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Cannot register my Bioware account


5 réponses à ce sujet

#1
Lacan2

Lacan2
  • Members
  • 448 messages
I get an error on step 2 of the account creation process, saying I didn't fill out the information properly. 

I get through Step 1 of my account information when I import my username (Lacan25) from the Bioware boards.

Then in Step 2, my username field is automatically populated for me (Lacan25), and then I select the avatar to use, and press next... nothing. It gives me an error that I didn't fill out the fields correctly. Please help. 





 

#2
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages
we'll look into this - signup was recently changed.

#3
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages
A fix for there has been deployed - please test it and post whether it worked or not.

#4
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages
We have deployed further fixes for the signup process - if you were having trouble before, please try again.

#5
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages

Lunarionsilver wrote...

The reason I am confused is because in the "My Games" section of the profile doesn't show me as having any registered games. Is it supposed to? Or is it only for DA:O and other new games? Should it tell me anywhere on my profile that it's attached to my other accounts?
>.<


List of registered games from our older sites are not being shown here yet - so long as your display name is the same though, they are hooked up behind the scenes.

#6
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages
We have resolved several signup issues, and at least most of the ones mentioned above should be resolved. Anyone having issues, please try again.



If you still get stuck, please use the "report debug information" link that appears with the error messages, and we will be able to sort out what exactly is going wrong.