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Corrupted / Damaged save games :(


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#176
jgard

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Tosalen wrote...

As a side note, if anyone wants to return the game, I suggest trying it and see if the game store will give you your full money back as the product is faulty. If they're insensetive and refuse to give you your money back, see if EA or BIOware is willing to take the game back and compensate you, if not contact your card company and dispute the charges. Just explain the software you purchased is faulty, you persued support from the manufacturer who gave you no solutions to solve the problem, you then tried to return the software and the store you purcahsed it from refused to refund your money for it and the manufacturer also won't work out a resolution with you.

Not sure if it'll work, but a company can't sell you a faulty product and have 0 liability for it. Plus, if anyone does in fact do this and they start having to reimburse people for it, maybe they'll man up and start taking more responsibility for their products.

Hell, go to the BBB website and post a complaint there that they're selling faulty products and not offering support.


Walmart/Costco have been more then willing to give me a refund. Just tell them the game does not work correctly...no more no less. It is by no means dishonest...but for the love people dont start telling some customer service rep at the returns counter at walmart about "vendor overloading" and the "stone prisinor DLC" causing the game to crash...keep it simple and you WILL be refunded...as far as going to the BBB I think thats a bit overkill.

#177
Tosalen

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jgard wrote...

Tosalen wrote...

As a side note, if anyone wants to return the game, I suggest trying it and see if the game store will give you your full money back as the product is faulty. If they're insensetive and refuse to give you your money back, see if EA or BIOware is willing to take the game back and compensate you, if not contact your card company and dispute the charges. Just explain the software you purchased is faulty, you persued support from the manufacturer who gave you no solutions to solve the problem, you then tried to return the software and the store you purcahsed it from refused to refund your money for it and the manufacturer also won't work out a resolution with you.

Not sure if it'll work, but a company can't sell you a faulty product and have 0 liability for it. Plus, if anyone does in fact do this and they start having to reimburse people for it, maybe they'll man up and start taking more responsibility for their products.

Hell, go to the BBB website and post a complaint there that they're selling faulty products and not offering support.


Walmart/Costco have been more then willing to give me a refund. Just tell them the game does not work correctly...no more no less. It is by no means dishonest...but for the love people dont start telling some customer service rep at the returns counter at walmart about "vendor overloading" and the "stone prisinor DLC" causing the game to crash...keep it simple and you WILL be refunded...as far as going to the BBB I think thats a bit overkill.


TY for adding the advice about not adding overkill.

As far as the BBB... I'm extremely frustrated that there has been zero support from BIOware and EA.  I believe in accountability, they've shown none.  They've taken our money, we've invested days of our lives into this product, it is faulty, and they've not said one word about it to us.  If it takes a formal complaint from the BBB to get them to start taking accountability then so be it.

#178
HippyJoe

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ok, ok, First of all, to the guy who bashed me for loving Bioware....Bioware is the greatest! This save game corruption is not there fault as i have heard, so please dont blame Bioware, there is no reason for it, they have made some of the greatest RPG's of our time. the fault lies with the ones who ported it to 360, Edge of Reality i believe, and if i sound like an ass -hole im sorry, i just really like bioware is all, and i doubt there will be any problems like this in Mass Effect 2, and i do agree that EA is terrible and they are really out to destroy great games, i never said i liked EA, by the way, shoul i be safe if i dont sell any items to any merchants, pleae give me an answer. And is the Stone Keeper DLC really OK?

#179
Tosalen

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HippyJoe wrote...

ok, ok, First of all, to the guy who bashed me for loving Bioware....Bioware is the greatest!


First off I didn't bash you, I merely commented that a lot of people in this thread feel very spurned right now.  In fact I made mention several times of me respecting your right to your opinion and to voice it within posting guidelines.  If you call that a bash... 


This save game corruption is not there fault as i have heard, so please dont blame Bioware, there is no reason for it, they have made some of the greatest RPG's of our time. the fault lies with the ones who ported it to 360, Edge of Reality i believe, and if i sound like an ass -hole im sorry, i just really like bioware is all, and i doubt there will be any problems like this in Mass Effect 2, and i do agree that EA is terrible and they are really out to destroy great games, i never said i liked EA, by the way, shoul i be safe if i dont sell any items to any merchants, pleae give me an answer. And is the Stone Keeper DLC really OK?


/sigh

I will repeat it again, the profanity filters are here for a reason, if they wanted you to swear, they wouldn't have the filters.

Second of all, as the manufacturing company, BIOware is responsible for the work of their subcontractors.  They hired them to do a job and they didn't do it properly.  That is as much BIOwares responsibility as the company doing the port itself.

Assuming the other person does not in fact have any DLC and they still got the error, than the error is not the DLC.  Also, I've played through the game all the way once, and am 3/5 to 3/4 of the way through on multiple other characters and have not had the issue because I've spread out what I sell among many merchants, and I've had all the DLC from the start.

The other thread mentions certain items as the possible culprit and I can't support or refute that.  All I can support is that most have narrowed it down to a merchant overloading issue and in my person experience spreading stuff out I've not had the corruption again since the first character.

