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Questions about Return to Ostagar? *SPOILERS*


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#3176
darkshadow136

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Kylie Nightbreeze wrote...

Boys boys just wait for it I am a big fan of realy good game with great story lines, and those kind of games are not made in a day, so sit back relax an have patients.


I think they are more mad on the priciple of the matter not that it's not out yet. They promised a release time, and not only did they not deliver on it but they failed to update weekly on any delay nor did they update the homepage in the addons area to say it was not going to make the holiday release period.

#3177
PendleSoft

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TastyLaksa wrote...

PendleSoft wrote...

This thread reminds me of a long tedious road trip... "Are we there yet?"


Hehe maybe Bioware will suddenly turn the car around cause of all the whinning?

 *Passes round the Barley Sugar sticks" That should keep 'em quiet for a bit.Image IPB

#3178
Broken1477

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Torias wrote...



it'll be out when it is out...

agonising over when it'll be out wont make any difference...

relax and enjoy your free time with other diversions until then :-)




Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!



I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.



I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.



This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.



Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.

#3179
Galahad56

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darkshadow136 wrote...

Kylie Nightbreeze wrote...

Boys boys just wait for it I am a big fan of realy good game with great story lines, and those kind of games are not made in a day, so sit back relax an have patients.


I think they are more mad on the priciple of the matter not that it's not out yet. They promised a release time, and not only did they not deliver on it but they failed to update weekly on any delay nor did they update the homepage in the addons area to say it was not going to make the holiday release period.



I am 20% mad because of this, but 80% mad because of the total lack of communication.

Modifié par Galahad56, 26 décembre 2009 - 12:24 .


#3180
Lucy Glitter

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KardRhunner wrote...

Lucy_Glitter wrote...

Can't you guys just calm down a bit and be patient? Jesus Christ! It's like listening to a bunch of hungry baby vultures!


Not to take this short discussion on to a tangent or anything, but just a general poll to the other readers:

How many of you have actually heard a bunch of hungry baby vultures?

Just out of curiosity, because I'm having as much difficulty picturing this metaphor as I am in seeing myself play RtO before my holiday break is over and my slavedrivers employers have me safely back in my cage cubicle.


I see you went with the smartass approach. You obviously haven't heard a baby bird before, which is pretty uncommon. I think my simile does the trick.

Galahad56 wrote...

Tell us when you have played the game through. We want to continue this awesome game thats why we are so persistant. 


I have. Three times.

Modifié par Lucy_Glitter, 26 décembre 2009 - 12:30 .


#3181
Galahad56

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Broken1477 wrote...

Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!

I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.

I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.

This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.

Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.


Perfect

Another paragraph on Bioware's lack of communication on this thread and i would rest my case.




#3182
Silensfurtim

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Broken1477 wrote...

Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!

I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.

I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.

This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.

Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.


yeah baby thats what im talking about!

#3183
Thatdude88

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Broken1477 wrote...


Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!

I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.

I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.

This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.

Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.


amen

#3184
Galahad56

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Lucy_Glitter wrote...

Galahad56 wrote...

Tell us when you have played the game through. We want to continue this awesome game thats why we are so persistant. 


I have. Three times.


Sigh, o well. I guess that i just dont expect Bioware to go mute when things dont go according to plan. They should keep in contact with us during the good times and the bad.

#3185
TastyLaksa

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Galahad56 wrote...

Broken1477 wrote...

Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!

I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.

I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.

This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.

Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.


Perfect

Another paragraph on Bioware's lack of communication on this thread and i would rest my case.



The best part about the missing of the deadline is that no fan actually was demanding a DLC at this time it was Bioware who decided they wanted to release it this holiday season. They could easily have waited for the certification to be approved and then announce it 1 week before they release. Not 1 month with no release date in sight.

#3186
TastyLaksa

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I think many a page back some guy was saying we can compare this "deadline" with a deadline you have at work. Something about how we are not the bosses and bioware is not our employee. How wrong is that isn't it? Customers are the ultimate "employers" :)

#3187
YohkoOhno

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Well, as a reminder, here was Rob's exact words.



