v_ware wrote...
I don't always agree with "Customer is king," believe me. However I am a firm believer of being polite and understanding while dealing with customers. Woo does come across as arrogant, you agreed he's blunt. The OP wasn't using ad hominems, neither am I. If I'm talking about the behaviour of a company and it's employees it's logical I'm going to critize them "on the man."
But reading in these forums I have read where a few of the dev think they could have done things differently, but then again, hindsight is always 20/20. But you're genralizing that Bioware as whole is exhibiting this behavior, when it is not.
If they don't appoligize at least recognize this game was a rushjob and mediocre. Perception wise people like a big company that recognizes it's faults. Remember the ****storm when DA2 was just released with the user who couldn't activate his game because he was suspended from the forum (that was me btw)? When they apoligized and fixed things the storm subsided. On the other hand there is the example of the metacritic bioware employee thing. EA/Bioware made an arrogant statement on that matter. People don't liked it, it's bad marketing.
Aplogizing for doing you wrong for purported forum activity is correct, because they did you worng individually, but apologizing for a game you don't like. Again, why should they apologize for the game or even admit it was a rush job, seriously what purpose would that serve? Can you imagine the gaming press if that happened and what that would entail? They put out a product assuming it would attract a larger crowd, it is failing terribly, the websites have hit this as well so much and the bad press is still happening, that it seems now if Bioware doesn't bleed sorrow and remorse, it just simply isn't good enough. Many businesses have made descisions like that, but they are risks, now we need to apologize for them taking risks, go figure.
And the buying power is ALWAYS right. Basic economics: Sales drop because of changes, they'll revert to a version more related to the original. (New coke)
Exactly, don't buy their games anymore, that's what makes the changes you like. If ME3 turns out to be poor quality in my eyes, that may be it for Bioware in my gaming catalogue They read these forums, as well as correlate the sales figures, then they decide on the results. Would you rather they made a change for the better, or just apologize and move on to forget about it?
Irrelevant since DAO did not recieve this amount criticism. It was widely reviewed as a very good RPG (with flaws off course)
Not irrelevant, when you dismiss the group of fans who actually like DA2 for their own reasons. I may not agree with why they like it, but who am I to tell them they shouldn't, just for the sakes of the Origins downtrodden to get an apology note? How would this sound to those who like the game:
To all Bioware Fans,
We sincerely apologize for putting out a rushed, poor quality game that followed in the light of a great predecessor and also admit we did such forcing it out in a much too short development period. Again, we are deeply sorry for Dragon Age 2 and will strive to honor "only" those who disliked the game, the others simply do not count.
Sincerely,
The Bioware TeamThat's about how it would sound too.
Being reviewed as a good game shouldn't hold sway against those who also didn't like Origins; that's real bias there, and as far as I remember, they are customers too as well as are those who liked DA2.
Modifié par Tommy6860, 01 mai 2011 - 12:39 .