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Our DAO PC Plans, Moving Forward


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#251
RaenImrahl

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Kastagir wrote...

I purchased the Awakening expansion over a year ago and I still haven't been able to play through it for reasons related to the game-breaking bugs introduced in the expansion or the 1.03 patch it requires.  These bugs have remained unaddressed and it still remains unclear whether this effort being headed by Rob Bartel will make any attempt to fix either the regressions introduced in 1.03 (and not fixed in 1.04) or the gameplay/quest bugs present in the Awakening expansion.


I can't speak for Rob or the other devs, but from what I've gleened, the next patch will address some overall system stability issues by correcting some side-effects of the DLC authorization coding.  IIRC, patch 1.03, and especially 1.04 also attempted to fix some DLC authorization issues. I would speculate that some of these fixes exaserbated other problems in the game... manifesting as overall instability and possible what some have termed as "memory leaks".  So I'll be interested to see what side-benefits more streamlined DLC-related coding brings to the game, overall.  As Rob mentioned, they're using what they've learned with DA2, which for me at least was much more stable overall, to help fix DAO. 

As to specific story-related bugs in Awakening, no... it does not appear this is part of patch 1.05. My hope... and this may be a bit of wishful thinking... is that the DLC-related fixes in the next patch will at least make Awakening a little more stable, overall.

#252
Wil SilverHeart

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Hi All,

I have experienced a few bugs myself in Awakenings namely slow game play, which I must say was absolutely terrible, far far worse the the O.C., The Mine bug in which I lost important equipment that I never would have got back if I didn't make that save before I went in.

Which brings me to my next comment, if it weren't for me going to the wiki and finding this bug/fix for the mines I would have been griding my teeth the rest of the game. My Great experience with Finishing Awakenings would have gone down to a, "Well, I finished but I'm still pissed "

That same feeling you get when you drop a few chips on the floor and then you don't feel like you eaten the whole bag, LOL

It is these really slow game play issues and potental game stopping bugs that should be concentraited on. As for the issues with other content items , recipes, the sword that somehow looks like starfang?????? These on one hand are valid but in the scope of it, how would one really know about some of these things if you didn't read about them on a forum or like place.

Eg. The sword I recieved in Awakenings that looked exactly like Starfang, The only reason I know it was supposed to be different is via community comments, it didn't keep me from finishing, There were supposed to be some items in your inventory from the import/export phase, but again unless you had prior knowledgeas to what these items were then how would you know.

This is the only downside to forums and reading walk-throughs, I gues the point of this is, concentrait on DLC, and slow game play and definite game breaking issues, the heck with trying to fix things like Starfang, putting in extra recipes to make the game easy, type-O's, just silly stuff like that.

I really don't think I'm going to start a game over because 3 quarters of the way through I discovered my name is spelled with a small first letter and not a Capital or my one shoe is a different colour then the other one.

Cheers! W.S.

#253
sami jo

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The take home message seems to be use the community fixes for these issues that BW is unlikely to patch, add the fixes that you know of to the community fixit list RaenImrahl crated in this forum, identify issues that still need to be fixed and contribute either as a coder or a tester to creating those fixes. If the vast majority of fixes are provided for them, perhaps BW will take the time to put them out as a patch and port them over to the consoles. At least we have the option to use the mods. The console players do not.

#254
Thandal N'Lyman

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@sami jo;

Just one thing to say about that...

Image IPB

Too bad! :P

Modifié par Thandal NLyman, 30 mai 2011 - 05:46 .


#255
Kastagir

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RaenImrahl wrote...

Kastagir wrote...

I purchased the Awakening expansion over a year ago and I still haven't been able to play through it for reasons related to the game-breaking bugs introduced in the expansion or the 1.03 patch it requires.  These bugs have remained unaddressed and it still remains unclear whether this effort being headed by Rob Bartel will make any attempt to fix either the regressions introduced in 1.03 (and not fixed in 1.04) or the gameplay/quest bugs present in the Awakening expansion.


I can't speak for Rob or the other devs, but from what I've gleened, the next patch will address some overall system stability issues by correcting some side-effects of the DLC authorization coding.  IIRC, patch 1.03, and especially 1.04 also attempted to fix some DLC authorization issues. I would speculate that some of these fixes exaserbated other problems in the game... manifesting as overall instability and possible what some have termed as "memory leaks".  So I'll be interested to see what side-benefits more streamlined DLC-related coding brings to the game, overall.  As Rob mentioned, they're using what they've learned with DA2, which for me at least was much more stable overall, to help fix DAO. 