Hi everyone. Sorry for not popping in and providing another update sooner. Based on some of the feedback in this thread, we made the decision to revisit Return to Ostagar and make some small improvements, including the addition of a new Ostagar-specific achievement/trophy and a reduction in the price. This has required a patch/title update and some additional testing and certification. This has pushed our dates back and I can confirm that the PS3 version will not arrive until the New Year. For PC and X360, we're still working hard to get it out in time for Christmas but we're not out of the woods quite yet. We'll put out another press release once we're 100% confident of the dates.




Like he said, he's not going to post anything until he is 100% confident of the dates. So I don't see why people expect him to post an update if he has no clue. In fact, for a time Rob didn't post anything after the anti-DLC crowd comes in. I'd be a little wary myself of jumping into the waters when there are a few people like TastyLaska who keep spamming the thread and making it bigger than it should be.




#3188
Le_Mieux

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Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!


Lol...hahaha...hhahahahaha....bwahahahahaaha!

Oh..wait...you're serious?

4 out of 5 of those DLCs were the worst content to price ratio EVER.

Anchorage was maybe a 30 minute blowthrough...so were almost all of them.  The only one even remotely worth the 10$ pricetag was Point Lookout.

I think we should be grateful that Bioware is focusing on giving us quality DLC for a reasonable price.  The only reason they decided to postpone it was to answer some player concerns.

I think the only communication Bethesda had with the community was to tell them how much their mods sucked compared to their glorious DLC.

Now please, instead of acting like an entitled phallus-head, perhaps we should be thanking them for taking the time to meet the community?

Modifié par Le_Mieux, 26 décembre 2009 - 01:03 .


#3189
stardazzled

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YohkoOhno wrote...

Well, as a reminder, here was Rob's exact words.



Hi everyone. Sorry for not popping in and providing another update sooner. Based on some of the feedback in this thread, we made the decision to revisit Return to Ostagar and make some small improvements, including the addition of a new Ostagar-specific achievement/trophy and a reduction in the price. This has required a patch/title update and some additional testing and certification. This has pushed our dates back and I can confirm that the PS3 version will not arrive until the New Year. For PC and X360, we're still working hard to get it out in time for Christmas but we're not out of the woods quite yet. We'll put out another press release once we're 100% confident of the dates.


Like he said, he's not going to post anything until he is 100% confident of the dates. So I don't see why people expect him to post an update if he has no clue. In fact, for a time Rob didn't post anything after the anti-DLC crowd comes in. I'd be a little wary myself of jumping into the waters when there are a few people [...] who keep spamming the thread and making it bigger than it should be.


Thank you so much. You wrote exactly what has been on my mind for days.
*sign*

Modifié par stardazzled, 26 décembre 2009 - 01:07 .


#3190
TastyLaksa

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YohkoOhno wrote...

Well, as a reminder, here was Rob's exact words.

Hi everyone. Sorry for not popping in and providing another update sooner. Based on some of the feedback in this thread, we made the decision to revisit Return to Ostagar and make some small improvements, including the addition of a new Ostagar-specific achievement/trophy and a reduction in the price. This has required a patch/title update and some additional testing and certification. This has pushed our dates back and I can confirm that the PS3 version will not arrive until the New Year. For PC and X360, we're still working hard to get it out in time for Christmas but we're not out of the woods quite yet. We'll put out another press release once we're 100% confident of the dates.


Like he said, he's not going to post anything until he is 100% confident of the dates. So I don't see why people expect him to post an update if he has no clue. In fact, for a time Rob didn't post anything after the anti-DLC crowd comes in. I'd be a little wary myself of jumping into the waters when there are a few people like TastyLaska who keep spamming the thread and making it bigger than it should be.


There are a lot of people who share my sentiments I am sure. I am not the only one posting. If you don't want to give updates till 100% sure then dont lock yourself in announcing the DLC when you are not 100% sure. It's just another excuse you are giving them for not posting anything. We shouldn't THANK them for keeping up with the community. It's their job isn't it?

Modifié par TastyLaksa, 26 décembre 2009 - 01:16 .


#3191
blademaster7

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I don't really care about RtO but this whole delay issue has gotten me worried. :(



There are plenty of people out there(incuding me) that are waiting for a continuation of the story(either DLC or DAO2). If the production is so slow then we'll probaly have to wait a loooong time.

