655 réponses à ce sujet

[Sort-the-save-glitch]

was playing for 40 hours ish doing the landmeet or whatever and when i died it corrupted my saves!!!!!!!!!!!!!!!!!!!!!

[boomnslice]

Sora Kitano wrote...

Hopefully its being covered in the patch that the devs are pushing. Supposedly they are trying for Monday at the soonest.

where has a dev stated this? 

[boomnslice]

my respnse to Fernando Melo (his posts (where he mentions the patch/update for the consoles) in the "Overview of Dragon Age launch, and where we go from here" and "Is EA the reason for not having a patch?" topics.

why have achievement issues at the top of the list for the consles when there is one BIG problem with Game-Breaking issues?!?!?!? Wouldn't logic state that you tackle the biggest/worst problem, first? After all, what good does fixing the achievements issue do when you lose your save files and/or encounter another game-breaker such as the Ogre (not spawning) problem in Redcliff after the Landsmeet questline? Both of these problems should take precident, or do you disagree and believe all our time is being wasted on this game, unless we get those damn achievement issues fixed first?
Also, where is all the "support" from BioWare/EA.. each tells us to contact the other or to post on these forums... hello? we're not the qa or developers!! All we've been looking for (for a month, now) is to have somebody (EA/BioWare, I don't give a flying rats-ass which one of you as both have pissed off so many of us) reply to us .. and acknowledge the BIG problems... instead all we heard about was.."oh, sorry Jonny..here we'll fix your meaningless (in the grand scales of these issues) problem. thanks and have a nice day" Don't get me wrong, if the simple ones can be fixed easily, then, BAM.. fixed, thank you. However, my point is that we, the consumers who purchased your product and have encountered the Major GAME-BREAKING issues, have had no "support" or acknowledgement from either BW or EA!!!!!

And.... YES, I do realize that it takes time to complete an update for a game filled with bugs of varying degrees, HOWEVER, it takes but a moment to to simply post an acknowledgement to a problem and openly state that you are aware of it and are/will be working to correct it....It's bad business to completely ignore customers having major problems with your products!

Modifié par boomnslice, 08 décembre 2009 - 05:51 .

[Trevor the glib]

I just got hit with some corrupted data on my save files yesterday. It was my second playthrough of the game and I was being meticulous to do every quest and visit every location, so I'm not really looking forward to going through the 15 hours or so that I lost (last save was 15 hours back)...



I have to say that the idea that overloading a merchant is probably right; I figured that I would sell everything to Bodahn so that if I ever happened to want it again it would be available at camp. So, of course, his "junk" section was overflowing with stuff. I didn't abuse the Radcliffe crystal glitch, though the Stone Prisoner DLC was active.



I'm still internally debating whether to wait for this supposed patch and see if it salvages corrupted saves, or disable the DLC and start again. In either case, I'm not a happy camper.

[Zonker13]

Yet another person to add to the list. I didn't use the money glitch, but I am getting corrupted saves. The game is a complete waste of our money and time until EA fixes this problem. This is really depressing.



Maybe they should take all the money they are spending on advertising the d*** game and use it to fix it!

[Trevor the glib]

One thing to add that points to merchant overloading being the problem: all save games are 17 mb, regardless of how much you've done in the game. That strongly suggests to me that the save game file is heavily structured; that is, the first 200 kb stores character attributes, next 200kb stores codex entries received, etc etc. That model really doesn't work when your game save stores a practically infinite amount of data. How can you expect to make a data structure with a finite size that can store the positions and loot tables for any number of dead enemies, and the inventories of tons of different merchants? There are sort of ways to do it, but with the way they did the "junk" category and the fact that you can have multiple stacks of one item (e.g. 3 stacks of 99 trap triggers), the amount of data stored is just going to increase as the game goes on. Hence, the save game file should be increasing in size too, and yet they're 17mb from start to finish. Corruption is kind of inevitable with such a stupid way of saving progress.

It's not a technology limitation either, most 360 games have save files of varying sizes. So not cool.

Modifié par Trevor the glib, 08 décembre 2009 - 08:14 .

[ValinBlade]

I've been in communication directly with one of the programmers hopefully he will post here soon..

[Foxfire0105]

I had the corruption issue 3 weeks ago, as I posted earlier in the thread, and immediately send a support question to EA for some help. Well, 20 days later I finally got a response. Here's what the geniuses had to say.

Hi,

Thank you for contacting Electronic Arts.

I can really
understand the frustration you are enduring at the moment for not getting a
timely reply, but please know that we are receiving contacts in high volumes
which is not normal. Rest assured, we are striving our level best to get back to
you as soon as possible. Please accept my honest apologies for the
delay.

I'm sorry to hear you are experiencing difficulties, and apologize
for any inconvenience.

Sometimes certain configurations can conflict with
your game. Set any controller, sound, and video settings to their default
setting. This can be done deleting the game's settings information from the hard
drive. Try playing the game again.

This could also be an issue involving
corrupt game save files. You will need to remove game related save data by
following the below given steps.

1. Power on the Xbox without a game disc
inside to display the Xbox dashboard.
2. Select Memory and press A
3.
Select Hard Disc and press A
4. Scroll through the save games until you find
your specific game.
5. Press the A button while selecting a files to delete
them.
6. Confirm deletion when prompted.
7. Repeat until you no longer see
any of the game files left on the Xbox hard disc.
8. Restart system with game
inside. Try running your game again.

This issue can also be due to any
NON-OFFICIAL Peripherals connected to your console. Please unplug all
non-official peripherals connected to your console. The easiest way to ensure
this is to unplug any peripherals except for the official licensed controllers
that came with the system. This includes any memory cards or network adaptors.
When the console is starting up it will calibrate the controllers. Do not move
the thumb sticks or press any of the buttons until the EA logo
appears.

