233 réponses à ce sujet

[Dan Matrix]

Absolutely unproffesional to keep saying you will give us a release date then just drop it one day. I am highly dissapointed. I completely missed the 1st release.

[TheKingBoar]

Even if not a specific time, the specific day would help. I don't mind F5'ing for a day at work, but I need to know that I'm not doing it in vain.

Dan Matrix wrote...

Absolutely unproffesional to keep saying you will give us a release date then just drop it one day. I am
highly dissapointed. I completely missed the 1st release.

Totally agree, we were told the opposite for the announcement from day one, and then it is changed on us with no notice or warning. Poor show treehouse.

Modifié par TheKingBoar, 23 avril 2011 - 08:33 .

[djarlaks10]

TheKingBoar wrote...

Even if not a specific time, the specific day would help. I don't mind F5'ing for a day at work, but I need to know that I'm not doing it in vain.

Nah, don't give them ideas, I've been doing this like mad when the additional Tali lithos were released, and, trust me, that's not a good way of buying something. I still don't get it what's wrong with the way the previous lithos were released. When you know the exact time of the release, you spend much less time sitting in front of computer when you don't feel like it. I can only hope that it's an exception and not the way how the future lithos will be sold or else I'm screwed.

[vometia]

NamiraWilhelm wrote...

Some people have listed theirs already? Ugh

edit: Yup, its up there. £150

Yeah, even with the restriction of two per person, you're still going to get a lot doing the "one for me, one for my 'friend'" routine.  As well as the usual touts who aren't interested in collecting them at all.  It'd be nice if they'd restrict them to game owners (at least for the first week or so), but I guess that's getting a bit complicated.

[NamiraWilhelm]

Oh yeah, never expected it this early though!

[Legendaryhawk]

If 250 are still left now after those 11 released, then that means my litho was a VERY low # (1-5). Hopefully they go by the time you ordered.

[DaosX]

There are alot of whiners here but you have to admit, without forewarning, it makes it completely fair for everyone. I actually like it this way better than to have to compete with the normal crowd and an extra 50+ eBay resellers.

[TheKingBoar]

DaosX wrote...

There are alot of whiners here but you have to admit, without forewarning, it makes it completely fair for everyone. I actually like it this way better than to have to compete with the normal crowd and an extra 50+ eBay resellers.

I'm sorry, but that's the exact opposite of the truth. By giving people a time in advance, everyone has equal opportunity to be ready and get the lithograph. You have the chance to take time off of work if you so desire or at least know when to be online. The random time only lets the people who were there get it, anyone else is out in the cold. I'm not sure where you're from, but I don't know of anyone or anyplace that would consider that "fair".

[Nameless one7]

Having the lithographs appear at anytime means you have to watch the forums 24/7, I prefer the old way better.

[DaosX]

TheKingBoar wrote...
I'm sorry, but that's the exact opposite of the truth. By giving people a time in advance, everyone has equal opportunity to be ready and get the lithograph. You have the chance to take time off of work if you so desire or at least know when to be online. The random time only lets the people who were there get it, anyone else is out in the cold. I'm not sure where you're from, but I don't know of anyone or anyplace that would consider that "fair".

It's fair because it gives everyone an equal chance. If you happen to be online at the time it is posted, then you got lucky. Pure and simple.

And for the record, it was no Tali or Miranda that lasted 3 minutes each. I think it actually took over 6 hours or so to finally sell out (someone please verify that).

Take for example, the lottery. Does the lottery tell you, "Oh, if you pick "1, 17, 27, 36, and 65, you'll win but you need to be the first one to do so"? No, it gives it a completely random chance where everyone has an equal probability.

Modifié par DaosX, 23 avril 2011 - 09:42 .

[Nameless one7]

DaosX wrote...

TheKingBoar wrote...
I'm sorry, but that's the exact opposite of the truth. By giving people a time in advance, everyone has equal opportunity to be ready and get the lithograph. You have the chance to take time off of work if you so desire or at least know when to be online. The random time only lets the people who were there get it, anyone else is out in the cold. I'm not sure where you're from, but I don't know of anyone or anyplace that would consider that "fair".

It's fair because it gives everyone an equal chance. If you happen to be online at the time it is posted, then you got lucky. Pure and simple.

And for the record, it was no Tali or Miranda that lasted 3 minutes each. I think it actually took over 6 hours or so to finally sell out (someone please verify that).

