7 réponses à ce sujet

[Amondra]

 I have the game on both my laptop and my Desktop.  But when the game tries to connect to my account here on the Desktop it keeps telling me the servers are down.

No I do not have the game running on my latop when I try this, so I don't get it. Why can't I play on my profile on the Desktop, but can on my Laptop?

Edit the Desktop is running on Windows 7 if it matters, and I bought it through the EA store, and it is a digital download.

Modifié par Amondra, 21 mai 2011 - 07:38 .

[Hoest]

I'm kind of in the same boat. Ever since release it tells me the servers are down.

[Amondra]

Hoest wrote...

I'm kind of in the same boat. Ever since release it tells me the servers are down.

Tried getting help from EA and I got the run around, from reseting IP adress to connecting it right into the modem and notthing.  And my Laptop has no issues connecting to it at all.

[Gorath Alpha]

When you have no current question for the gamers who are here today, here in the DA2 Self-Help PC Tech forum, and your current comment doesn't amount to an attempt to help anyone else, your comment ends up being off topic here. The complaints department is the one you say gave you the run-around. Such as it is, that is the only official support.

Recheck the forum description.  It's a self-help forum on a gamer to gamer basis. In here, I wrote the guide to how to request help, so when you do want us to try to help, please follow that.  It applies to both ofyou as well as anyone else.  It's one of the stickies pinned on top, that starts out "Before anything else" (you'll notice it points out the need for separate problem reports, instead of any strings of "Me, too" additions which are meaningless).

Thank you.

Modifié par Gorath Alpha, 25 mai 2011 - 05:08 .

[Amondra]

Gorath Alpha wrote...

If you have no question for the gamers who are here today, here in the DA2 Self-Help PC Tech forum, and you are not attempting to help anyone else, your comment is off topic here. The complaints department is the one you say gave you the run-around. Such as it is, that is the only official support.

In here, I wrote the guide to how to request help, and it applies to you as well as anyone else.  It's one of the stickies pinned on top, that starts out "Before anything else".

I saw the sticky, not to sound rude( I am really just not computer smart) I don't see how my Desktop specs matter. It is far better then the laptop and the game connects to my account no problem, but it refuses on my desktop, and it says the servers are down NOT it can't connect, so it isn't making sense.

[Gorath Alpha]

Although the hardware is the aspect of PCs that is the among the more variable of possible conflicting vectors, that was not, and never should be, the stopping point. There was much more covered there than hardware.

One of the most important things to be reminded of from that particular post is that the forum archives are a tremendous resource, although the forum's own search is just a joke. Use Google or Yahoo, or whatever Microsoft has, "Bing", I think, and add

site:social.bioware.com  to the search string.

P. S.  This is a weekend, and the message traffic in this forum is way down.  Anyone who knows the answer to your problem would seem to be playing softball now, or getting ready for the beach, maybe working in their flower gardens, just not in the forums. 

Modifié par Gorath Alpha, 25 mai 2011 - 07:15 .

[Hoest]

Gorath Alpha wrote...

Although the hardware is the aspect of PCs that is the among the more variable of possible conflicting vectors, that was not, and never should be, the stopping point. There was much more covered there than hardware.

One of the most important things to be reminded of from that particular post is that the forum archives are a tremendous resource, although the forum's own search is just a joke. Use Google or Yahoo, or whatever Microsoft has, "Bing", I think, and add

site:social.bioware.com  to the search string.

P. S.  Since it has always been my policy to avoid dependencies such as those you are seeking to perpetuate, I do not play games that require anything like Steam or EA's apron strings.  I did not buy into Fallout NV because it requires Steam.  I have not bought any (Bioware/EA) DLC because you are not allowed to own it outright.  This is a weekend, and the message traffic in this forum is way down.  Anyone who knows the answer to your problem would seem to be playing softball now, or getting ready for the beach, maybe working in their flower gardens, just not in the forums. 

You criticize the OP in your previous post for being off topic (in the technical self-help forum?) and then move on to giving your, unrequested and definitely off topic, opinion on DLC and online game distribution systems instead of providing the tiniest bit of help for the OP's problem. Hypocrite much?

[Gorath Alpha]

Amondra wrote...

I saw the sticky, not to sound rude( I am really just not computer smart) I don't see how my Desktop specs matter. It is far better then the laptop and the game connects to my account no problem, but it refuses on my desktop, and it says the servers are down NOT it can't connect, so it isn't making sense.

There's more than hardware to talk about, although the interaction between hardware components and software is also important.  As I've said:

Although the hardware is the aspect of PCs that is the among the more variable of possible conflicting vectors, that was not, and never should be, the stopping point. There was much more covered there than hardware.

One of the most important things to be reminded of from that particular post is that the forum archives are a tremendous resource, although the forum's own search is just a joke. Use Google or Yahoo, or whatever Microsoft has, "Bing", I think, and add this

site:social.bioware.com  to the search string.

The guide to reporting includes an assortment of questions about how the problem manifests, and is needed because what we have in here are gamers making suggestions to other gamers, and TTBOMK, none of us are clairvoyant.