186 réponses à ce sujet

[Geraldine]

Sounds to me that they are giving you the round around SapereAude1490, guess I will get a similar reply. Perhaps they know that the first issues of the FX CPUs are faulty and don't want to admit it?

Or (more likely) they don't know why this happens.

[SapereAude1490]

They probably don't.

After all, the people in customer care sending and receiving mails aren't computer engineers. It's not their fault. The problem is that these complaints don't even reach the engineers in the first place.

I'll check computer geek forums. If can find someone to at least diagnose the problem, to just tell us why it's happening, we just might be able to mod the game to avoid the issue altogether. Off to Google it is...

[spectre s59]

i have the same problema

AMD FX4100 3.6GHZ

8 GB RAM

AMD RADEON HD 6700

[CalmFlames]

Why wont they just hear our plea and make a patch especially for amd users...i have the same problem and this just ruins the game - i bought it via Gamestop Impulse - and its updated and everything - i uninstalled and reinstalled, i deleted local shader caches. I did everything yet nothing works - MAKE A NEW PATCH!

[Gorath Alpha]

Never happen. It's three years old now, and it's not the game's fault that AMD was running so late with Bulldozer and took shortcuts testing it.

[CalmFlames]

great...well good thing i got it on sale - but really does ruin the game...so theres nothing ANYONE can do?

[NYC_got_Jacked]

I have tried contacting EA tech support said they would pass it along to developer team.... i do not have any hopes

[CalmFlames]

Its amazing how these people cant test it on every processor before releasing it....it seems that every time they release a game, it is still in its infantile stage...thats pathetic; it truly is.

[Fredvdp]

CalmFlames wrote...

Its amazing how these people cant test it on every processor before releasing it.

There's a whole lot of them.

[Gorath Alpha]

Gorath Alpha wrote...

Never happen. It's three years old now, and it's not the game's fault that AMD was running so late with Bulldozer and took shortcuts while testing it (AMD did).

Don't forget that it runs fine with Phenom, and the other AMD processors as old as the game is.  Only this year's brand new Bulldozer is guilty of this particular hardware problem. 

[CalmFlames]

Processor: AMD FX™-4100 Quad-Core Processor (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
DirectX Version: DirectX 11
Card name: NVIDIA GeForce GT 520
Manufacturer: NVIDIA
Chip type: GeForce GT 520
DAC type: Integrated RAMDA
Display Memory: 4050 MB
Dedicated Memory: 978 MB
well these are my specs....when i bought my computer, i shouldve gotten a Radeon HD 6550, but they screwed me out of it....
anyways thats my specs and everything runs fine and all...no lag or anything, but that glitch is the only problem i have with it.

[Geraldine]

Gorath Alpha wrote...

Never happen. It's three years old now, and it's not the game's fault that AMD was running so late with Bulldozer and took shortcuts while testing it (AMD did).

Don't forget that it runs fine with Phenom, and the other AMD processors as old as the game is.  Only this year's brand new Bulldozer is guilty of this particular hardware problem. 

I am with Gorath Alpha on this one. EA cant be held responsible for a
CPU that came out after ME1. Sure, as a Bulldozer owner, I would LOVE EA to issue a patch, but
consider this, even if (and I mean if) they did, the underlying cause
of the problem would remain. At best, EA might be able to create a
workaround to bring ME1 back up to full functionality, but the only way
to prevent this problem occurring again with something else, is for AMD
to investigate it and provide directives to the mobo (and possibly graphics card) manufactures in
updating their Bios and drivers.

Basically, its AMD's fault

My advice to you all is to do what SapereAude1490 and me did, send in details of the problem to here

http://emailcustomercare.amd.com/

and leave a link back to this thread. There must be loads of ME fans out there with Bulldozers, show them we have a voice then perhaps something might get done.

[Melorian]

Geraldine wrote...

My advice to you all is to do what SapereAude1490 and me did, send in details of the problem to here

http://emailcustomercare.amd.com/

already tried that. currently, we are running through the "reinstall and update everything" step. and the response times are slow... so very, very, very sloooooow...

[Tisaku]

Has anyone tried using Texmod to replace the textures that are giving us all the grief? I would try myself, but my tex-fu is weak.

[NYC_got_Jacked]

My solution was to drop 400 dollars on a a decent laptop and play through the bad parts on that then switch back to my desktop

[ethorik]

same for me happened at peak 15 i as well have amd custom built computer with amd 8 core fx processor.

[erikowns]

Ive got this issue too, and before i get the "your cpu isnt 2.0ghz its incompatible" bs, i play ME3 with AA and everything at a constant 35 fps without skipping, lagging, etc.
Downloaded from Steam in December.
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
BIOS: Phoenix BIOS SC-T v2.1
Processor: AMD E-450 APU with Radeon™ HD Graphics (2 CPUs), ~1.6GHz
Memory: 4096MB RAM
Card name: AMD Radeon HD 6320 Graphics

And EA themselves said that my computer is more then capable of running it, yet offered no help on the topic :/ I really wanna play through ME1 again but i cant stand these important levels being all... bad

[Just-Me]

Most modern low-power systems, such as Netbooks, and NetTops, and Notebooks, Laptops, have Turbo CPUs that will shift to a higher gear when on external power and run into a need to go faster. Typical low-power systems also have low-power graphics, which is a more likely vector for problems.

The "Trinity" series of recently released Fusion APUs share with the Bulldozer Cores the odd firmware causing this symptom. Complain to AMD.

[Cheran]

Same Problem here Amd-FX 6200, as soon as I enter Peak 15 Everything turns to black blobs, haven't gotten to Ilos yet as I have just started playing through again after getting ME3 and I want to play through the entire series.

[Obadiah]

Same problem. Happens soon after I exit the Mako and am about to enter Peak 15.

OS: Windows 7 64 bit
Motherboard: ASUS M5A97 (latest BIOS)
Processor: FX-4100 3.6 GHz
Graphics: Gigabyte HD7700 (I believe it is manufacturer Overclocked) (latest BIOS)
RAM: 8GB

I'm using the Catalyst 12.4 (8.96 graphic) drivers listed on Gigabyte's website because the latest AMD drivers were causing my system to be unstable.

Modifié par Obadiah, 12 août 2012 - 03:24 .

[Aries51767]

Ok people i found a fix that works for me mabe it will work for you. I had a old copy of  Mass Effect Pinnacle Station dlc and loaded it over what i got from Origin and ran Mass Effect 1 and  the black pixels where gone ..

Hope it work`s for you guys.




Windows 7 64
Asus M5A99X EVO
Processor: AMD FX™-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
His HD6790 1GB
Memory: 8192MB RAM
DirectX Version: DirectX 11

Modifié par Aries51767, 20 août 2012 - 04:23 .

[Aries51767]

Modifié par Aries51767, 19 août 2012 - 08:08 .

[skithemp]

well not all of us have a old copy. has anyone tried it without pinnacle?

[Aries51767]

Google it. You will find it .

[SapereAude1490]

Could you give us more info? Please.