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Corrupted / Damaged save games :(


655 réponses à ce sujet

#126
Snarf95

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... plus alot of GolD


#127
Zonker13

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This continues to suck. I do agree with some previous posts about reviews though. We obviously are getting no product support or even a recognition that they are aware of the problem. Let's do what we can though. Start hitting websites and posting product reviews. If anyone else has a suggestion on how we can become an even squeaker wheel post it here. Let's do what we can.

#128
Guest_Heartlocker_*

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Ooh well, it's a matter of time before my first and yet very skilled Arcane Mage will encounter this bug and make me devour the DVD with all my might.

#129
Aceman_Cometh

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I've tried forwarding these forums along with a description of the issue to a couple gaming websites to see if they would post a news story. A lot of times were we the consumer can not get answers from devs or publishers, the critical media has some muscle they can flex. I suggest we possibly send word of this in mass numbers from different users to Internet publications.



Just a couple suggestions being IGN, Joystiq, 1up, Gamespot, etc. We all have our prefered sources, let them know about this, see what we can do!

#130
I Tsunayoshi I

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IGN might do it because they suck on Sony's knob and the PS3 version is a bad as ours right now, the others might not outside of GI or GS, GS being owned by CBS.

#131
Phaydee

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crap, what a bummer..  I bought my wife the xbox360 version (at full price) so I could reclaim my PC.  I really hope Bioware/EA does something before this hits her saves; she REALLY loves this game and I would hate for her to lose interest in gaming because of it.Image IPB

#132
Phluidik

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Here's what I did to get around some of the nasty glitches in the game to actually complete my first (and only) run through.

CORRUPTED SAVES
Create a new save whenever you enter a new area
Load the save to ensure that it's stable
Deal with the area quests
End of each quest, create a new save and load it to verify its stable
Tedious, I know, but it got me through the game.
I verified that a corrupted save does NOT spew trash into the other nearby save slots, what happens there is that if you are saving often and not loading to verify it's good, you will just keep saving trash saves over your slots.  When you die or load any of these, they are corrupt. In the panic that ensues, trying to go back to an earlier slot that has also written trash will give the appearance that the latest save trashed the nearby save slots.
DO NOT PUT MORE THAN 148 ITEMS IN ANY GIVEN MERCHANT OR STORAGE SLOT
I made a self rule that if there were more than 120 items in say, the armor tab of the warden's peak party storage locker, to remove an item and either destroy it or sell it to one of the vendors I had emptied out in my shopping sprees. It seems like you can do this with each tab and it'll remain stable. So, 120 weapons, 120 armors, 120 crafting items, etc. etc.
The gold glitch does NOT, in so far as I can tell, cause any problems with game saves. What it does do, is allow you to buy up so many items that you can overwhelm your storage areas. So in an indirect way, it can lead you to disaster if misused heavily. The game really isnt designed for those of us who like to keep every item we find in the world (as opposed to say, oblivion, which handled inventory rather well i thought).
If you are doing a quest like 'Hearing Voices', or any other quest with cut scenes, and you do what you should do for the quest and nothing happens:
Don't go talking to the character of interest, don't leave the area. Put the controller down and give it a good five minutes or so. Eventually, the game seems to catch up and resume. I noted that towards end game, the triggers for loot generation and for cutscene activation took longer and longer to fire.
The worst of that, I found, was in the 'Hearing Voices' quest. At the end, if you leave the area or talk to Ser the game will glitch out, replay cut scenes you've already seen, and the monster at the end might not spawn, meaning you need to reload and try again. This also fubars your ability to give the amulet to the derranged elf chick outside the orphanage. Going back inside, will trigger the cutscene and fire traps, but no monster shows up and yer stuck.

Modifié par Phluidik, 11 décembre 2009 - 06:07 .


#133
Latharion

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Thanks for the information, Phluidik.  While I haven't yet tried out your method, it seems very sound, and realistic.  The issue seems to be memory related (as in there is a very finite amount of it on the consoles), thus the limitation.  The PC versions do not seem to be plagued by this problem.
Also a big thanks! for the heads up regarding quest rewards and such.  Those also seem memory related as well, and if a little patience is all it takes to enjoy this game without throwing a controller through a nearby window/wall, then I think I can manage that.  Image IPB

#134
Mikesterx

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I first heard of this glitch today, and I've since been too worried about losing my save files to even play the game... trying to find more information has led me here.  

The whole thing sucks terribly and is certainly not something we should expect from a finished product... However, while the anger/resentment in this thread is justified, I think it's really very misplaced.  

As someone pointed out earlier (but was ignored), Bioware made the game for the PC, Edge of Reality ported it for 360 and PS3.  Based on interviews, Bioware played the game and worked to develop concepts for the consoles, but didn't really do the console specific coding.

There was an error in the PC version that corrupted save files, but it sounds like it was very different from the cause of our troubles, and Bioware fixed it promptly.  Why haven't they touched the console ones yet?  Probably because it's not their software.

The console Dragon Age is running on the cross-platform engine created and maintained by Edge of Reality.  The save corruption isn't a problem with the game as designed, but seemingly the way the game interfaces with the 360 (likely the limited file size).  Blaming Bioware in this case is like going to see Avatar and blaming James Cameron if the theater accidentally destroys the film in mid-screening.

Looking at Edge of Reality's portfolio would support the claim that the inflexible file size is (at least partly) responsible.  The company has ported games like Tony Hawk, Monster Truck Madness, Spiderman 64, Incredible Hulk, etc... none of these games were RPGs and none of them had any consistent accumulation that would necessitate growing save files.  