#3192
Galahad56

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YohkoOhno wrote...
Well, as a reminder, here was Rob's exact words.
Hi everyone. Sorry for not popping in and providing another update sooner. Based on some of the feedback in this thread, we made the decision to revisit Return to Ostagar and make some small improvements, including the addition of a new Ostagar-specific achievement/trophy and a reduction in the price. This has required a patch/title update and some additional testing and certification. This has pushed our dates back and I can confirm that the PS3 version will not arrive until the New Year. For PC and X360, we're still working hard to get it out in time for Christmas but we're not out of the woods quite yet. We'll put out another press release once we're 100% confident of the dates.

Like he said, he's not going to post anything until he is 100% confident of the dates. So I don't see why people expect him to post an update if he has no clue. In fact, for a time Rob didn't post anything after the anti-DLC crowd comes in. I'd be a little wary myself of jumping into the waters when there are a few people like TastyLaska who keep spamming the thread and making it bigger than it should be.

Nope. The fact of the matter is that regardless of what has happened during the RTO DLC development, whatever the ups or downs are/have been, we should be informed at least once a week like Bioware said would happen on this thread they created

Broken1477, TastyLaksa, Silensfurtim, Thatdude88, myself and others simply believe in more traditional ideals when it comes to business to customer relations and in maintaining open communication, especially when the product here is distributed electronically and where letting customers know what is up is as easy as a 10 second post. As for the "anti-DLC crowd" TastyLaska is supposed to herald from... well im sure you can discern between his opinion on the product that will be and his views in terms of Bioware's present relationship with its fanbase.

Modifié par Galahad56, 26 décembre 2009 - 01:19 .


#3193
Le_Mieux

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TastyLaksa wrote...
There are a lot of people who share my sentiments I am sure. I am not the only one posting. If you don't want to give updates till 100% sure then dont lock yourself in announcing the DLC when you are not 100% sure. It's just another excuse you are giving them for not posting anything. We shouldn't THANK them for keeping up with the community. It's their job isn't it?


I think the only people sharing your concerns are entitled children with entirely too much free time.

Why should he post?  He made it abundantly clear that he would not until he had something solid to report.  That aside, give me a reason why he should even give an update that he doesn't know.  Considering the hostility and vitrol that this thread is eminating.  Would you?  I know I wouldn't, it just wouldn't make sense to.

Yes we should be grateful that they meet the community's concerns because most companies, ones you laud even, do not.

#3194
YohkoOhno

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I posted about TastyLaksa because he spent a lot of time over the past few holiday days to make several posts, sometimes just repeating the phrase "This Holiday Season". I think people need to be spending more time actually enjoying Christmas than posting here. At some point, all people do is just repeat the same things over and over...

When did Bioware say they were going to do a weekly update of this thread. (And who's to say that includes the week of Christmas). Here was what Rob had to say in his post before informing us of the delay.

Well, thanks for reading and for being so patient with me, everyone. This thread's getting a little long in the tooth and newcomers are no longer reading it from the start, so I think this will be my final post here. Tomorrow, I'll be back at work on some other upcoming content but I'll see if I can poke in on the forums every now and then to help out.

He did say he wouldn't post that often.  He did say that the release was very likely to be delayed, and he did say that he wouldn't post until he has an exact release date.  I don't see the problem.

Modifié par YohkoOhno, 26 décembre 2009 - 01:30 .


#3195
Sledge454

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I would think that like any corporation they would have an internal policy that certain criteria must be met before publishing any concrete dates in a press release or forum post so as to avoid 120 page threads of which the majority of posts are OMGWHEREISTEHDLCYUOARETEHLATEXORS!!11oneone.  :P

Modifié par Sledge454, 26 décembre 2009 - 01:30 .


#3196
Shadowulph

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TastyLaksa wrote...

Galahad56 wrote...

Broken1477 wrote...

Perhaps BioWare should sell the Dragon Age franchise to Bethesda Game Studios. It seems that they have no issue in getting DLCs completed, approved, uploaded, and available for purchase. Fallout 3 had 5, count 'em, 5 DLCs in their player's hands without unmet deadlines, disgruntled players, and sub-standard content. If Ostagar is indeed something a noob can play through in an hour, it is hardly worth the time, money and effort. I have seen some promising user created mods that appear to offer more than BioWare's retail DLC!