As to specific story-related bugs in Awakening, no... it does not appear this is part of patch 1.05. My hope... and this may be a bit of wishful thinking... is that the DLC-related fixes in the next patch will at least make Awakening a little more stable, overall.


None of the issues I've encountered (at least those serious enough to inhibit my ability or willingness to continue playing) have been technical.  I have not been plagued by frequent crashes as many others have.  What few DLC authorization issues I have seen have been relatively easy to work around, the Battledress of the Provocateur being the most notable with its seemingly anomalous behavior.  The issues that have kept me from playing the expansion, or the base game with the 1.03 or 1.04 patch installed, are content bugs - broken quests (e.g. Silverite Mines in DAA, various quests in DAO) and broken game mechanics (e.g. Shale's Rock Barrage).  These are things that were not broken in 1.02a, so they are regressions - new bugs caused by game updates - and as such should have had a very high priority for being fixed, yet they remain unaddressed.  This should be an unacceptable situation for any professional developer.  Regressions should never be left unaddressed.

I don't see how any fixes to the authorization system in this 1.05 patch would affect anything related to these content bugs relating to quests or game mechanics, though I admit that I don't know enough about the DLC interaction to say whether or not Shale's Rock Barrage being broken by 1.03 could be fixed by fixing the authorization, but I'm willing to wait and see.  What I'd really like to see is a list of fixes for content bugs that have been reported.  If fixes aren't yet present, I would like to know what plans there are for providing fixes if 1.05 is successful in addressing the authorization issues.  This would seem to be in line with the purpose of this thread, yet this information is still not forthcoming.

#256
CesUtd

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I agree with your post. My problem with community fixes is if you do have a genuine problem then EA support will not help you. I would like to know if any content is going to be fixed. That and crashing is the biggest problems for me. I don't have dlc problems.

The last two patches have damaged or done something to mages and they cause a large part of my crashing. If I have a mage I can spin a coin and hope the game will not crash. Same goes playing as a mage. This needs to be addressed. On 1.02a it worked but I have the Ultimate edition now so I can't go back and reinstalling the original game with only the patches till 1.02a is now not an option. I am too far into the game and have done nearly all dlc quests now. If this does not get addressed now will it be addressed in the future?

#257
SLAYEROO

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CesUtd wrote...

I agree with your post. My problem with community fixes is if you do have a genuine problem then EA support will not help you. I would like to know if any content is going to be fixed. That and crashing is the biggest problems for me. I don't have dlc problems.

The last two patches have damaged or done something to mages and they cause a large part of my crashing. If I have a mage I can spin a coin and hope the game will not crash. Same goes playing as a mage. This needs to be addressed. On 1.02a it worked but I have the Ultimate edition now so I can't go back and reinstalling the original game with only the patches till 1.02a is now not an option. I am too far into the game and have done nearly all dlc quests now. If this does not get addressed now will it be addressed in the future?


Probably it won't be addressed. 1.04 came a year ago and they decided on a 1.05 because of some severe server problem and in order for the DLCs not to be affected by this in the future they will change the DLC and fix that.


What i get from Mr.Moderator is that bioware will only fix the DLC issues and only that... so much for that big list a bioware employee made on one of the earlier pages and said they will fix as many as they can. Turns out only one thing will be fixed.

Modifié par SLAYEROO, 30 mai 2011 - 07:30 .


#258
Rob Bartel

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SLAYEROO wrote...

What i get from Mr.Moderator is that bioware will only fix the DLC issues and only that... so much for that big list a bioware employee made on one of the earlier pages and said they will fix as many as they can. Turns out only one thing will be fixed.


We're proceeding in priority order. The DLC authentication issues are both critical and complex so it's important that we focus there first. Once that's resolved to our satisfaction, we'll make a further decision as to how we ought to proceed with the remaining issues that we're now tracking.

The big list you're referring to was critical in helping us get a handle on the issues still being experienced in the wild. We filed bugs based on everything reported in that list, both large and small, and have been using that list to assign priorities. Now they've been filed, those issues will continue to be tracked within our system and we'll continue to reference them moving forward.

I understand your disappointment that, at this time, we may not be addressing the specific issues that you have reported or that you care most about. The harsh reality, however, is that there are people who have paid for their DLC or Ultimate Edition and are fundamentally unable to play it or who are being forced to log in every single time for a purely single-player game. I'm sorry but that's unacceptable and absolutely has to take priority over the other issues that have been reported.