I'm not sure who can fix the issue.  The silence of EA and Bioware would probably mean they can't do anything about it (there can be some bizarre legal restrictions with this sort of thing), and the fix may have to come from Edge of Reality.  Unfortunately, I couldn't find any contact info on their website other than an email address to apply for jobs.  :pinched:

I may send an email their way and ask it to be forwarded to their technical department.

#135
Iam Kelteel

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removed by me

Modifié par Iam Kelteel, 12 décembre 2009 - 09:36 .


#136
Guest_Lohe_*

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(initial posting completey removed too, instead:)

http://social.biowar...14300/12#429940

A few informations about the first title update for us xbox-owners.

Modifié par Lohe, 13 décembre 2009 - 02:34 .


#137
gollum182

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I have a answer from EA...i send them the problem the 12/02/2009 10:43 AM

Greetings,

Thank you for contacting Electronic Arts.

We understand that there has been a delay in our response and apologize for the wait. We are currently experiencing especially heavy traffic. While we are doing our best to respond in a timely manner, some delays are inevitable. We thank you for your patience while we work to address these issues

This is a temporary issue and it's been looked upon. I suggest that you wait for the next 48 to 72 hours and see if it gets fixed. We ask for your patience until the issue is addressed. Please accept our apologies for the inconvenience this may caused.

If you have any other issues, feel free to drop a new ticket.

Regards

Louis
Electronic Art


I am in love with automatic answer <3

#138
TheWhoMe

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Got a response from support after 15 days ( and 9 days after I sent them a reminder):
----------------------------------------------------------------------------------------------------------------------
Hello,

Thank you for contacting EA Technical Support.

I'm
sorry to hear you are experiencing difficulties, and apologize for any
inconvenience.Sometimes certain configurations can conflict with your
game. Set any controller, sound, and video settings to their default
setting. This can be done deleting the game's settings information from
the hard drive. Try playing the game again.
This could also be an
issue involving corrupt game save files. You will need to remove game
related save data by following the below given steps.

1. Power on the Xbox without a game disc inside to display the Xbox dashboard.
2. Select Memory and press A
3. Select Hard Disc and press A
4. Scroll through the save games until you find your specific game.
5. Press the A button while selecting a files to delete them.
6. Confirm deletion when prompted.
7. Repeat until you no longer see any of the game files left on the Xbox hard disc.
8. Restart system with game inside. Try running your game again.

I
hope that resolves the situation. If you have any other questions, then
by all means feel free to let us know. You can also refer to our
extensive Self Help Knowledgebase at http://support.ea.com for common technical questions.

Thank you,

Clive
EA Online Support
----------------------------------------------------------------------------------------------------------------------

Unless I miss my guess, their asking me to restart the game and replay 50+ hours, not a good sign...

#139
gollum182

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Yes, you delete every save, and you start again :D

I have restart the game with another character...

#140
Guest_Heartlocker_*

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TheWhoMe, you're not the only one who was advised such idiotic request.



Just let them give their automated responses, the game is doomed by ****ed up costumer service.

#141
TheWhoMe

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Great, now their asking me to check if the game disk is damaged, I'm beginning to question if they understand english or play games...

#142
Guest_Heartlocker_*

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They play games, you think EA gives two **** about you? You are just a number in their archive.



I had no luck with GameInformer, I am just thinking we are sitting ducks out here, fend for ourselves.



My friends, I declare an ANARCHY

#143
Cloudgunho

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Dangit this is getting annoying i want some confirmation on a fix on this. I have not played this game in a while because i fear this bug will strike me again.

#144
gollum182

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I created a new character few days ago, i had now around 15h of playing, i did not make the stone prisonner quest, and i still not have issue :D

#145
ValinBlade

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Still no Bioware logo by this topic I see, intresting...


#146
kraidy1117

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This realy ******'s me off because all my characters are damaged! Even the ones who never did the gltich and that makes me very mad. I am very disapointed in Bioware now. Hell I won't even playt until this game isp atched and also fix the "can't login into to player storage" all 9of a sudden it won't do it anymore...

#147
Biserthebomb

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these technical issues really are getting ridiculous Image IPB

Edit:

OH, AND **** YOU CLIVE

Modifié par Biserthebomb, 17 décembre 2009 - 03:17 .


#148
Lohe

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kraidy1117 wrote...I am very disapointed in Bioware now.


Hello

Dont forget, that Edge of Reality did our console port of the game. I dont know how far Bioware is involved to any things concerning the xbox version, but their lack of support allows a small view behind the scenes. So I dont think its Biowares fault.

But said that, Im wondered why there isnt anyone from Edge of Reality keeping the communcations up. Commmunications are the one and only key to keep customers calm. Your work can be bad, you may be not the fastest in brain and maybe you are a lot more expensive than other companies on the market, but without communications you are in a dead end and those effects in a time like today are nothing but desastrous.

I just wish next time Bioware would change their ordered team for xbox-games. ME2 is interesting me too, of course, but from what I got in here so far, it could be the same on another game. And I dont want my hobby stressing me.

#149
Guest_Heartlocker_*

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We are just screwed by ****ty communications, EA forwarding us to BW and vice versa. I wish they atleast kept adressing our problems. But nawh', I lost trust into this company big time, and no idiot with their "BioWare" title attached to it will comfort me with these buggy ass quests.

#150
Cloudgunho

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Same im starting to think Mass effect 2 will be the last "decent" Title the make. They should have not got ass greedy with money and went with EA.