Modifié par Tosalen, 05 janvier 2010 - 06:01 .


#180
HippyJoe

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ok, man, I apologize, I just didn't like the fact that you said anything at all about me liking Bioware, call me crazy, i dont know, but about that profanity thing, if you look closely ASS is a stand alone word there, the site didn't filter it, so please, i know it's there for a reason, i use those words for emphisis, so get off my back about the profanity please. if it will make you feel better i'll stop, damn. but thanks for answering my question, i appreciate it alot, and also if i offended you, i apologize for that aswell. And also, LOL, your not going to change my mind man, this is not Bioware's fault. The fault lies with Edge of Reality, the ones who ported it. Thank you...

#181
HippyJoe

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Also...LOL, the problem does not occur in the PC version of the game, which "edge of Reality" has not touched, think about that.Just cause Bioware hired that company, Does not Make Bioware responsible, This i truly believe and will never change my mind about. Yes i do have a hard on for Bioware. Friends?

#182
Tosalen

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HippyJoe wrote...

ok, man, I apologize, I just didn't like the fact that you said anything at all about me liking Bioware, call me crazy, i dont know, but about that profanity thing, if you look closely ASS is a stand alone word there, the site didn't filter it, so please, i know it's there for a reason, i use those words for emphisis, so get off my back about the profanity please. if it will make you feel better i'll stop, damn. but thanks for answering my question, i appreciate it alot, and also if i offended you, i apologize for that aswell. And also, LOL, your not going to change my mind man, this is not Bioware's fault. The fault lies with Edge of Reality, the ones who ported it. Thank you...


But then you added [space]-hole.

Also, you used another word in a prior post and added an extra 'i' to get past the filter.

Use italics, bolds or caps for emphasis.  Swearing doesn't confer adulthood or intelligence.

As far as changing your mind, as I said you're entitled to like who you want.  I'm not trying to make you dislike BIOware.  I'm simply addressing your inaccurate "not their fault" viewpoint.

Your logic: Your local cable company only uses subcontractors for instillations etc.  They are renowed for damaging peoples property when they're doing insallations.  The cable company has 0 responsibility/liability because it's technically another company that does the work even though they're there on behalf of the cable company doing work for the cable company.

Your logic taken an extreme step further: Someone hires a hitman to kill their wife.  The husband isn't at fault because technically he's not the one to pull the trigger.

In both cases, that is false logic.  BIOware, just like the wayward husband and cable company are responsible for the people they hire to do their work.  They don't just get to wash their hands of it.

BIOware may not be personally responisble for the bugs, but they are responsible for the actions of the companies they hire to do work for them.  As proven in this thread alone, EA's screwup reflects back on BIOware.  Many of us are holding BIOware just as reponsible as EA since it's BW's game and they need to take ownership of the problem.

Also...LOL, the problem does not occur in the PC version of the game, which "edge of Reality" has not touched, think about that.Just cause Bioware hired that company, Does not Make Bioware responsible, This i truly believe and will never change my mind about. Yes i do have a hard on for Bioware. Friends?


That's fine, everyone is entitled to their opinion, but facts are facts and logic is logic.  I get the whole fanboy thing, but don't let it blind you.  Everyone's entitled to make mistakes, even BIOware.  I have no problem with the bugs being existant.  DAO is a very complicated game.  The code has to be insane due to all the options available to you throughout the whole game etc and I fully understand and appreciate the bugs.  What I do take issue with is the complete lack of response from either company regarding said bugs.  If BIOware were a responsible company, they'd have their foot up someone's behind at EA making sure this was addressed and someone was interacting with the upset and spurned community here.

People can disagree with you and point out inappropraite behavior without being 'enemies' dude.  Friends don't always have to be on the same page with each other to be friends.

Modifié par Tosalen, 06 janvier 2010 - 02:32 .


#183
HippyJoe

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Ok, now i understand, and i totally agree, i guess i just didnt look at it that way.I'm not joking either, you are totally correct and i was wrong. The way you responded to my last post was very clear and that made me understand the problem alot more, thank you very much. By the way, did you hear about the expansion? i just got and email about it, man it should be awesome, maybe the bugs will be adressed and fixed in that one, oh yeah, i wasn't trying to seem more adult like, and i dont deny adding the exra i in my first post, it is just the way i speak, and was raised around people cursing my whole life (crazy ass stepdad) and sometimes i forget im not supposed to speak that way on forums like this.

#184
HippyJoe

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hey guys, is the Stone Keeper DLC really safe? I wanna Download it again, because i deleted it thinking it was the cause of my corrupted data, but im still a little suspicios. Thanks...

#185
HippyJoe

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ok, it is safe

#186
Eragondragonrider

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I have playing this game since the day it came out, I have not had any corrupt saves until recently. I am now unable to save the game in dienurm at all now with out it being corrupted, the only thing I can thinks is causing this is when I got the Edge DLC and Amulet of the War Mage DLC a little while ago.

