448 réponses à ce sujet

[ShinsFortress]

What happened to the communication? One thought things were improving, though that was months ago, and now such matters are as bad as ever. I wouldn't mind an eta. In fact, I'd rather know what was getting fixed and when, rather than holding out hope that more might be fixed than will be.

Modifié par ShinsFortress, 10 septembre 2011 - 06:23 .

[Kastagir]

ShinsFortress wrote...

What happened to the communication? One thought things were improving, though that was months ago, and now such matters are as bad as ever. I wouldn't mind an eta. In fact, I'd rather know what was getting fixed and when, rather than holding out hope that more might be fixed than will be.

This shouldn't be a surprise.  By all indications, Bioware only has two people working on this:  Rob Bartel and Luke Barrett.  Since Rob has declined to disclose exactly what kind of resources have been devoted to fixing Origins, and they are the only two Bioware employees to post on this topic, it is reasonable to assume that they are the only ones working on the patch.  Each update after 1.02a has progressively made the game worse by degrading performance, introducing bugs and breaking game features.  The time between updates since 1.02a has also progressively increased.  Since it has apparently become increasingly difficult for Bioware to deliver a successful update for this game, it is not surprising that updates will be increasingly infrequent.

This effort to get 1.05 out seems focused solely on making the Ultimate Edition a more viable product for resale, not to redeem support for an otherwise abandoned game.  I have seen little information provided to convince me otherwise.  Communication has never been good regarding the state of this game, and Bioware has made promises to improve in this area before.  It is very possible that the lack of communication is simply due to the fact that there has been a lack of progress.  Whether this is due to a lack of resources or something else is unknown.  Does it really matter?

[mcsupersport]

Luke Barrett wrote...

Just so you know we're alive: we've been actively pursuing this and it's very elusive. I'll be contacting people this week for some additional log files and config tool reports. Apologies for the radio silence, I typically try to keep everyone updated but there hasn't really been much to say.

Rest assured we are trying to get this resolved as soon as possible.

I imagine that until they figure out what is going on, and can make some headway in fixing it, they will not say much.  Then again, until they figure it out, there isn't much to say.......

Also they are trying to fix a game out how long ago???  The fact they are still trying is something of plus in my book.

[devSin]

mcsupersport wrote...

Also they are trying to fix a game out how long ago???  The fact they are still trying is something of plus in my book.

Just to be fair, they're not actually "still trying" to fix anything.

They couldn't have cared less, but then they got a black eye when their authorization server bugged out and nobody could authenticate their PC DLC for an entire week.

This is damage control, not support. They're just stuck with it now because they came to the forum and promised to get it done.

Modifié par devSin, 14 septembre 2011 - 02:59 .

[Funkjoker]

When this thread started ( ! 5 ! months ago ! ) I had hope that we really get some crucial bug fixes for DAO. I posted many bugs for the bug list on page 3, however, it has yet to be seen which of them will be fixed.
Import and technical issues (crashes!) are very important. Quest/item issues etc. are mostly resolved by the community. However, many problems (especially) with DAA, import issues and technical issues can only be resolved by BioWare.

Modifié par Jean-Funk Van Damme, 16 septembre 2011 - 12:46 .

[Furtled]

People are still testing and trying to chase down the root cause of the slowdown issue, unfortunately (as can happen with this sort of thing) it's proving to be quite elusive. The other issues have to wait until the DLC/slowdown issue is sorted.

I know it's frustrating (I would love to just play the game myself) but there's not really any thing that can be done beyond what's already happening. And right now there's no ETA because until we figure out what's causing the problem no one even knows what will need to be done to fix it, never mind how long it will take.

Modifié par Furtled, 21 septembre 2011 - 12:55 .

[Funkjoker]

Well, I don't have a problem with time. If they need another 6 months, fine. However, I'm curious about what happens with DAO after 1.05.
The thing is, DAO gets older and older and thus it'll be less likely for it to receive patches.

Modifié par Jean-Funk Van Damme, 16 septembre 2011 - 12:46 .

[Kastagir]

However "elusive" the issue may be, the only reason it would take this long to identify it is if adequate resources had not been allocated to this effort. By all indications (evidence to the contrary has not been presented) this is the case.

