If anyone complaining about a problem doesn't choose to include data to use for diagnostics, answers just aren't possible. PCs are not *anything* at all like game console systems. OK, perhaps that really isn't new to you, but think how many new players a highly publicized game like this attracts. There is almost nothing that is truly "standard" between various branded PCs, making the game developers' jobs very difficult, and requiring that warning labels be attached to game boxes for those games that have serious requirements (which includes this one).
In case you have misunderstood how to evaluate your PC compared to that game box label (and you may believe you do understand, and actually end up having been mistaken), we have to start from that point. Please refer to an appropriate guide to problem reporting and fill it all in (the game's own configuration utility collects most of what you don't already know, ready for you to consult that list).
In the DA2 forum for PC Tech Self-Help discussions, the guide is the one that I wrote, pinned on top as a "Sticky" message, and it starts off with "Before Anything Else". If you are a very visually oriented person, my guide is 100% text, sorry about that. Both DAO and ME2 have problem reporting guides that have plenty of nicely included graphical images to help you, and the principles involved in making a report are pretty universal.
Although my name appears as the "author" for the problem reporting guide on the top of the ME-1 Tech Forum, it's actually Chris Priestley's guide from the first days of ME2, that I paraphrased and posted. Any of the four ought to interchange easily enough, making minor allowances for differences.
Read this First, how to report (DA2)
social.bioware.com/forum/1/topic/300/index/6423406
Raen Imrahl's "Read this First" sticky (DAO)
http://social.biowar...8/index/7280573
How to Report a Problem with Mass Effect 1
http://social.biowar...1/index/2012975
Pacifien's guide to ME-2 problem reporting
http://social.biowar...6/index/4795299
However you do it, please USE the forums' resources to full advantage. Start with a search using Google or Yahoo, with the site redirector added, to find what archives already exist covering your problem:
site:social.bioware.com
Take a look at the Stickies on top of the forum you want to write a question to; those are up there to help you.
Be aware that it is a SELF-HELP situation, game players asking for advice from other gamers. Official support is on EA's Help Site, not in here.
When you are writing up your situation, it is best to start your own personal post and not attempt a piggyback ride. PCs are just too different for any "Me, too" case to fit. If you are writing, and have consulted the archives, and have examined the Stickies, without satisfaction, please tell us so.
Every time I decide that I can leave off the reminder about spelling and paragraph breaks, someone will write one long run-on sentence, three pages long, filled with childish PM / TM mispellings, and prove me wrong, so here's the reminder:
Please use standard business quality spelling, punctuation, and paragraph breaks in your requests for help.
Thank you
Modifié par Gorath Alpha, 01 juin 2011 - 01:55 .
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