I just purchased an expensive printer from a well-established company that just broke down after two months. Customer support promised to send a replacement part ASAP, but after 10 days, nothing has yet happened. Since I need to use that printer for my work, I'm in a much more desperate situation than if a game would have stopped working.ShinsFortress wrote...
It depends what industry you're in, many do!
In my experience most industries don't accept situations like this, because they know customers (and in some cases the law) don't accept the apparantly poor QA/QC that seems to exist.
Beta-testing by the customer. It exists in all branches. How many updates, fixes and security updates for e. g. Windows or MS Office have you installed since their release? Did they fix everything?
I have to say that's your subjective impression. I've been gaming for almost two decades long. The issues with DAO are NOTHING compared to the problems that some other games had. Neverwinter Nights 2, for example, was shoddily executed, and is still almost unplayable.It is my feeling that Dragon Age could have been one of the all-time greats like Baldur's Gate, Planescape: Torment and Neverwinter Nights (for differing reasons); but the various now well documented issues reduce it to something simply 'good'.
The main appeal of NWN 1 is the huge amount of community campaigns that still keep being developed, even nine years after its release. And some of them better than the OCs. It will take some time and much more effort (cinematics, voice acting, etc.) to achieve the same for DA:O custom campaigns, which are needed for lasting appeal.
Bottom line: IMO Dragon Age, despite its bugs and shortcomings (especially of the expansions and sequel) is one of the "great ones". Let's hope BioWare outdoes the expectations raised with DA:O (which seem to have been disappointed with DA2) when releasing DA3...





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