I can verify that, I bought mine 7 hours after it came out, but I heard the store was down so I don't know how long it was down.

[smellmybutt]

DaosX wrote...

TheKingBoar wrote...
I'm sorry, but that's the exact opposite of the truth. By giving people a time in advance, everyone has equal opportunity to be ready and get the lithograph. You have the chance to take time off of work if you so desire or at least know when to be online. The random time only lets the people who were there get it, anyone else is out in the cold. I'm not sure where you're from, but I don't know of anyone or anyplace that would consider that "fair".

It's fair because it gives everyone an equal chance. If you happen to be online at the time it is posted, then you got lucky. Pure and simple.

And for the record, it was no Tali or Miranda that lasted 3 minutes each. I think it actually took over 6 hours or so to finally sell out (someone please verify that).

You're forgetting the fact that one of the posters (Ms Domino) who I assume works/has inside information said that a selling day would be given beforehand and that it would most likely be during the last week of April.  Both of those didn't happen, and I know I laxed up on my refreshing of the site because of this.

[Captain Crash]

DaosX wrote...

There are alot of whiners here but you have to admit, without forewarning, it makes it completely fair for everyone. I actually like it this way better than to have to compete with the normal crowd and an extra 50+ eBay resellers.

eBayers will always get stock to resell.  Its impossible to stop them. The store can help prevent it by putting limits on the number of purchases made by an individual and thats about it.

This out-the-blue release wasnt fair at all.   The comments from so many people stating this underlines the point. I cant fathom how you think this was right.  The true fans who really want this, like myself who have been waiting three months, missed this because of it was put online while we were in bed.  Not at all fair. 

[TheKingBoar]

DaosX wrote...

TheKingBoar wrote...
I'm sorry, but that's the exact opposite of the truth. By giving people a time in advance, everyone has equal opportunity to be ready and get the lithograph. You have the chance to take time off of work if you so desire or at least know when to be online. The random time only lets the people who were there get it, anyone else is out in the cold. I'm not sure where you're from, but I don't know of anyone or anyplace that would consider that "fair".

It's fair because it gives everyone an equal chance. If you happen to be online at the time it is posted, then you got lucky. Pure and simple.

And for the record, it was no Tali or Miranda that lasted 3 minutes each. I think it actually took over 6 hours or so to finally sell out (someone please verify that).

Take for example, the lottery. Does the lottery tell you, "Oh, if you pick "1, 17, 27, 36, and 65, you'll win but you need to be the first one to do so"? No, it gives it a completely random chance where everyone has an equal probability.

Again, it gives everyone who was online at the time an equal chance, not everyone. The lithograph system isn't a lottery. It has been suggested before that people got raffle tickets to buy lithos in a certain time frame, and taht was quickly rejected by forum goers and staff as being, shockingly, unfair. The lithographs are not meant to be a lucky draw system. If they were, we would have actually done that. It isn't a lottery. Your logic on this is completely invalid.

[thatdude90210]

Nameless one7 wrote...
I can verify that, I bought mine 7 hours after it came out, but I heard the store was down so I don't know how long it was down.

Yeah, I think we ordered around the same time. When I first saw the announcement, the post had "7 hours ago" on it.  I thought I had no chance. The store being down for a bit probably helped.

[Eyelidsz]

Complete garbage.

[Elmasmister]

What you have is to restrict a ONLY ONE lithograph per custome.

[munnz]

1st Post here,
Must say Love Mass Effect for Starters
And new to collecting these great Lithographs...
Have to say im pretty bumbed at missing out on the new release .... Especialy when they are on ebay for $250 plus as we speak...

Im hoping to get one of these on the later release all going well..
If im lucky with time zones.... ( Pretty much opposite here in Australia )

Modifié par munnz, 23 avril 2011 - 11:56 .