Thanks,
Rob

#259
Robert Trevelyan

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Rob Bartel wrote...

We're proceeding in priority order. The DLC authentication issues are both critical and complex so it's important that we focus there first. Once that's resolved to our satisfaction, we'll make a further decision as to how we ought to proceed with the remaining issues that we're now tracking.

The big list you're referring to was critical in helping us get a handle on the issues still being experienced in the wild. We filed bugs based on everything reported in that list, both large and small, and have been using that list to assign priorities. Now they've been filed, those issues will continue to be tracked within our system and we'll continue to reference them moving forward.

I understand your disappointment that, at this time, we may not be addressing the specific issues that you have reported or that you care most about. The harsh reality, however, is that there are people who have paid for their DLC or Ultimate Edition and are fundamentally unable to play it or who are being forced to log in every single time for a purely single-player game. I'm sorry but that's unacceptable and absolutely has to take priority over the other issues that have been reported.

Thanks,
Rob


And thanks greatly for that.

With Dragon Age II being out I would totally understand that being a larger chunk of Bioware's focus right now. 

The Ultimate Edition/DLC issues are game breakers, so just to know they're being worked on is good enough for me.

#260
SLAYEROO

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Dear rob, i understand the severity of this issue and offcourse fixing what people have paid for should come first, no question about that.

However, i bought this game in november, and since then, including Awakening playthroughs i have done over 7. Every playthrough equals to at least 20 crashes that forces me to go back in a previous save that is at least 20 mins away from where i was....

The only additional issue that is critical besides DLC is the memory leaks that also impact performance heavily... Quest issues like quest completion but it is still on journal list are minor and i and i suppose everyone couldn't care less about, just don't lose time on them at all.If you won't be allowed resources for another update past this at least try to (even rush) fix the memory leaks!

Modifié par SLAYEROO, 31 mai 2011 - 11:19 .


#261
LobselVith8

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RaenImrahl wrote...

As to specific story-related bugs in Awakening, no... it does not appear this is part of patch 1.05. My hope... and this may be a bit of wishful thinking... is that the DLC-related fixes in the next patch will at least make Awakening a little more stable, overall.


When are these issues going to be addressed? I ask because some of the bugs in Origins were never fixed.

#262
RaenImrahl

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LobselVith8 wrote...

RaenImrahl wrote...

As to specific story-related bugs in Awakening, no... it does not appear this is part of patch 1.05. My hope... and this may be a bit of wishful thinking... is that the DLC-related fixes in the next patch will at least make Awakening a little more stable, overall.


When are these issues going to be addressed? I ask because some of the bugs in Origins were never fixed.


First off, in case there's some confusion, I don't speak for Bioware... I am not an employee, merely a gamer like you.  I've been helping some folks here online in my free time and was given moderator status to facilitiate that.

More to the point, I think Rob addressed this (above) as best he can right now.  In the meantime, some of us "civilians" have been compiling a list of user-created fixes in this thread: http://social.biowar...8/index/7438366

Ideally, Bioware would fix every single issue still outstanding.  Practically, I doubt that's possible.  I base that on no special or inside knowledge.  My opinion.

#263
SheilaD67

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I ran into the same bugs in both of my playthrougs of Awakening - the mine issue of all equipment just gone. There is a mod over on the Nexus site that fixes that (I think - I've downloaded it and plan to test it out).

But, for me the biggest and most frustrating bug was if you chose to save the Vigil. The entire battle sequence - each individual quest - was bugged. None of the journal entries would fire, indicating a quest had been finished, and thus none of the battles would progress. I had to debug my way completely through to when my Warden & Co. left to go finish off the Mother. Although I did get the experience points and achievement, it was a huge disappointment as it was my only planned playthrough to let Amaranthine burn and save the Vigil (I'm an achievement collector). To completely miss out on these battles was hugely disappointing.

So, if what I've gleaned from this thread is correct, that means that game breaking issues will not be rectified in the next Patch? Now, that make no sense whatsoever. I mean, game breaking is game breaking and to have to resort to cheats to get through an entire sequence is, at the very least, a terrible oversight.

#264
Strife2k7

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I wish I could say my experience with DAO: Ultimate has been hassle free but that's just not the case. It crashes repeatedly on my system even after trying pretty much every fix I can find in these forums. I've had to resort to saving every 15 minutes or so just to prevent massive loss of progress, then going back and deleting the extraneous saves as necessary.

