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Cannot register my Bioware account


100 réponses à ce sujet

#1
Lacan2

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I get an error on step 2 of the account creation process, saying I didn't fill out the information properly. 

I get through Step 1 of my account information when I import my username (Lacan25) from the Bioware boards.

Then in Step 2, my username field is automatically populated for me (Lacan25), and then I select the avatar to use, and press next... nothing. It gives me an error that I didn't fill out the fields correctly. Please help. 





 

#2
TolaGarf

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Are you using an EA account for this website?

#3
KrizB

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Same exact problem here.



It recognizes my EA and Bioware user name, but refuses to let me go past step two, even after trying to recover them when the box pops up. Had to create a new account.



Expecting more headaches next week when I try to register with my Xbox Gamertag (from in game) since I use the same name that it wont take.

#4
Lacan2

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TolaGarf wrote...

Are you using an EA account for this website?



I just created this one to post this problem. The only previous account I have is from the Bioware boards. 


There is another thread about this yesterday and it seems no one has replied. :(

#5
Jesse van Herk

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we'll look into this - signup was recently changed.

#6
TolaGarf

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KrizB wrote...

Same exact problem here.

It recognizes my EA and Bioware user name, but refuses to let me go past step two, even after trying to recover them when the box pops up. Had to create a new account.

Expecting more headaches next week when I try to register with my Xbox Gamertag (from in game) since I use the same name that it wont take.


If you have both an EA and Bioware forum account, you need to link those two from the Bioware forums under 'My Account'. I did that a long time ago, and I use my e-mail addy to log in, but the boards recognize me with my Bioware handle (normally I would have to log in using that handle, not the e-mail addy).

Anyway, I'm not really sure that's the problem. But maybe it'll help.

Modifié par TolaGarf, 30 octobre 2009 - 06:43 .


#7
KrizB

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My primary username (Zantar45) and this one, are already registered and recognized on my EA and Bioware accounts, same with the email and passwords.

For some reason it just wouldn't advance past step 2 with my primary name, even after being prompted to verify.

Have been trying all suggestions for awhile now, all roads lead back to step 2.

#8
Lacan2

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Jesse van Herk wrote...

we'll look into this - signup was recently changed.


I appreciate it. :police:

#9
Unbarbarian

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To be blunt, we expect you to. The same for me with step 2. My account is Merlanni. Thanks in advance.

#10
Jesse van Herk

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A fix for there has been deployed - please test it and post whether it worked or not.

#11
IndoMatiC

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It worked for me, but my games from my bioware account aren't listed on this now.

#12
Necoadam

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Whatever you guys fixed worked for me finally! I was on that dreaded step 2 for a long time. Thanks!

#13
Lacan25

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Jesse van Herk wrote...

A fix for there has been deployed - please test it and post whether it worked or not.


It works. Thank you very much, sir. B)

#14
Shimarenda

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At last, it worked! I've been trying since Friday afternoon.

#15
MalkierDMN

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It didn't work for me either at first but gave it a day and tried again and "woohoo" here I am

#16
Guest_xXxFishyxXx_*

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for some reason step two still doesnt work for me so i made this account using my main email. is there anyway to add my ea account or will i have to recreate an account and if i do step 2 was still not working for me. help?

#17
Unbarbarian

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No, I log in with my email account that I opened two days ago. if I open with my Bioware acoounbt in the mass effect forum i get trough. I linked both account and that seems to work.



Still, when I log in with the ea account i am redirected to the second screen.

#18
Merlanni

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Got it.(unbarbarian)

#19
stuckinstep2

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User name says it all, still stuck at step 2 and not recognizing the autodetected display name.

#20
Guest_TBM1983_*

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Yeah, same here. I just eventually gave up and changed my name. I should be TheBigMike1983, so if there's anyway you can change that, O Great Forum Mods, please do.

#21
KrizB

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If I delete this account on this message board, will it remove the email and usernames from the database?

Still can't get past step 2 as both my email addresses and primary username are taken (by me) , changing my persona and email on my EA account doesn't work either.
Image IPB

#22
Guest_dmacleod665_*

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I couldn't get past step 2 either, but i signed up with this screen name, you guys know if the character uploads go by screen name, or email address? becouse i will be using my regular ea account name when i play.

#23
zaramdet

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Same problem. My EA/Bioware account won't work, had to sign up a different email address. :(

"Pol Detson" is my EA/Bioware account, I'd get to step 2 and it told me I hadn't filled out some fields. :(

#24
zaramdet

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I'm mainly concerned 'cause I played through Journeys and got all 3 items, then created my characters with the character creator, attached all those to my EA/Bioware account... and I'd like all that to be there when I get the game and log in for the first time. :)


#25
Guest_SSR7777_*

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I'm having the same problem with being stuck at step 2. It keeps saying some of the fields aren't filled out correctly. Had to create this account to post.