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Mass Effect 1: Windows 7, Crash on Startup


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#1
Celeania

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I just got myself a shiny new Toshiba Satellite laptop, after months upon months of using a crappy old box from 2004. The first thing I wanted to do was play Mass Effect again, because it'd been so long and now I could finally run it... in theory.

I installed Mass Effect through Steam, patched in Bring Down the Sky and patched to 1.02 after that. I can get the launcher up, and the image that appears as it's loading. But as the window starts to open, I get a Windows error saying that a problem has caused the program to stop working, and then the whole thing comes crashing down.

Can anyone help me?

My specs are as such and all drives are up to date. I don't know where to find precisely *which* drivers they are, but if one needs to know to help me, let me know and I'll do my best.

CPU
Intel® Core™ i3 CPU M 380 @ 2.53GHz


CPU Speed
2.53 GHz


System RAM
3.8 GB


Video Card
Intel® HD Graphics (Core i3)


Sound Card
Conexant CX20671 SmartAudio HD


Operating System
Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit

Modifié par Celeania, 04 juin 2011 - 08:32 .


#2
Gorath Alpha

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You cannot expect to run this game on a plain old Intel Chipset video chip, sorry. Newness has no meaning for games, whatsoever.

Minimum System Requirements for Mass Effect on the PC
(Corrected from dumb, Pie in the Sky lies to the real thing)

Operating System:
Windows XP or Vista

Processor:
2.4+GHZ Intel or 2.0+GHZ AMD

Memory:
1 Gigabyte Ram (XP)
2 Gigabyte Ram (Vista)

Video Card:
NVIDIA GeForce 6 series (6800GT or better: 210, 310, 520, 7100, 7200, 7300, 7400, 7500, 7600 GS, 8200, 8300, 8400 GS, 8500, 9100, 9200, & 9300 are below minimum system requirements)
ATI Radeon X1650 XT or better (X1300, X1300 Pro, *X1550*, HD 2400, HD 3100, HD 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4350, HD 4550, and (probably) HD 5450 are below minimum system requirements)

Hard Drive Space:
12 Gigabytes

Sound Card:
DirectX 9.0c compatible sound card and drivers
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#3
SSV Enterprise

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Also, you shouldn't have patched it to 1.02. Steam automatically installs the latest version of the game. That may have messed things up, so you may want to try uninstalling and redownloading the game (you may have to reinstall Bring Down The Sky after that, though)

But first, are you sure your graphics drivers are up to date? I would make sure by downloading Intel's official graphics drivers here: http://downloadcenter.intel.com/.

#4
DAw6

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I have this same exact issue, but my laptop specs are far above par.
CPU: AMD Phenom II N970 Quad-core processor 2.2ghz
RAM: 4 GB DDR3
Video card: Radeon HD 6650M
OS: Windows 7 Home Premium x64

#5
DAw6

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Okay I resolved it, I had to set it to compatibility mode for XP service pack 3, start it and then after that I could take it off of compatibility mode.

#6
SSV Enterprise

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If you didn't download it from Steam, then you should download and install the patch separately. It supposedly improves compatibility with Win7 and Vista.

#7
Gorath Alpha

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Celeania wrote...

I just got myself a shiny new Toshiba Satellite laptop, after months upon months of using a crappy old box from 2004. The first thing I wanted to do was play Mass Effect again, because it'd been so long and now I could finally run it... in theory.

Video Card
Intel® HD Graphics (Core i3)

Also, you shouldn't have patched it to 1.02. Steam automatically installs the latest version of the game. That may have messed things up, so you may want to try uninstalling and redownloading the game (you may have to reinstall Bring Down The Sky after that, though)

But first, are you sure your graphics drivers are up to date? I would make sure by downloading Intel's official graphics drivers here: http://downloadcenter.intel.com/.

IMO, it won't make enough difference to really matter, unless someone is prepared to accept a really poor showing. 

Just from the point of view of standard definitions, the use of the word "Card" there was a major misnomer.  An actual card is on its own separate circuit board, which is manufactured on a separate production line.  Only at the end, when there is both a separate mainboard. and a graphics card, each complete, are they joined together.  Onboard chipset video chips, including Intel's various parts that are being merged into recent CPUs as "Sandy Bridge" devices, were never intended to play games.  There is no card there.  None. 

AMD and nVIDIA also sell chipsets with onboard video included, and until the past year or so, Intel couldn't or wouldn't compete with those on performance or quality.  Now, they have a product that equals what the real 3D companies have been selling for maybe ten years.  But no one at this exact minute sells any onboard video made to play games with. 

AMD's plans for this past winter all went up in figurative smoke last fall, when neither Globabl nor TMSC was able to bring new Fabs online for 32 nm wafers.  They intended to have GPUs, APUs, and CPUs, in that order, on the thinner wafers for the HD 6n00 graphics generation, and the brand new "Fusion" chips that combined high quality graphics in multi-core CPUs were only possible because of the potential efficiencies of 32 nm production.  The Bulldozer CPUs are still hung up right now. 

For low-power devices, AMD had to be satisfied with beating Intel, while not trampling over them graphicswise, but they finally do have Netbooks, NetTops, and Notebooks all in the channel using modified APUs similar to what they planned originally.  (That was a slip on my part, edited off here.)  Gaming-capable APUs equivalent to Medium Quality graphics plus the multi-core CPUs for gaming laptops and desktops may have to wait while they see what they can do in the Tablet space (unless the 32 nm Fabs are going online now and I missed hearing about it).  . 

I misreported the intentions for their highest ranked Fusion APUs when I initially wrote my comment,  since the enthusiast level of graphics, while not a profitable product line, stands out as a flagship, needs to exist, and currently isn't suitable to attempt to include inside an APU. 

Modifié par Gorath Alpha, 07 juin 2011 - 02:15 .


#8
SSV Enterprise

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The game will still run slow as molasses on Intel graphics even with the latest drivers, but several times people have updated their drivers for stuff like a GMA 4500 HD or Intel HD Graphics (first-gen), and were able to at least "run" Mass Effect 1 & 2 whereas the game wouldn't even start before.

#9
Gorath Alpha

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There's a news report out of E3 that the 32 nm Fab may finally be online, so Bulldozer can finally be released, and the "high" (Mainline Graphics) end of their Fusion Line of APUs can be produced the way they were designed for last winter's failed new Fabs.

http://www.dailytech.com/

Look for the "Scorpious" reference.