Aller au contenu

Photo

Cannot register my Bioware account


100 réponses à ce sujet

#51
Dragis

Dragis
  • Members
  • 1 messages
Okay. Some combination of headbanging finally did it for me.



First, I cleared my browser data (emptied cache, cleared history, etc.).



Then, I went to create a new account, even though I already had a Bioware account with a linked EA account. I entered in the email and password used with my EA account, and then entered in my screen name that is the one I use on Bioware's site.



This brought me to a login page. So I thought "Great, that was bugtastic." But, upon entering the same information I had just used, the site FINALLY signed me in as, well, me.

#52
Mooner911

Mooner911
  • Members
  • 288 messages
been trying all morn and aft to logon here. no doubt all them EA/BW web masters are in panic mode trying to figure out the bugz that are keeping 99% of us users out.



it's obvious now (for my case anyways...) that the glitch is the account crosslink between socialBW and EA. I tried every suggestion from BW and sBW and every intuitive side door I could think of but always came back to the "Step 2" snag.

so I went over again to EA to try to delete my rarely used account. no go... once they got your info, they consider you a lifer. but revising my acct info was no prob. I changed my email to an old defunct email and saved. then I came back here as a noob (couldn't use my old login name without revisiting the "Step 2" merry-go-round) and signed in.

I'll go back now to EA and re-fix my email and attempt to change my username to the one posted here.



y'all give the genius' here time to work out this fubar eh. I'd imagine trying to sync multiple forums containing 4Million+ users across multiple companies ain't easy, especially when there's a rotten byte somewhere in the code.



------



thanks for the great games BioWare. keeps me n many others busy and sane while this unemployment wave washes over us.

#53
Mooner911

Mooner911
  • Members
  • 288 messages
(double post...fek)

Modifié par Mooner911, 02 novembre 2009 - 09:17 .


#54
Guest_kav2k_temp_*

Guest_kav2k_temp_*
  • Guests
Got some error logs from IE8 when getting this error on step 2. Not sure if 100% relevant.



Webpage error details



User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Timestamp: Mon, 2 Nov 2009 21:17:39 UTC





Message: 'value' is null or not an object

Line: 4

Char: 5

Code: 0

URI: http://social.biowar...de/js/signup.js





Message: Object doesn't support this property or method

Line: 1

Char: 1

Code: 0

URI: http://social.bioware.com/signup.php




#55
Guest_kav2k_temp_*

Guest_kav2k_temp_*
  • Guests
My guess is that when login name gets "autodetected" it's not actually passed to the script..

#56
Fredvdp

Fredvdp
  • Members
  • 6 186 messages
I was finally able to log in with my EA account settings. I had to reset my EA password first, even if the new password is the same as the old one.

#57
Zwerglein

Zwerglein
  • Members
  • 5 messages
I am still locked out, stuck at step 2, could someone from Bioware give us an update on this issue?

#58
Entola2

Entola2
  • Members
  • 1 messages
I got it! Just changed my password on EA's site a bunch of times (4 times) and it started working!

#59
Roatest

Roatest
  • Members
  • 4 messages

Zwerglein wrote...

I am still locked out, stuck at step 2, could someone from Bioware give us an update on this issue?


I changed my EA password like someone said, gave it a few tries and it worked.

#60
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages
We have deployed further fixes for the signup process - if you were having trouble before, please try again.

#61
dmacleod66

dmacleod66
  • Members
  • 112 messages
yay, that fix did it, signed up no problem, thanks JVH.

#62
Ezphares

Ezphares
  • Members
  • 1 messages

Jesse van Herk wrote...

We have deployed further fixes for the signup process - if you were having trouble before, please try again.


That did it for me, finally able to sign up. Nice work.

#63
marz311

marz311
  • Members
  • 118 messages

Jesse van Herk wrote...

We have deployed further fixes for the signup process - if you were having trouble before, please try again.


Was finally able to make my account, although there is still some website lag.Image IPB

#64
Guest_Lunarionsilver_*

Guest_Lunarionsilver_*
  • Guests
I'm a little confused and hoping someone can answer a question for me. I don't know if this account is linked to my Bioware/EA account.



The screen name is correct. Lunarionsilver is the same as Bioware, and the email address is the same for both Bioware and my EA account. My Bioware account is linked to my EA account through the old forums. I can login to this site through my using my Bioware screenname and my EA account, and the both login to this account.