I truly hope that the folks at BioWare realize that this is bad business. If you can't deliver what you claim, then don't claim it. I have been in upper management with my company for 11 years. In my experience, there are a thousand excuses why a task can't be completed, but there are only two reasons why a task can't be completed: lack effort, or lack of knowledge. I read on of the moderators whine about how their delays were a result of "last minute" changes to the product. I work under deadlines every day. My boss changes things up on me from time to time, and I still have to meet the deadline, or I have to have unpleasant conversations with angry Vice Presidents as to why I am incompetent. If I have extra demands put on me, I work late, I work all night, I do what it takes to get the job done. Perhaps the folks at BioWare lack the sense of accountability and responsibility to both their company and their customers to "go the extra mile." Given the current state of the economy, companies are scratching to stay afloat. I guess BioWare's margins are simply doing so well that they don't need to worry about pesky customers and those hard earned dollars that they spend. Perhaps they have forgotten that they work in an industry that is a non-essential, luxury business.

I had to explain to my 12 year old son yesterday (Christmas) morning that the "Helion Shield" from Zelda that I purchased for him to complete his Legend Of Zelda collection will not likely be here until next week. He didn't seem to understand that some lazy moron in Florida "didn't get around to shipping it" in the 2 day time frame promised. Kids don't seem to consider the promise of something coming as something of value. Sure he was excited to hear that it was coming, but without product in hand, it means nothing. I have to say that, sadly, I know exactly how he feels.

This is becoming a joke, either deliver on your promises, or don't make promises at all. By not delivering this product on time, you will have accomplished one of two things with your players: either they will stop caring about your DLC, or they will have much higher expectations, longer game play, new NPCs, new item sets, new side quests, new party members, etc. My bet is your aren't going to live up to your customer's expectations. Just a hunch, though. Get your act together, BioWare, or sell. You finally have a successful game since God knows when, and you are blowing it.

Thank God you have LucasArts breathing down your necks over your SW: KOTOR MMORPG coming soon. I fear that "Emperor Lucas" will be far less forgiving than we are.


Perfect

Another paragraph on Bioware's lack of communication on this thread and i would rest my case.



The best part about the missing of the deadline is that no fan actually was demanding a DLC at this time it was Bioware who decided they wanted to release it this holiday season. They could easily have waited for the certification to be approved and then announce it 1 week before they release. Not 1 month with no release date in sight.





Totally Agree, it is not the waiting that bothers me. It is the fact that they haven't updated in over 2 weeks! it could be set to come out in March for all I care, I just want some type of response. Even if it is to say "Hey we scrubbed RTO till later in the year! So sorry!" But this will not happen and then I'll be in beta for STO and not even want this anymore. They are going to push people away with this type of noncommunication. And probably already have!:(

#3197
Silensfurtim

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how hard is it to post just a simple one liner?



"sorry guys, dlc is not yet done. check back later."



"hello guys. merry christmas and a happy new year."



"dlc is out of our hands now. check back later."



"hello guys, we're still here!"



"hello. we still dont know the release date."





how hard is that?

#3198
Galahad56

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Hmm, seems like its female avatars vs male avatars.

Anyway lets not get hostile people you seem to be going off on a tangent here. As Broken1477 said it should be the policy of any company to give a dam about putting the customer's needs fist whether that be to deliver a christmas present so you can give it to your son on Christmas Day or to take a few seconds to update a thread that has been crying out for just a peek from a dev, no matter what the news. If Rob stick's to the statement he made in his post about not replying to this thread until he was "100% sure" of the release date then theoretically he may never reply.

The point is i am sure he is a decent guy (Rob) and that something has come up but if he could i am sure he would break his "promise" and give this ever growing thread of customers a heads up- whatever that may entail. It is called good business and yes its a dying practice nfortunately .

Modifié par Galahad56, 26 décembre 2009 - 01:45 .


#3199
GodWood

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.......Yay, new DLC !

#3200
TastyLaksa

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GodWood wrote...

.......Yay, new DLC !


This Holiday Season