#187
Buzek

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Hey, I only skimmed the forums really quick because frankly I don't have the time to read all these posts, but this same problem happened to me a while back. It was on my level 12 warrior and I had just beaten the Warden's Keep add-on. I wasn't too upset because what I believed to be the problem at the start was that I was in a rush and had to quickly save and turn off. I still believe that the files were corrupted because I turned off my box too quickly, but maybe it had to do with the fact that I completed Warden's Keep add-on. It would make sense because a lot of games have had problems when it comes to these add-ons. I dunno, just a thought, but I do think it has some validity. Thoughts?

#188
Buzek

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Oh, and I didn't use this crystal glitch everyone is talking about either. Sorry, would have just edited my post, but it's hard to on my phone. >.<

#189
DinoEntrails

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Same thing here. It is really annoying. Anyone find a solution yet?

#190
forcwithu

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I spent most of my Christmas break playing this only to have this issue happen to me....I'm thoroughly angry.

Is there a way to send out an XBOX Live update or something that can repair these "corrupt or damaged" files?

This is incredibly unacceptable to occur in such a game. Especially one that requires so much of your time.

#191
MrBlonde220

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Wow this just happened to me. I do admit that i did use the glitch about 20 hrs into the game, but this problem occurred at 40hr into the game. Does EA/bioware intend to fix this problem anyone know? Or should i just trade it in? PLEASE TRY TO REPLY WITH USE-FULL INFO.

THANKS

#192
Eragondragonrider

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MrBlonde220 wrote...

Wow this just happened to me. I do admit that i did use the glitch about 20 hrs into the game, but this problem occurred at 40hr into the game. Does EA/bioware intend to fix this problem anyone know? Or should i just trade it in? PLEASE TRY TO REPLY WITH USE-FULL INFO.
THANKS

To answer with use-full info is pretty hard since BIoware has not replied to the XBOX community saying they know about the problem or that they are going to fix it. Nor do we know what the patch coming out is going to fix or when it going to come out, only thing that is know is that a patch will come out when the RTO DLC is released.

#193
HippyJoe

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Hello, This happend to me also, and i was all over this forum, I think it is safe to say that the problem is Overloading Merchants, that is, selling alot of items to them. I have just been using the gold glitch now and not selling any items, just destroying them in the junk tab, now, i am on my third playthrough and i'm at 40+ hours and have yet to have a corrupted file, "Thank the Maker!" lol, had to say that sorry. The corrupted file happend to me on my second playthrough at about 30+ hours i believe, and man was i pissed. Also i deleted all of my Dragon Age saves after the Corrupt, so you might have to do that aswell. Hope I helped some people, and if i did, let me know, I'm new to this site, and will be here alot so add as a friend if you dont mind.

#194
sfam

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I'm still wondering - what's the rationale for BioWare/EA doing everything possible to stay clear from this problem? I mean, what's the rationale for not acknowledging it? What does ignoring the outcry get them?



Seriously, just a little response saying, "We are aware of the problem and are in the process of investigating it" is just not hard. But I stopped playing prior to Xmas due to this bug. Have they done this somewhere recently that I'm not aware of?

#195
EverlastingFantasy

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Omg I thought I was the onley person with this problem.. like it was my xbox broken or something....

I swear..... I lost over 40 hours of gameplay because my saves are screwed... I feel as if I wasted a bunch of time x__X

#196
Brawler44

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Aw, it's just sad to notice there's not even a sneak peek of that notorious patch every anxious fan's waiting for. And not even a slightest promise of one from the ones responsible.

We're waiting... and waiting... still waiting... oh wait, no... oh c*** still no patch... waiting... waiting until... Dragon Age 2 is out! Wuppee!!! Posted Image

#197
Brawler44

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No offence, but the one and only reality for me is that my expensive game isn't very reliable and I can't even be sure why. Posted Image

Come on, don't be so cruel. Give us some answers.

#198
davep1

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I just ran into this problem as well. After experimenting I have determined that my problem is associated with the infinite crystal glitch.



I would guess that there is a counter to track the number of crystals (or of a particular type of crystal) in the world and the counter is overflowing.



I have a loadable save in Denerim. If I travel to Redcliffe and do nothing but save, the new save is corrupted. I would assume the game populates the inventory of each shop, including Bella's crystals once the character arrives there and the counter overflow corrupts the save file.

#199
JKJEDIKNIGHT

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Never did the infinite crystal glitch. Have a gamed saved at 15 hours, and did a ton of quests, I'm at the landsmeet, and before I did that, did the Stone Prisoner stuff, then went back to the landsmeet, saved before doing it, then continued on and beat the game, it gave me an auto save, and I saved a manual at the Epilogue. Now all 3 of my files after the 15 hour mark are corrupted. *Glare* @ BIOWARE

#200
Blackbaron15

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I created a profile just so i can comment,
I put 80+ hours into a profile eventually did the final battle got to the denerim alienage...
I saved then fought, died loaded save and it said it was corrupted....
FIX IT NOW the xbox community is vastly losing respect for you bioware!

Modifié par Blackbaron15, 12 janvier 2010 - 08:21 .