8 réponses à ce sujet

[Rick Dangerous]

Hi, I can't play DA2 for more than 10min. It freezes randomly (in a fight or cinematic) and get back to windows after 2 seconds. I've been able to make it to Kirkwall thanks to the quick save, but I don't see myself hitting F5 up to the end.
My Specs: I7 2600k, NVidia GTX570, 8Go, Win7 64 home Premium.
My settings: DX11, Very High, HD texture pack, patch 1.02 (same crashes with 1.00), NVidia driver 270.61 whql (latest).
Those last drivers solved the rather poor framerate I had with DX11 considering the specs, and it now runs smoothly.

Each time a crash occurs, Windows task manager says that DA2 process isn't responding, and I can still hear the ambiant track. Using Alt-Tab or clicking on the minimized DA2 icon has no effect. I kill the process and here is the details I get:
-----------------------------
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    DragonAge2.exe
  Application Version:    1.2.5644.0
  Application Timestamp:    4d9663bc
  Hang Signature:    160b
  Hang Type:    2048
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1036
  Additional Hang Signature 1:    160b141402b776ac76db0848c0a69463
  Additional Hang Signature 2:    59b6
  Additional Hang Signature 3:    59b615c96e5cc6c5fa52680bf1156690
  Additional Hang Signature 4:    160b
  Additional Hang Signature 5:    160b141402b776ac76db0848c0a69463
  Additional Hang Signature 6:    59b6
  Additional Hang Signature 7:    59b615c96e5cc6c5fa52680bf1156690
----------------------------------
I haven't try DX9, but it's not an option unless I'm forced to! I'll wait for the next patch. Hopefully this will be fixed.

[BioSpirit]

Download the latest drivers from nvidia's website. It will make it a little more stable. It did crash on every 10min on my computer, as well, before upgrading the latest drivers (released a few days ago).

BTW, I don't recall seeing BSOD on Windows 7 before but the DA2 did it, cool.  (with old drivers)

Modifié par BioSpirit, 21 avril 2011 - 10:10 .

[Rick Dangerous]

270.61 whql are the latest driver I can download from nvidia website. I did install them, but no differences.
By the way, after some play testing, I have had a new "version" of the crash. That time, the application killed itself. Here is the crash signature if it can help any dev to identify the issue:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.2.5644.0
Application Timestamp: 4d9663bc
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 00038da9
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1036
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Moondoggie]

APPCRASH and Apphang errors are usually due to either registry corruption or some code getting mixed up. Tends to be certain programs in the background causing the problem or in some cases core affinity. What are your hardware specs and operating system?

[Rick Dangerous]

Specs: I7 2600k, NVidia GTX570, 8Go, Win7 64 home Premium SP1.
The only soft running in the background is Daemon tools; I don't think those crashes are due to my specs or background processes (if you don't count windows as one of them;)
It looks like I'm far from the only one to be in the APPHANG/CRASH case, so I'll just post those signatures in the "Patch 1.03 Planning & prioritization thread" and wait for it.

[Moondoggie]

It seems you just want to blame the game for your issue rarther than anything else. Which is fine with me. If you don';t want me to help you then i will not however i wouldn't count on the next patch fixing anything for you since it has nothing to do with the game whatsoever.

FYI:  APPCRASH/APPHANG errors are experienced in every single type of program you could think of and not just those made by Bioware before you point anymore fingers of blame.

Modifié par Moondoggie, 23 avril 2011 - 12:08 .

[InBleedingRapture]

Unfortunately, it does seem to be a problem with the game, either directly or indirectly. I'm having the same issue, which appears to be linked to running DA2 in DirectX 11 mode (although my graphics cards can't run true DX11).

Now, before anyone suggests that I kick the game down to DX9 mode, keep in mind that I shouldn't have to do that to run a stable version of the game client. It would be nice if this problem was at least listed as a known issue that is on the table for a fix.

I am running a stable overclock on my CPU and graphics cards, which have been tested and proven stable for at least the past year on my system. I've run both at stock frequencies and still experience the same problem.

Pertinent DXDiag info:

------------------
System Information
------------------
Time of this report: 4/22/2011, 20:32:07
       Machine name: *******
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
           Language: English (Regional Setting: English)
System Manufacturer: EVGA__
       System Model: 132-YW-E179-FTW
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz (4 CPUs), ~3.4GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 2929MB used, 55258MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 260
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 260
           DAC type: Integrated RAMDAC
         Device Key: Enum\\PCI\\VEN_10DE&DEV_05E2&SUBSYS_12573842&REV_A1
     Display Memory: 4069 MB
   Dedicated Memory: 869 MB
      Shared Memory: 3199 MB
       Current Mode: 1920 x 1080 (32 bit) (59Hz)
       Monitor Name: SyncMaster P2570(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM05C1
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7061 (English)
     Driver Version: 8.17.12.7061
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/8/2011 00:14:00, 12934248 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-46A2-11CF-6740-5B321FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x05E2
          SubSys ID: 0x12573842
        Revision ID: 0x00A1
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 260
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 260
           DAC type: Integrated RAMDAC
         Device Key: Enum\\PCI\\VEN_10DE&DEV_05E2&SUBSYS_12573842&REV_A1
     Display Memory: 4069 MB
   Dedicated Memory: 869 MB
      Shared Memory: 3199 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: SyncMaster 2233BW/2233GW,SyncMaster Magic CX2233BW/CX2233GW((Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM044C
        Native Mode: 1680 x 1050(p) (59.883Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7061 (English)
     Driver Version: 8.17.12.7061
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/8/2011 00:14:00, 12934248 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-46A2-11CF-6740-5B321FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x05E2
          SubSys ID: 0x12573842
        Revision ID: 0x00A1
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

Modifié par InBleedingRapture, 23 avril 2011 - 01:39 .

[Rick Dangerous]

Rather than to blame anyone, I'd prefer to help find a solution. That's why I posted those signatures in the Patch 1.03 thread. The thread already list Directx11 as a current PC issue, which, as InBleedingRapture said, appears to be in fault for many issues. The fact is that I've played Dead space and Dead space 2 right before DA2 without experiencing any single crash. I've run many benchmarks (DX9, DX11, OpenGL) without troubles. So it's most likely than DA2 and its use of DX11 are the actual trouble maker.

[Panoptic99]

I'm having the same problem.

------------------
System Information
------------------
Time of this report: 4/23/2011, 12:13:50
Machine name:
Operating System: Windows 7 Édition Intégrale 64-bit
Language: French (Regional Setting: French)
System Manufacturer: NVIDIA
System Model: 132-CK-NF79
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel® Core™2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2579MB used, 13799MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\\PCI\\VEN_10DE&DEV_0E22&SUBSYS_23221462&REV_A1
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz
Monitor Name: Dell U2211H (Digital)
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: Unknown
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7061 (English)
Driver Version: 8.17.12.7061
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/8/2011 01:14:00, 12934248 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4D62-11CF-476C-2E031FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0E22
SubSys ID: 0x23221462
Revision ID: 0x00A1
Driver Strong Name: oem8.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.7061:pci\\ven_10de&dev_0e22
Rank Of Driver: 00E62001
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Modifié par Panoptic99, 23 avril 2011 - 04:27 .