Miashi wrote...
It depends what audience they want to target with their next game. I think that if they want to regain the Baldur's Gate spiritual successor audience, they might use a critical approach. If their audience is more of the casual/COD player, they will continue to praise DA:2.
Getting fans back can also be archieved by just making "a better game". I actually heave not heard "i will not buy the new DA3 no matter how good it is if Bioware doesnt state that its sorry for what it did." Nor do i think that the main crowd of complainers will join in.
On the other hand, an open letter to the customers where they say sorry for the faults the game has, will seriously impair the game review sites as not beeing objective. It wouldnt be much of an issue if the game ratings ranged from 6-7, but there is a litteral flood of 8,5-10 scores from the top brass game review sites.
And, those sites are particulary strict about bugs and obvious design flaws such as reused maps, just look at how many games they nuked down for that very reason. Ignoring the subjective things that come up in user critics often, at least the bugs would have been enough to get it at least a point lower than it is.
Dont get me wrong, im not bashing DA2, imho, it was utter trash, but trying to be objective, many things i dont like about it are probably the fault of my personal taste. But all those glitches and the map issue? Noone can tell me that the review sites just conviniently overlooked them.
tldr: They wont apologize, as they will lose more than they gain from it.