If you have any further questions or concerns, feel free to
reply to this email.


Thank you,

Damien
EA Online
Support

Clearly, this person didn't even read my question or subsequent follow up comments before responding. I made it very clear that this was a bug in the game and that a significant amount of people were having the same problem. But hey, I guess it really comes down to our third party periphrials doesn't it, not a bug in the game or a dev problem. So let's take the best course of action and delete all of our saved games and settings, yeah that makes sense. Because what better way to resolve an issue of hours and hours of gameplay than to delete all of those hours and just start again and hope it doesn't happen again. Good stuff EA, I'm so impressed.

Modifié par Foxfire0105, 09 décembre 2009 - 02:43 .

[TheQynn]

I have it now -- first time. I got the glitch right after installing Warden's Peak.

[Phluidik]

"...please know that we are receiving contacts in high volumes
which is not normal"

It is when you write buggy software that craps all over the end user experience.
Another victim here. I bought the DLC for wardens peak and for getting shale. Everything was fine, except I had been slowly bringing all shop inventory to warden's peak for quick evaluation of items against my entire party.
Apparently, placing too many items into the wardens peak party storage locker, broke the game save. I save often, but since I didn't know I was writing bad game save data, I lost 5 hours of game play as the last 5 saves were completely fubar.
Since I only lost 5 hours, I slowly retraced my steps, doing paranoid saves along the way, then reloading to verify the last save was good before moving along.
I can confirm that putting too many items into the storage locker, causes corruption.
Thanks, EA.

Modifié par Phluidik, 09 décembre 2009 - 04:53 .

[Phluidik]

Modifié par Phluidik, 09 décembre 2009 - 11:17 .

[Foxfire0105]

As you can read above, I finally got a response from EA even though it was useless. So, I wrote an email back to the customer support rep and explained in more detail the problems I (we) are having. Here is their response:

Hello,

Thank you for contacting Electronic Arts Customer
Support.

We are sorry for the inconvenience caused to you. Unfortunately
at customer support we can only help with issues with the game itself, we cannot
make changes or correct game bugs. You can however report this at the official
forums, so that the game developers can take a note of it and investigate this
further.

Official game forums can be found at the below given link:
-

http://social.bioware.com/

If there is anything else we
can help you with please let us know.

Sincerely,

Damien
EA
Customer Support - Dragon Age: Origins
help.dragonage.com

That pretty much sums it up people. We're on our own. EA supposedly can't do anything and BioWare isn't doing anything. Congrats to all on getting the shaft.

[gollum182]

I love EA automatic answer >.<""""

[BrandNewHer0]

Three thirty hour playthroughs all got eaten by my 360. Screw you for ignoring this, BioWare.

[sxdemon]

Oh...I just got the game, seems like I will play something else until a patch come.

[sxdemon]

I wasnt planning to play the game until a few days/weeks actually, but yeah, it was disapointing seeing that this game have the same problem that Far Cry 2 had. I cross my finger to see a patch before March, Ubisoft made the first patch 3 months after release and the game had game breaking bugs on day one.

[twofoxes]

having the same problem on ps3...

[sfam]

This is sort of ridiculous that EA won't even acknowledge the problem - truly shabby. I used to love Bioware - not so much now.



But just a slight push-back on the alleged reasons - I was well embedded in the Deep Roads , somewhere between Carrigan's Cross and Ortan Thaig. The ONLY merchant I encounted was the crazed Dwarf, Ruck. I only unloaded my stuff (about 30 pounds worth) one time with him. The corrupt saves happened not too far after that, OR not too much before that. Certainly it didn't happen due to a save in Orzamarr, as I had already done a day or two underground.



So in my case, I don't see the connection to overloading a specific merchant. I do have both DLCs, but not the Dragon Armor, as I was never able to get the code to work (nor did I really care too much to investigate).



There may still be a connection, but the bottom line is I haven't found a previous save that allows me to make new saves now. This issue should be the TOP of the stack requiring fixes, but at a minimum, the ****g company should do the straightforward thing and acknowledge that that's a problem and that they are investigating it - no reason not to at this point.

[sfam]

Here's my Amazon review - for those of you interested in making this issue more visible, please give me positive feedback on this review. So far the two that have commented on it have found it unhelpful.

http://www.amazon.co...=cm_cr_rdp_perm

Modifié par sfam, 10 décembre 2009 - 01:35 .

[Aceman_Cometh]

Had this happen to me too. Around 75 hours game play(don't ask...), several of my files corrupt. I have to go back about 6 hours, but every time I play up to that 75 hour mark, or near enough, any file I save after that corrupts. However, I do have to admit to having done a little gold farming. Just wanted to put my mark on the list here, let it be know!

[gollum182]

Heartlocker wrote...

I e-mailed "Gameinformer" about our problem and EA and BW ****ty attidude towards us. I linked this exact topic form page one towards them, lets hope I recieve something back.

Great idea dude !!
Hope they gonna make lot of noise about it

[Ander Yoseba]

heres my corrupt save file issue



the files themselves not corrupt...however it keps telling me the DLC sotne prisoner and wardens keep are corrupt and need redownloading (hence i cant play my saved files w/o the data)



sp ive deleted and redownloaded x5 times for each....no go...this only happens when playing d/c'ed from DA servers..otherwise works fine...anyone else have this issue? started happening yesterday(dec 9)

[Snarf95]

Bioware, you should go to hell, wasted 50 hours of my life Thanks!