My Dragon Age Origins Deluxe CD has a crack from the center, probably from too much playing but hey... its dragon age.I also noticed that the crack keeps on getting bigger and it scares me that there might be a day that I'll be unable to play DAO because of it.
Is there some way to get a new CD without buying a new one or who do I talk to in order to fix this problem?
Cracked Dragon Age Disc
Débuté par
Presbydos
, mai 21 2011 10:41
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#2
Posté 21 mai 2011 - 10:52
Presbydos
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Is it even possible to have the original CD replaced? Is there any way of saving the hardware so I don't have to buy another?
#3
Posté 21 mai 2011 - 12:29
Thandal N'Lyman
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Yes, Presbydos. You can get a replacement disc for a shipping fee, (I think it's US$5) or maybe even better, (depending on your connection speed and if you feel you have to have a physical copy) a replacement digital download of "Dragon Age" (so you don't even need a disc) by contacting EA Customer Service and explaining the situation about your damaged one.Presbydos wrote...
Is it even possible to have the original CD replaced? Is there any way of saving the hardware so I don't have to buy another?
You'll need to use your EA/BioWare account to log-on to the help system (same one you used to authorize your DLC) and the 20-character activation code from your original copy.
Here's the link: customersupport.ea.com/loginapp/cp/login-dragonage.do
BTW: I have found it worthwhile to use the "Live Chat" process. I've gotten good results every time that way. But it does take some trying to get the link to appear. You have to give answers to a bunch of different questions then their system has to figure out that it doesn't have the answers already stored. (Kinda' like some voicemail systems...)
Good Luck!
Modifié par Thandal NLyman, 21 mai 2011 - 12:33 .
#5
Posté 24 mai 2011 - 06:56
Rob Bartel
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- BioWare Employees
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- 444 messages
For the digital version, you don't even need to go through EA support - registering your CD-key should entitle you to a self-serve digital copy of the game via the EA Download Manager.
#6
Posté 25 mai 2011 - 04:26
Thandal N'Lyman
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Wow! That's great to know, Rob. Thx!Rob Bartel wrote...
For the digital version, you don't even need to go through EA support - registering your CD-key should entitle you to a self-serve digital copy of the game via the EA Download Manager.
Modifié par Thandal NLyman, 16 juin 2011 - 03:16 .
