13 réponses à ce sujet

[Tsuyiin]

I ordered some lithos a few days ago but they have yet to ship, what's the usual time?

[DukeOfNukes]

It seems to be pretty random. Last friday I ordered from each of the 3 stores...so we'll see if they even ship out on the same day. I honestly don't think there's any real order to it.

[Tsuyiin]

Still hasn't shipped. I'm finding this a little ridiculous. Especially considering they felt the need to charge me -immediately- for an item that takes like a week to actually mail apparently.

Modifié par Tsuyiin, 06 mai 2011 - 08:33 .

[Marksman_iza]

They are really busy getting out all the Mass Effect figures people ordered like a year ago. I ordered two Lithograph packs last Friday and they still aren't shipped cause of all the backup I imagine. Usually shipping is pretty quick, or at least every time I have ordered it has been very quick. This is the one time it has taken more than a day or two.

[NamiraWilhelm]

Thats strange ive had next day shipping with mine usually. In fact i nabbed some of those figures last night and they shipped this morning, they usually are very quick about it

[Tsuyiin]

NamiraWilhelm wrote...

Thats strange ive had next day shipping with mine usually. In fact i nabbed some of those figures last night and they shipped this morning, they usually are very quick about it

Mine is still "pending fulfillment"  >

[Tsuyiin]

Still pending. This is freaking ridiculous. Don't charge someone for something you aren't shipping that day or the next day.

[shimoyake]

Could one of the more experienced forum members please recommend who is appropriate to PM regarding a more detailed status update about an order? I'm rather new and not entirely sure who is best for this sort of thing...

I would think that kindly asking who can help solve a problem (or possible problem, whichever the case may be) is better than just angrily complaining. There could be any number of issues, such as incorrect information, wires getting crossed, orders getting lost, items selling out... You never know with this sort of thing. Stuff happens.

[Tocquevillain]

Why does it matter? You can always do a chargeback if the product doesn't show up. This is the internet, stuff takes time to prepare and ship out. You're probably one of a hundred people wondering the same thing at any one time. If you want to be charged and have something immediately, visit the the store.

[Tsuyiin]

Tocquevillain wrote...

Why does it matter? You can always do a chargeback if the product doesn't show up. This is the internet, stuff takes time to prepare and ship out. You're probably one of a hundred people wondering the same thing at any one time. If you want to be charged and have something immediately, visit the the store.

Visit the store might be accurate if there was such a thing a brick and mortar bioware store, but there isn't.

[DukeOfNukes]

Honestly, it's kind of annoying that it can take over a week for an item to ship out. It took mine a week, ordered from 3 stores back to back, they were all shipped out at about the same time. Shipped out a week to the day after the order, got them the next day because UPS was to lazy to deliver them and handed them off to USPS.

[Tsuyiin]

This is hilarious. Finally 3 days ago I get an email saying my order has been shipped. For the last 3 days I check the tracking number and all it says is order not found.

Today, I check once more and it just NOW says "Electronic Shipping Info Received" which means not only did they not give the order to the post office till today, but they basically lied days ago when they said they shipped it. I even called the post office and they said they didn't have it then.

So let me get this right, It's taken nearly 9 or so days JUST to ship an order out? That's not ridiculous at all.

Modifié par Tsuyiin, 12 mai 2011 - 07:37 .

[Tocquevillain]

Tsuyiin wrote...

Tocquevillain wrote...

Why does it matter? You can always do a chargeback if the product doesn't show up. This is the internet, stuff takes time to prepare and ship out. You're probably one of a hundred people wondering the same thing at any one time. If you want to be charged and have something immediately, visit the the store.

Visit the store might be accurate if there was such a thing a brick and mortar bioware store, but there isn't.

Here's what I'm saying: "duh, things don't happen straightaway when you order on the internet."

Here's what you're saying "There's no way to get things immediately from the Bioware store cause there's no store, guess I'm just complaining for no reason because I know for a fact that things don't happen straightaway when I order on the internet."


And Tsuyiin, the mail system probably just did not update. Again, another system that doesn't update immediately. I know you guys all like to thing the internet makes things happen fast all the time, but it's simply not the case, systems need to update.

Modifié par Tocquevillain, 13 mai 2011 - 01:37 .

[MSparkyPants]

Tsuyiin wrote...

This is hilarious. Finally 3 days ago I get an email saying my order has been shipped. For the last 3 days I check the tracking number and all it says is order not found.

Today, I check once more and it just NOW says "Electronic Shipping Info Received" which means not only did they not give the order to the post office till today, but they basically lied days ago when they said they shipped it. I even called the post office and they said they didn't have it then.

Not necessarily.

I ordered a shirt a day after ordering my lithos and ran into the "Order Not Found" problem. The litho order number was marked as Shipping Info Received and was only updated from that a few hours before they actually arrived at my house. The shirt turned up the next day.

Definitely not Treehouse's fault, USPS failed.