[Dsurian]

*sigh*

Listen people, she said she'd let us know as soon as she had a concrete release date - which she only might have as of now (April 29th), but Treehouse/Bioware decided to do a Presale with little-to-no notice.  So what was Ms. Domino to do - tell her superiors "No, you can't"?...or not  tell us?   ...she also said that they should be released near the end of the month - it's not only a week away, but as previously stated they havn't been released; it's a presale that no one seemed to know about significantly in advance - so yes, in all likelihood, the rest (~250) will be officially released and ship closer to the end of the month. [edit - sc]

And sure, damn them for trying something different and innovative, because assaulting them in such a manner is the 'mature', 'professional' thing to do [/sarcasm]...sure, it might not be 'fair', but at least it's fairly random, and I absolutely gawk at anyone who thinks the current method is fair...or even 'fair-er' than this.  But sure, screw trying something new, lets just stick with giving people two 1/10 (~1/5) chances at getting what they want...along with questionable server stability due to overload, that they have tried desperately to improve upon as you all requested...along with ebay-sellers presence likely increasing ~10 fold on release day.  Since that's apparently what you all want, good job on accomplshing it...

*clap*

*clap*


...*clap*

Modifié par Dsurian, 23 avril 2011 - 11:51 .

[Beocat]

Since I'm feeling the sudden urge to speak up...

I would first like to remind everyone that back in the "old" days, we had no warnings, no release dates, NOTHING.  Things just showed up in the store and either you got it or you didn't.  I remember missing out on many lithographs (that I later had to work hard to find or luck out on a release to magically get) because we didn't have release notices.  However, as upsetting as it was, it was still fair.  Even when we had release dates and times, say....1pm est....You could be refreshing your browser till 4pm and still never see the lithos pop up on your web-browser.

The advance notice the store now gives people on this forum, on facebook, on twitter, and any other means that they choose to use should be purely regarded as a gift, NOT a requirement, and under no circumstances should they be considered set in stone. 

When the Cerberus lithograph released, it took hours for it to finally go out of stock.  Even so, if you watched, it looked like people were buying 2 at a time.  This tells me that even the honest buyers looking to grab a litho for their collection may be flipping a second on the side.  The fact that these flippers exist is the main reason these lithographs are so difficult to attain.  Many people grabbed a Cerberus lithograph yesterday that probably wouldn't have been able to later on, and I'm sure many resellers were not prepared or watching the forums for a random single day release so in actuality, it was about as fair as it could get. 

If you want a lithograph, it is your responsibility to check the forums, facebook, twitter, the store litho page and the other resources that Treehouse uses to disperse the information on a regular basis.  It is not right to hold the employees at THBS responsible when you are ill-prepared yourself.  No one can guarantee that you would have even managed to snag a litho on a release day that had been set up weeks and weeks in advance.  For the people who are currently upset, remember that in the end, the store has no personal responsibility to inform anyone of these releases.  You all know there will be another release, one that will be made known further in advance.  Take that as the gift that it is and stop directing your anger at the people trying to help you.

[epicjas0n]

 

[TheKingBoar]

The statement that we would know as soon as there was a concrete date implies that we would know about that date in advance of it actually happening. I think if someone decided to just release them without notice the correct thing to do would be to say "Hey, wait, we've already promised people something else". You know, the whole honesty and inegrity thing. I'm not trying to call the character of THBS employees into question, but they're not exactly doing a lot to inspire customer confidence. Whether it's close to the end of the month or not, these were originally supposed to come out in what, Feb, March? It's certainly tradition to continually push things back, so I don't think it's unreasonable to ask for something that we were in esscense told would happen.

I've already illustrated many times how the current method is more fair then this new surprise sale method, as at least you have time to prepare. The store issues and capacity issues have been largely dealt with and I've had at least 5 mintues to go through checkout. That's more than enough time to calmly add the lithos to your cart and go through checkout (paypal is and always has been a risky proposition). Any arugments about this solving the ebay issue are moot, there are tons of these lithos on ebay as well. I'd actively consider this method worse as most sellers wait til the lithos actually arrive to list them, so we'll likely see an influx then as well. The old way is exactly what I want, so thanks for the applause.

And granted, things were different in the old days, but it was highly unpopular then and we moved to other methods. The announcements were popular, that's why we used them. By that same logic, it's a gift that Bioware even chooses to sell us the lithos, when they could release them one by one on ebay. Hell, I'd do that if I were them, but they don't because they know it would ****** a lot of people off. I'd rather have the flippers than the people buying two and flipping. Yeah they didn't get them, but a lot of forumgoers didn't either. Who lost out more? The ebayers who lost out on some small potential profit or the people who really wanted to add this to their collection, never to be sold? I'd say the latter.