The reason I am confused is because in the "My Games" section of the profile doesn't show me as having any registered games. Is it supposed to? Or is it only for DA:O and other new games? Should it tell me anywhere on my profile that it's attached to my other accounts?



Could anyone explain it? >.<

#65
Jesse van Herk

Jesse van Herk
  • BioWare Employees
  • 514 messages

Lunarionsilver wrote...

The reason I am confused is because in the "My Games" section of the profile doesn't show me as having any registered games. Is it supposed to? Or is it only for DA:O and other new games? Should it tell me anywhere on my profile that it's attached to my other accounts?
>.<


List of registered games from our older sites are not being shown here yet - so long as your display name is the same though, they are hooked up behind the scenes.

#66
Guest_Muffin_Tops_*

Guest_Muffin_Tops_*
  • Guests

Jesse van Herk wrote...

Lunarionsilver wrote...

The reason I am confused is because in the "My Games" section of the profile doesn't show me as having any registered games. Is it supposed to? Or is it only for DA:O and other new games? Should it tell me anywhere on my profile that it's attached to my other accounts?
>.<


List of registered games from our older sites are not being shown here yet - so long as your display name is the same though, they are hooked up behind the scenes.


Edited out... found a thread specificaly detailing the issue I am having.

Modifié par Muffin_Tops, 03 novembre 2009 - 04:39 .


#67
Guest_Lunarionsilver_*

Guest_Lunarionsilver_*
  • Guests
Thank you for the clarification.

#68
WolfParkinsonWhite

WolfParkinsonWhite
  • Members
  • 4 messages
I was able to register finally with my Bioware account. I cleared my cookies and when i filled out the application, I did not change my password or anything i just filled out the form and did not click i have an EA/BIOWARE/DA account already but i filled out the form with my ea account email and bioware account username and it finally worked. Hope this helps someone else get registered.

#69
kav2k

kav2k
  • Members
  • 8 messages

Jesse van Herk wrote...

We have deployed further fixes for the signup process - if you were having trouble before, please try again.


Thank you - it finally worked for me, though I had to clear cookies yet again on my main browser to log in with it.

#70
AffectedFiddle

AffectedFiddle
  • Members
  • 43 messages
Goddamit this is annoying. I have my EA linked to my Bioware account, do I just ASSUME this silly social stuff is linked as well? I know I cant find a visible option to do it, and reigstering my game is impossible since nothign happens.



Do I log on through the game now? /sigh. I know I'm missing something obvious. I just cant seem to escape "not par tof the community" thing that comes up when I click on DO:A.

#71
Rheannan

Rheannan
  • Members
  • 318 messages
Update:

'An Error Has Occurred
Error creating social site account'

This is from a user who posted in the website help forum topic on the original website. Apparently this is a new error message.

#72
Guest_Xevus_*

Guest_Xevus_*
  • Guests
Right, seems i'm royally screwed. I had a same issue that a lot of people here have, so i went and created alternate account (this one). And most stupidly i've chosen the same display name as the old account. Now, i don't really want to use new account, however since my old display name is already taken by my new account, i cannot finish registration of the old one. And for some reason i cannot also delete this account, either.

#73
Guest_Xevus_*

Guest_Xevus_*
  • Guests
Right, seems i'm royally screwed. I had a same issue that a lot of people here have, so i went and created alternate account (this one). And most stupidly i've chosen the same display name as the old account. Now, i don't really want to use new account, however since my old display name is already taken by my new account, i cannot finish registration of the old one. And for some reason i cannot also delete this account, either.

#74
Guest_Xevus_*

Guest_Xevus_*
  • Guests
Right, seems i'm royally screwed. I had a same issue that a lot of people here have, so i went and created alternate account (this one). And most stupidly i've chosen the same display name as the old account. Now, i don't really want to use new account, however since my old display name is already taken by my new account, i cannot finish registration of the old one. And for some reason i cannot also delete this account, either.

#75
isnipeyoudie

isnipeyoudie
  • Members
  • 2 messages
Yesterday, I tried to sign up for the Bioware social site via my EA account, and consistently got the error "Error creating social site account" no matter what I did. Today, I was somehow able to log into my account; however, sometimes when browsing around my profile the site will say that my profile does not exsist; also, the characters I uploaded weeks ago are no where to be seen. Also, when logging out of my account and back in, sometimes it will take me to the second step of the signup process with all the information already filled in; when this happens, I will get the "Error creating social site account" error. I'm using Google Chrome. I also tried to create a new topic, it said I submitted it successfully, but it did not show up.