6 réponses à ce sujet

[Elliahdw]

 alors voilà, j'ai acheter tout à l'heure le jeux Dragon Age 2 et au moment d'installer tout est bon, " réunir les informations " et là... c'est le drame... "DA II installer à quitté de manière imprévue" ... je ne peux pas l'installé.
donc bon, j'achète un jeux qui ne veux pas s'installer... help avant que je le tue cet ordinateur > <

ps: j'ai un mac OS X 3.06 Ghz  intel core 2 duo   
4 Go 1067 Mhz DDR3 
donc normalement ma contiguë est bonne...

Modifié par Elliahdw, 10 mai 2011 - 09:35 .

[Archon360]

Bonjour Elliahdw.

Est-ce que tu pourrais être plus précis sur le moment où ce message " réunir les informations " apparait stp ?

[Elliahdw]

 bah y dis qu'il rassemble les fichiers pour l'installation. sauf qu'au lieu que ça ne prenne que 15 seconde, il plante dessus.

[ver5gtorix]

bonjour, j'ai le même pb. et pour être précis voici le message en entier.
et ma config.
ERREUR
Process: tgInstall [503]
Path: /Dragon Age II Install.app/Contents/MacOS/tgInstall
Identifier: com.transgaming.tginstall-dragonage2
Version: ??? (1.0)
Code Type: X86 (Native)
Parent Process: launchd [89]

Date/Time: 2011-10-02 20:32:07.952 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 47247 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 2767 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 1DD42EB4-5A39-4392-8B7A-B2D7C45E6BDE

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 2

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90dbeafa mach_msg_trap + 10
1 libSystem.B.dylib 0x90dbf267 mach_msg + 68
2 com.apple.CoreFoundation 0x927f930f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x927f83f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x927f8221 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x983ade04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x983adbb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x983ada3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x956fb595 _DPSNextEvent + 847
9 com.apple.AppKit 0x956fadd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x956bd1f3 -[NSApplication run] + 821
11 com.apple.AppKit 0x956b5289 NSApplicationMain + 574
12 ...gaming.tginstall-dragonage2 0x000022c6 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90de5382 kevent + 10
1 libSystem.B.dylib 0x90de5a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90de4f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90de4cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x90de4781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x90de45c6 start_wqthread + 30

Thread 2 Crashed:
0 com.apple.CoreFoundation 0x927e7589 _CFAutoreleasePoolPush + 297
1 com.apple.Foundation 0x91499225 +[NSRunLoop(NSRunLoop) currentRunLoop] + 24
2 ...gaming.tginstall-dragonage2 0x00026224 -[AuthorizationControl DispatcherCommand:list:ASync:owner:] + 1098
3 ...gaming.tginstall-dragonage2 0x000036e2 -[Files DispatcherCommand:list:ASync:] + 217
4 ...gaming.tginstall-dragonage2 0x0002942a +[Scanner getFiles:Language:AltLanguage:Owner:FileData:] + 4815
5 ...gaming.tginstall-dragonage2 0x0001e770 -[install_plugin workerCode] + 1371
6 com.apple.Foundation 0x91492564 -[NSThread main] + 45
7 com.apple.Foundation 0x91492514 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x90dec259 _pthread_start + 345
9 libSystem.B.dylib 0x90dec0de thread_start + 34

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x927e746e ecx: 0x90dc4e82 edx: 0xa008750c
edi: 0xa0325e60 esi: 0x00000000 ebp: 0xb018db78 esp: 0xb018db40
ss: 0x00000023 efl: 0x00000246 eip: 0x927e7589 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00337000

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0x970dc000 - 0x970e9ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x970ea000 - 0x970eeff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x970fe000 - 0x97101ff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x97102000 - 0x97203fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x982cb000 - 0x98373ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x98379000 - 0x9869dfef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x9870e000 - 0x9870fff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98710000 - 0x98728ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x98b4b000 - 0x98bcbfeb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x98bcc000 - 0x98bfdff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x98d43000 - 0x98deffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98e74000 - 0x98e7fff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98fee000 - 0x9911cfe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9911d000 - 0x99126ff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <AAE0185D-4A47-1833-27A3-03FDF734A3BA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9912f000 - 0x99162fff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x99163000 - 0x991a9ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x993d5000 - 0x993f6fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x99436000 - 0x994a0fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x994b7000 - 0x994eaff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x994f3000 - 0x995f5fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x9979d000 - 0x9984bff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9984c000 - 0x99887feb libFontRegistry.dylib ??? (???) <AD45365E-A3EA-62B8-A288-1E13DBA22B1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99fa9000 - 0x9a062fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x9a0e6000 - 0x9a0f2ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x9a0f3000 - 0x9a101ff7 com.apple.opengl 1.6.13 (1.6.13) <025A905D-C1A3-B24A-1585-37C328D77148> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9a102000 - 0x9a128ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9a1d3000 - 0x9a280fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x9a281000 - 0x9a697ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Impossible de rassembler les informations de la configuration du système.

CONFIG
Processeur 2.5 ghz intel Core i5
Mémoire 4Go.
Version du système : Mac OS X 10.6.8 (10K549)
AMD Radeon HD 6750M

Merci de votre aide.

[ver5gtorix]

oulllla le support ici faut pas être pressé... bon peut importe on me reprendra plus a acheter un jeux AE dorénavant ! J'ai pas 12 ans, par contre j'ai des enfants et je me ferais une joie de leur dire tout le bien que je pense d'eux et comme c'est moi qui finance leurs jeux.... tout est dit !

[Seliverst]

@ver5gtorix : En fait sur ce forum il n'y a aucun employé EA ou Bioware, on n'est qu'une petite communauté de fans. Les problèmes technique sont loin d'être notre domaine d'expertise, et on ne peut malheureusement pas toujours apporter de réponse. Ce n'est pas qu'on n'a pas vu ton post, c'est juste qu'on ne sait pas quoi dire d'utile pour t'aider... Tu devrais peut-être essayer de contacter EA directement ?

Mais sinon oui je t'approuve, il est primordial de convertir un maximum de jeunes à l'EAhatéisme.

Modifié par Haiiro, 05 octobre 2011 - 07:26 .

[Tziwen]

Si vous permettez, je vais laisser mon mari essayer de régler ça pour toi.

Ok, d'après ce que je viens de lire... C'est bordélique ce machin mais j'aurai quelques questions qui m'aideraient à y voir clair: Tu es sur mac,. As tu téléchargé Boot camp? Boot camp est un outil permettant à ton OS mac de lancer avec succès beaucoup de fonctionnalités propres à windows 7 et d'installer et de jouer ) bien des jeux qui bug sous mac.

Ton OS x10.6.8 peut -être source de problème car la version mac compatible avec DA2 est la 10.6.6. Cela peut aussi être source de soucis.

De plus, si tu as acheté ton mac il y a moins d'un an, il y a un anti-virus intégré de façon obligatoire. Pense à le désactiver.

Pour finir, penses bien à te logger via une session admin lorsque tu installes DA2 sinon tu auras ce genre d’erreur. En fait une erreur 503 est souvent associées à une incapacité à joindre le serveur/ l'hardware sollicité. Si tout ceci ne marche pas alors, joint EA directement car je ne pourrais rien pour toi.

Je fini par: Ese es la vida. Parfois mac est capricieux.