragon Blood Armour i did everythign it said on teh redemption card i used the same email and all for the account and it doesnt appear in teh DLC menu

#55
deviltaz1970

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thanks to everyones help that was driving me mad. managed to download everything from another store living in australia and it all installed perfectly. Just wish it was made clearer on the ps3 that you can't access dlc unless it is same region as disc.

#56
Hecubus Othello

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I posted in another thread. I HAVE NO audio from the game at all. I erased data several times and saves and reinstalled. ALL other games work. My audio on my PS3 is configured to come out the optical cable. My video comes out an HDMI cable. My audio is configured to come out of one source. In another thread another reformated his system and reinstalled, while another suggested that all he needed to do was erase the game data because of a corrupt file. I can't reformat my system I have all this content on it that I can't recover. I bought the system last christmas. Its up to date. Its on the Internet. The DISK Is brank new. NO blemishes. WHAT else do I do here?

Modifié par Hecubus Othello, 26 novembre 2009 - 12:33 .


#57
djshark088

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When I go to battle the sloth demon my party won't come along eventhough I completed all the islands
it's really unfortunate i'ma able to battle all the forms but the last one is too hard
are you gonna fix this bug anytime soon?

#58
Hellblayzer

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Ive still got a problem getting my Dragon Armour too. I emailed EA Support a week ago (or just over) like the official "support threads" on this forum suggest and i have had NO reply what so ever. Good job on the support.....Any one have any ideas how to get the Dragon Armour working? and also the website profiles? I cant seem to get mine working either. Ive linked the game to the site, used the same login email that i used for the game on my system like it said, and yet nothing. Its even more weird that the website profile states im eligible for the Dragon Armour....so why isnt it working in game? Worst idea ever! Should have just stuck with the PSN to distribute the codes and redeem them via the PSN account management not make us sign up for website account and have to use EA support which is very lacking it seems....a whole week without an answer and yet they state "we will reply within 24-48 hours"....

#59
Jason Leong

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Hellblayzer wrote...

Ive still got a problem getting my Dragon Armour too. I emailed EA Support a week ago (or just over) like the official "support threads" on this forum suggest and i have had NO reply what so ever. Good job on the support.....Any one have any ideas how to get the Dragon Armour working? and also the website profiles? I cant seem to get mine working either. Ive linked the game to the site, used the same login email that i used for the game on my system like it said, and yet nothing. Its even more weird that the website profile states im eligible for the Dragon Armour....so why isnt it working in game? Worst idea ever! Should have just stuck with the PSN to distribute the codes and redeem them via the PSN account management not make us sign up for website account and have to use EA support which is very lacking it seems....a whole week without an answer and yet they state "we will reply within 24-48 hours"....


Your issue is likely related to Sony's region encoding system for DLC content.  The NTSC version of the game will only work with NTSC DLC content, and PAL version fo the game will only work with the PAL version fo the DLC content.  If your game disk is NTSC, please make sure your PSN account is set to connect to the US store, and if your game disk is PAL please make sure you're connecting to a European/Australian verison of the PSN store.  As far as I'm aware this is how all PS3 games handle DLC content and is not limited to Dragon Age.

Modifié par Jason Leong, 26 novembre 2009 - 05:11 .


#60
Hellblayzer

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Jason Leong wrote...

Your issue is likely related to Sony's region encoding system for DLC content.  The NTSC version of the game will only work with NTSC DLC content, and PAL version fo the game will only work with the PAL version fo the DLC content.  If your game disk is NTSC, please make sure your PSN account is set to connect to the US store, and if your game disk is PAL please make sure you're connecting to a European/Australian verison of the PSN store.  As far as I'm aware this is how all PS3 games handle DLC content and is not limited to Dragon Age.


Hey Jason, thanks for the reply. However im using a PAL/UK PSN account, as well as a PAL/UK version of the game which i bought in the store here in my town. There is no way for me to get the NTSC version of the game here unless i order it online and pay extra for shipping and import taxes which isnt worth the hassle. Anyways after searching here on the forums and taking the advice of people who have sorted out the problem, i went onto the EA Live Chat website and they have now sorted it out....a whole week and no reply to an email i sent them, but doing it this way sorted it in less than half an hour! Anyone getting any problems, i recomend going onto the EA Live Chat page!

#61
TimelessConqueror

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I have an EA account(obviously) and play online with other games on my PS3. Why won't It let me online for Dragonage O? Anyone else unable to get online?

Modifié par TimelessConqueror, 26 novembre 2009 - 06:56 .


#62
TimelessConqueror

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nevermind. now i know there is no multiplayer. silly me.