[Furtled]

@Kastagir
Heh, corrected - that'll teach me to post when my brain's not quite in gear. I'm not entirely sure what you're expecting someone to say here. The problem is being investigated and I understand you personally don't feel it's being allocated the resources required (and you're well within your rights to feel that way) - but it has been allocated resources and they're doing their best. There's really nothing else I, or anyone else, can add to that right now.

Modifié par Furtled, 21 septembre 2011 - 01:03 .

[Kastagir]

<no comment>

Modifié par Kastagir, 30 septembre 2011 - 07:22 .

[Furtled]

@Kastagir
Fair enough, that's your choice and I'll not row with you over it.

Modifié par Furtled, 26 septembre 2011 - 11:03 .

[Furtled]

@Jean-Funk Van Damme
I really couldn't say - personally I'm hoping for an official unofficial fix bundle, but we'll just have to wait and see.

[Toastysoul]

Wouldn't it be a simpler matter to just include a crash reporter? Something that can upload logs, hardware state, memory dumps, etc to bioware right after a CTD so some common themes linking these crashes can be locked down? Small developers seem to love these, and it apparently gets the job done, because after only a few crash reports, the problem gets fixed. I point out "small developers" because I seriously doubt there is more than a handful of people working on this anymore.

Given the time lapsed here, it's starting to feel like someone is taking their time, sipping coffee at their desk, and just sucking up a paycheck. It's probably not that he's lazy, he just doesn't care. ;-) I don't say that to be rude, but rather it's a point of observational experience. I spend a lot of time visiting different offices, and it's grossly common.

[sarcasm]
I mean, TPS reports do take a long time to generate, right?

That being said, I happen to have a used laser printer that apparently is badly in need of paper and a used red stapler that I can donate to bioware if need be.
[/sarcasm]

[Furtled]

@Toastysoul
I don't think it's fair to speculate on how hard people are working no matter how (understandably) frustrating this type of thing can be. Bonus points for the Friends and Office Space references though

[Toastysoul]

Furtled wrote...

@Toastysoul
I don't think it's fair to speculate on how hard people are working no matter how (understandably) frustrating this type of thing can be. Bonus points for the Friends and Office Space references though

Maybe so, but does it matter how hard anyone is working if nobody benefits from his labor? I'll be done with DA:O by next weekend. That's one less person to have gained any enrichment from fixes to the game. How many more people will be done playing that by they get around to releasing it?

With regards to release cycles, perhaps they should be more "Mozilla (2011)", and less DNF.

Modifié par Toastysoul, 02 octobre 2011 - 07:01 .

[ShinsFortress]

As a general rule I prefer fantasy of science fiction, but I feel MEx is a damned sight better than DA. Not perfect by a long chalk, but much better; regardless of the differences in game type. I haven't played DA for a long time and did not get DA2 simply for the poor nature of post release management here. 1.03 was the beginning of the end of DA for me when the breaking of a core game mechanic made it through QC. I still look here occasionally to see if things have got to where I think they should be. Terrbile that 1.05 (the level of which should have been around when 1.02a came out) is still not done. At the very least I think there should be more communication from EA/Bioware....

[Furtled]

@Toastysoul
Fair enough, again I'm not looking to get into a row with anyone about this. End of the day it's a game and if it stops being fun for whatever reason then (imo) there's no reason to keep plugging at it.

@ShinsFortress
I'll readily admit I've not noticed any similar bugs in the ME games but (checks for flame-shield just in case!) DA:O is a bigger/more complex game with a lot more meat to it.

Just going on my experiences working with web applications there's sometimes things that you just can't test for; annoying, almost impossible to find bugs that only happen with certain OS/Driver/Browser/Update combos. Plus the more complex the application the more likely one teeny tiny bit of code can cause all manner of unexpected issues. I don't know if that correlates completely with game tech, but if it's anything even close I can understand how bugs slip through; especially on PC builds, due to the vast range of possible combinations out there.

Modifié par Furtled, 03 octobre 2011 - 09:23 .