For me, most commonly, the game hangs behind the 'Loading' screen and just refuses to respond. I then have to use the task manager to kill the process and restart. While running the Ophans quest in Awakening where you need to get the moonshine, it hangs every single time I try to leave their hut. It doesn't seem to matter when I attempt it, as I've tried running other quests and then going back. Same result. I would guess for every hour of gameplay the game hangs on me 5-6 times and I have to manually kill it, then reload and start again.

I don't have my full system specs with me here at work but what I can recall is this:

Core i7 Processor
8 gb Ram
Radeon HD5770 video card (single)
Sound is on-board Realtek
Win 7 64bit Home Edition (just did a clean install on a brand new HD last week)

The game itself is a fresh install on a new secondary drive.

Not running any mods.

Even prior to my original hard drive failing, DAO would hang/crash, though I don't recall it being this bad. Seems to be significantly worse in Awakening than it was in Origins, but I'm not sure why. All my game settings are the same, and I've tried every tweak I can find on these boards to get things working, to no avail.

#265
RaenImrahl

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Eva Galana wrote...

So, if what I've gleaned from this thread is correct, that means that game breaking issues will not be rectified in the next Patch? Now, that make no sense whatsoever. I mean, game breaking is game breaking and to have to resort to cheats to get through an entire sequence is, at the very least, a terrible oversight.


As Rob mentioned above, they are concenrating on the DLC issue first...which is the most "game-breaking" issue of them all.

@Strife2k7-- if you want to troubleshoot technical issues, please create a new post.  Thanks.

#266
SheilaD67

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RaenImrahl wrote...

Eva Galana wrote...

So, if what I've gleaned from this thread is correct, that means that game breaking issues will not be rectified in the next Patch? Now, that make no sense whatsoever. I mean, game breaking is game breaking and to have to resort to cheats to get through an entire sequence is, at the very least, a terrible oversight.


As Rob mentioned above, they are concenrating on the DLC issue first...which is the most "game-breaking" issue of them all.

@Strife2k7-- if you want to troubleshoot technical issues, please create a new post.  Thanks.




However, they also state that they will then revisit the other issues and make a decision then on whether to fix them or leave them.  Or at least, that's what I'm reading.  It's the possibilty that they won't fix these other game breaking issues that worries me.  Whenever I've had authenticating issues with the DLCs, all I had to do was restart the game and 'whoosh' they're fixed.  So, I may not be as sympathetic to those issues as I perhaps should be.

#267
Rob Bartel

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Again, if anyone wants to take part in the beta test of Patch 1.05 on PC, please say so. The broader the range of machines and user experiences we have, the better we can assist.

Thanks,
Rob

#268
Kastagir

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Eva Galana wrote...

RaenImrahl wrote...

Eva Galana wrote...

So, if what I've gleaned from this thread is correct, that means that game breaking issues will not be rectified in the next Patch? Now, that make no sense whatsoever. I mean, game breaking is game breaking and to have to resort to cheats to get through an entire sequence is, at the very least, a terrible oversight.


As Rob mentioned above, they are concenrating on the DLC issue first...which is the most "game-breaking" issue of them all.

@Strife2k7-- if you want to troubleshoot technical issues, please create a new post.  Thanks.




However, they also state that they will then revisit the other issues and make a decision then on whether to fix them or leave them.  Or at least, that's what I'm reading.  It's the possibilty that they won't fix these other game breaking issues that worries me.  Whenever I've had authenticating issues with the DLCs, all I had to do was restart the game and 'whoosh' they're fixed.  So, I may not be as sympathetic to those issues as I perhaps should be.


I also have not been afflicted by stability or authorization issues, so the technical issues being addressed by the 1.05 patch affect me not at all.  I suspect these fixes are neccesary and facilitated by the Ultimate Edition and the problems associated with it (and its required game version of 1.04).  For many of us, simply not updating past 1.02a means we don't see these problems, but it also means we can't play the expansion.

I'm disappointed that there are no commitments to fixing the outstanding issues, particularly the regressions, but I understand.  Bioware has not fared well at large, broad game updates - their focused game support strategy worked very well up through December 2009 when 1.02a was released.  Up until then, they were delivering patches and hotfixes at a very good pace, often within a couple of weeks.  That level of responsiveness in game support was refreshing.  Since then their support and QA has been virtually non-existent.  If they are not capable of releasing a broad patch that is stable and doesn't make the game worse, I at least take some encouragement from the fact that they are aware of the fact and have chosen to focus on a few of the most serious issues.  I just hope their intentions aren't simply to make the UE more viable as a purchase and to compile a library of community fixes.  That would not be an acceptable outcome.