As I've said before, many of us were checking the forums, Twitter and Facebook. I'd hardly call myself ill-prepared, but I don't think it's unreasonable to ask for 24 hours notice. You might miss out if you only check once every two months, but do we really have to check it every 6 hours? 

Congratulations to those who think the store has no obligation. You're absolutely right to be fair, but in the end, we're still the ones giving them money in exchange for things, and if they want that to continue, then it isn't much to ask that they do what they've said they'd do. I have a feeling that those complaining about the complainers would be upset if Bioware decided to auction them all off, or do a highest sale system. There is no legal obligation, but there is an unspoken agreement here. It isn't unreasonable to call them out when a system doesn't work, and this method is by far the biggest failure they've had since the site errors. We didn't have notice in the old days, but we switched to that to give people a chance to get it, ostensibly to avoid the ebayers. The fairness argument is lost though. With all the ones already on sale, it is more than acceptable to say that THIS METHOD IS NOT FAIR. Does THBS have an obligation to do the fairest method? No, nothing in life is fair, but that doesn't mean they shouldn't try. There is no universe where putting it on sale randomly is more fair than announcing it in advance.

[Teh Blasta]

[AlphaJarmel]

TheKingBoar wrote...

The statement that we would know as soon as there was a concrete date implies that we would know about that date in advance of it actually happening. I think if someone decided to just release them without notice the correct thing to do would be to say "Hey, wait, we've already promised people something else". You know, the whole honesty and inegrity thing. I'm not trying to call the character of THBS employees into question, but they're not exactly doing a lot to inspire customer confidence. Whether it's close to the end of the month or not, these were originally supposed to come out in what, Feb, March? It's certainly tradition to continually push things back, so I don't think it's unreasonable to ask for something that we were in esscense told would happen.

I've already illustrated many times how the current method is more fair then this new surprise sale method, as at least you have time to prepare. The store issues and capacity issues have been largely dealt with and I've had at least 5 mintues to go through checkout. That's more than enough time to calmly add the lithos to your cart and go through checkout (paypal is and always has been a risky proposition). Any arugments about this solving the ebay issue are moot, there are tons of these lithos on ebay as well. I'd actively consider this method worse as most sellers wait til the lithos actually arrive to list them, so we'll likely see an influx then as well. The old way is exactly what I want, so thanks for the applause.

And granted, things were different in the old days, but it was highly unpopular then and we moved to other methods. The announcements were popular, that's why we used them. By that same logic, it's a gift that Bioware even chooses to sell us the lithos, when they could release them one by one on ebay. Hell, I'd do that if I were them, but they don't because they know it would ****** a lot of people off. I'd rather have the flippers than the people buying two and flipping. Yeah they didn't get them, but a lot of forumgoers didn't either. Who lost out more? The ebayers who lost out on some small potential profit or the people who really wanted to add this to their collection, never to be sold? I'd say the latter.

As I've said before, many of us were checking the forums, Twitter and Facebook. I'd hardly call myself ill-prepared, but I don't think it's unreasonable to ask for 24 hours notice. You might miss out if you only check once every two months, but do we really have to check it every 6 hours? 

Congratulations to those who think the store has no obligation. You're absolutely right to be fair, but in the end, we're still the ones giving them money in exchange for things, and if they want that to continue, then it isn't much to ask that they do what they've said they'd do. I have a feeling that those complaining about the complainers would be upset if Bioware decided to auction them all off, or do a highest sale system. There is no legal obligation, but there is an unspoken agreement here. It isn't unreasonable to call them out when a system doesn't work, and this method is by far the biggest failure they've had since the site errors. We didn't have notice in the old days, but we switched to that to give people a chance to get it, ostensibly to avoid the ebayers. The fairness argument is lost though. With all the ones already on sale, it is more than acceptable to say that THIS METHOD IS NOT FAIR. Does THBS have an obligation to do the fairest method? No, nothing in life is fair, but that doesn't mean they shouldn't try. There is no universe where putting it on sale randomly is more fair than announcing it in advance.

Thank you.  We were given the notice that it would ship the last week of April.  Do we have to check every single day irregardless of when they tell us?  How would giving us any sort of forewarning the day before hurt anything?  It's still going to sell a set amount.  Did someone forget to give anyone any sort of notice or did they just not care?  Great and now half the stock is gone which is going to create a damn frenzy for the last half.  This pisses me off immensely.

Modifié par AlphaJarmel, 24 avril 2011 - 03:59 .