[Alysheba]

I am thrilled to see that the issue is "being looked into". I had pretty much shoved this game under the rug after beating it. When I purchased the game last year, I had no idea it had its problems, and though it took me a lot longer to finish due to having to restart every 30 minutes because of 'slow-downs', I still highly enjoyed the game. If I didn't, I wouldn't have kept restarting! I just recently had the urge to play, and it wasn't long in before the 'slow-downs' occured again, so I questioned.. Has this ever really been looked into?

Even though it's been 6+ months, I'm glad to see this thread is active, that people still play and enjoy the game.. And that hopefully the issue is fully addressed and fixed. I'd so love to veg out and play for hours without interruption! =)

[ShinsFortress]

Furtled wrote...

@Toastysoul
Fair enough, again I'm not looking to get into a row with anyone about this. End of the day it's a game and if it stops being fun for whatever reason then (imo) there's no reason to keep plugging at it.

@ShinsFortress
I'll readily admit I've not noticed any similar bugs in the ME games but (checks for flame-shield just in case!) DA:O is a bigger/more complex game with a lot more meat to it.

Just going on my experiences working with web applications there's sometimes things that you just can't test for; annoying, almost impossible to find bugs that only happen with certain OS/Driver/Browser/Update combos. Plus the more complex the application the more likely one teeny tiny bit of code can cause all manner of unexpected issues. I don't know if that correlates completely with game tech, but if it's anything even close I can understand how bugs slip through; especially on PC builds, due to the vast range of possible combinations out there.

Totally understand that.  In many cases maybe true.  But things like 1.03 breaking stealing...  *shake head*

[aduellist]

Alysheba wrote...

I am thrilled to see that the issue is "being looked into". I had pretty much shoved this game under the rug after beating it. When I purchased the game last year, I had no idea it had its problems, and though it took me a lot longer to finish due to having to restart every 30 minutes because of 'slow-downs', I still highly enjoyed the game. If I didn't, I wouldn't have kept restarting! I just recently had the urge to play, and it wasn't long in before the 'slow-downs' occured again, so I questioned.. Has this ever really been looked into?

Even though it's been 6+ months, I'm glad to see this thread is active, that people still play and enjoy the game.. And that hopefully the issue is fully addressed and fixed. I'd so love to veg out and play for hours without interruption! =)

My PC had a nervous breakdown a month or so ago, which essentially resulted in wiping it back to its initial state.  DAO was the second game installed (after Minecraft), and a new playthrough is underway.  Had some DLC authentication issues, which patch 1.05 beta sorted out nicely (load times notwithstanding).  DAO just has that certain "something" that keeps bringing me back to it.

Modifié par aduellist, 04 octobre 2011 - 05:21 .

[wishingtree]

Spam removed:wizard:

Modifié par casamar, 05 octobre 2011 - 05:06 .

[Furtled]

ShinsFortress wrote...
Totally understand that.  In many cases maybe true.  But things like 1.03 breaking stealing...  *shake head*

No clue here on that, I only started with DA using the UE so it was up to 1.04 already. Ouch though - not good

[Zennikku]

I have many PC games that don't have these issues. A stable PC game can be made. BioWare writes great stories, too bad they can't make great PC games any more. They must be focusing too hard on the console releases.
I can't beat the main game and can't play the extra stuff because of crashes. I feel like I threw money down the toilet. It's a shame because I love their games and much prefer to play on the PC than on a console.
Seems some studios (not just BioWare) are putting most of their effort on console releases these days. I guess there's more profit there. Probably the decisions of the head honchos allocating resources towards max profit. I can understand that, they have to make money to make more games, but as a PC gamer I feel left out.
Oh well, I can only hope their competitors keep making quality PC releases. It's a shame, BioWare has some of the best, most creative folks in the business.

[Kastagir]

The misleading title of this thread says it all. Nothing about this support effort is "moving forward." I have pushed, I have urged, I have even defended Bioware's support efforts to get this game fixed, but time has run out. I'm sure most if not all readers won't care, but perhaps it will mean something to Bioware that their game has been permanently removed from another customer's hard drive.

[CrazyGreggy]

Got a playthrough I can't finish right now due to crashing every time I fight the thug ambush at the entrance to dust town. No dust town, no Nug for Leliana, numerous quests I can't finish.

Joy.