In any event, as Rob Bartel pointed out, he has been given this task and has communicated what information is available at a very acceptable level of frequency.  I am content to wait and see what he can offer us after 1.05 is released.

#269
Thandal N'Lyman

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Rob Bartel wrote...

Again, if anyone wants to take part in the beta test of Patch 1.05 on PC, please say so. The broader the range of machines and user experiences we have, the better we can assist.

Thanks,
Rob

Hey Rob;  Sent you a PM to raise my hand, but realized you may be looking here for responses.

a)  Have the UE, and the original retail disc version, plus all the DLCs "as" DLC 
(except for "The DLC Which Must Not Be Named".  Image IPB )

B) Have gone through many, many full un-/re-installations, first when troubleshooting the CtD problems with the 1.03 patch on my Win7/64-bit/8GB RAM rig, then with the UE when there were some DAUpdatersvc-related DLC issues.
(See here: social.bioware.com/forum/1/topic/58/index/6093270,
and here social.bioware.com/forum/1/topic/58/index/6374632.)

c)  Currently experiencing the nagging "Have to re-enter EA account credentials every time the game starts" issue.

Thx!

Modifié par Thandal NLyman, 31 mai 2011 - 11:46 .


#270
SheilaD67

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Rob Bartel wrote...

Again, if anyone wants to take part in the beta test of Patch 1.05 on PC, please say so. The broader the range of machines and user experiences we have, the better we can assist.

Thanks,
Rob



Ahm, Yeah!!! 

#271
Koffeegirl

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Wow, I haven't been on the DAO site in a while, but this is really great. I'm so happy we are getting another patch. If you need any help with beta testers I would be happy to participate.

#272
SSV Enterprise

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Rob Bartel wrote...

Hi everyone. We definitely hear and understand your frustration. Rightly or wrongly, we had been heavily focused on the DA2 patch cycle and had not been planning on a 1.05 patch for DAO until our server outage highlighted that not all was working as intended on the game. We've pulled some targeted resources off of DA2 in order to address these issues and have what we believe to be a final PC 1.05 patch candidate currently in beta testing. Our primary goal with Patch 1.05 is to address the various DLC authentication issues that people are experiencing. We also have a CD-Key hotfix in beta testing to correct a Windows Registry issue in the EADM install of Ultimate Edition.

If you would like to assist us with beta testing either or both of these fixes, please contact Luke Barrett (BioWare QA) or RaenImrahl (Tech Support Forum Moderator). If you prefer to wait for the final version, please be patient. As I warned at the beginning, this is a lengthy process but work is well underway and we're nearing the end. I apologize for not being more present on these forums recently but there hasn't been a lot of additional news to report.

Thanks,
Rob


Image IPB

Even though I would like some attention on plot and gameplay bugs, just the fact that the game is actually getting a patch well over a year after release is commendable.  You responded the right way to the server outage fiasco.

I will note that I have never once had a problem with DLC and only very rarely had the game crash on me (I normally play logged out as well, so the server outage didn't even affect me) so I'm unlikely to experience the benefit from this personally.  But it's good to know that all the people who have endured the DLC issues are finally being addressed.:)

Modifié par SSV Enterprise, 01 juin 2011 - 01:03 .


#273
Dragoniter

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Hi !

I wanted to add something. It only says  64-bit Windows 7 CTD issues. I use  64-bit Windows Vista and suffer from CTDs all the time, mainly during combat. All suggestions by the very helpful people here on this forums didn´t help. Please include Vista in your list. Thank you. :)

Modifié par Dragoniter, 01 juin 2011 - 01:33 .


#274
RaenImrahl

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@Thandal NLyman , @Eva Galana , @Koffeegirl ... I've sent you "friend" requests, which is the first step to getting you into the beta test group.

If anyone else is interested, PM me, and we'll get you set up.

Thanks all,
RI

#275
Rob Bartel

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We're expecting the 1.05 beta to begin in earnest today or tomorrow - sorry for the delay but we caught a last-minute issue that also explains why some Ultimate users who attempt to re-apply the 1.04 patch (which is already included in Ultimate) are suddenly informed that they need to re-install the game. We made some course corrections and, thankfully, that situation will not be recurring with 1.05.

We're doing a final pass of internal testing just to make sure that the beta isn't unleashing any new evils upon the world and then we'll roll it out to the beta group so we can see how it behaves in the wild and make any further adjustments there.

Thanks,
Rob