I wanted to buy the collector edition aswell and I got that surprise...
Honestly, I don't understand why Bioware selected EA for the partnership, EA Games is just the biggest fail concerning videogames in last years. They don't care about their customers, they take down multiplayer servers after just 1 year they are up also if they promised 2 years at least of multiplayer gaming for their games (that happened to The Lord of the Rings - Conquest), they made that thing called "Origin" that is just the parody of Steam, cause Steam rocks and Origin is lame, I started it just 2 times and the second time it was impossible to make it go in online mode, and clearly they are not the right choice to develop a game around in the global market.
A reasonable way to do it should have be this one:
-Alliance Edition: the limitated numbered edition for huge fans. They made it only for Xbox and that's just bull****.
-Collector Edition: number of it depending by order for good fans, not limitated, but of course, probably thay hate earn moneys!!
-Normal edition: just the type of edition you find for everygame.
This should be a good developing plan if your objective is to earn moneys selling a product.
I think this is the lamest develop of a game I saw, I just cant believe they did something like that.
Ah, I forgot, I bought American McGees Alice - Madness Returns, they released that game with a bug that doesnt let you go on with the game (and it happens after like 1 hour of playing), last time I checked out for a fix they didnt release one yet, they just linked a site in which some amatorial guy found a way that works only for someone. This game was released this summer. CLAP CLAP CLAP once more a fail.
Really, after first years of 21 century, EA just became a fail and a fail and a fail everyday more.
Bioware and every other studio, please, go get a partnership with Steam and Valve, they work really hard to make all works perfect and mostly they care A LOT about their customers.
Sorry for the long angry post, I wanted to make it on EA forum itself but, oh, what a surprise, IT DOESNT WORK!!!!!!!
So I say my personal opinion here ^^