#63
kiwishines

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NZ here again. Any possible solutions for the following:



Dragon Age O collectors edition imported (ASIAN/US region) but living in NZ. I've purchased content on the NZ/AUS store *wardens keep DLC* but it isn't showing in the game using the NZ/AUS psn account.



As for the other items along with the collectors edition - I was able to access them through logging into an ASIAN PSN a/c seeing my game was imported from ASIA. So it seems the dlc is region locked (as mentioned) . Therefore shouldn't my DLC from my NZ/AUS store show up on my NZ/AUS psn a/c? - but its not.



hope this makes a little bit of sense.

#64
Messor8914

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I have some glitch problems with quests But really maybe only one its the blackstone irregulars quests I can't do them all because none appear when i reach a certain point only the ones i picked up.

#65
Blayneburer

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alright i got a couple questions. When i tried to log in with the same email as I use as my psn it said i didnt have an account then after a split secojnd it put me logged in had me choose a s/n type thing. Does this mean its connected to my game online through my ps3? Cause I havent seen anything uploaded to my profile and I registered my game on the website already. I was trying to get my ring and then get myself set up for when the edge of dagger or whatever it is setup. I got the LE edition last night -_- It just doesn't seem to be uploading anything to the website and I've played a bit to so...I just wanted to know what the issue was so I could fix it.

Modifié par Blayneburer, 29 novembre 2009 - 04:19 .


#66
666shadowking666

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I just have to write that this has to be one of the most problematic releases Ive seen in the gameindustry for a long long time.

At least the ps3 version.



I know most problems ain't your fault BioWare but EA, EA has really outdone themselves this time with a little bit of help with SCEE messing upp the DLC on releaseday =)



But I hope BioWare that you will make more game for the ps3 but be sure that Sony and EA understand what you wanna give your customers from day 1 =)


#67
Elystia

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I'm pretty sure someone has asked this..but I can't find the forum for it.

On PS3, how can you get your talent tree to expand below the screen? I know on PC you can drag it to show ALL the skills..but what about PS3? Also, when are they going to patch some new hairstyes that don't look like I went to Butcher BOB's Hair experiment Salon? lol.

#68
Zaroctheanus

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So here's the problem, i have the Blood Armor and the Stone Prisioner DLC codes rdeemed on my european account (I live in Portugal), and since i imported the Noth American version of Dragon Age, i can't get those DLCs. But from what i read, they can transfer my codes to an American PSN account (Which i already have created) through Live Chat. So my first problem lies here, i can't find this Live Chat feature. Some say it's in options in the dragon age suport page but i don't see any options there, if anyone could direct me to the live chat feature i would be much apreciated.



My second problem is the fact that since i can't buy DLCs for Dragon Age in my European Account, i have to create and American PSn and buy the DLCs there right? Well i did that but now how do i transfer money to the psn card? It asks me for my card billing adress and i can't put the right one since i live in portugal and the Psn account is american. I have no idea how to do this.



Alright, any help given would be much apreciated. Cheers.

#69
Kaos Eternal

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What number do I need to call for customer support? I cant find any info on the dragon armor and stone prisoner dlc so I want to talk to somebody


#70
Messor8914

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I am having a problem with getting all of the black stone irregulars quests i do them as the come along(when i can access areas that it calls for me to go.) I also do the mages collective and i haven't been able to finish theirs either. Has this been a regular problem

#71
NightmarezAbound

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Messor, those sections open up later in game, don't worry.

#72
Guest_Capt. Obvious_*

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How do you register your game for this forum?

#73
jamie_for89

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wanted to post why the Server was down for Dragonage origins. and all of the sudden i connect



spooky... any way no prob now can download them all now xD

#74
jamie_for89

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Kaos Eternal wrote...

What number do I need to call for customer support? I cant find any info on the dragon armor and stone prisoner dlc so I want to talk to somebody


well let's see are you connected on the internet with you're ps3? if so then you should check if you can connect the Server in-game. then you go to Downloadable contents. there you use Redeem code. then when that's done you justy download the stuff.

about dragon armor you just need to redeem the code at you're account profile name that is the same as that of you're PS3. redeem happens on this site. then you just need to retry to connect the Server in-game.

if that won't help then you need to contact support that is in the book of the game. last page normally.

good luck hope it helped ya

#75
Deathdoom

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I've a problem wil be happ if you help.

I redeemd my Promos on this Website and my IP/PW is same as my PSN account i live in Turkey and My Country isnt avaible for Ps store and i can't log-in my account here from the game Help please...I paid 70€ for it....and checked all the comments here and didnt get it fixed, i entered my promos on this website and i cant see log-in thing on game Menu pls help...