154 réponses à ce sujet

[Rob Bartel]

Just a heads up to everyone with nVidia cards - On June 1, nVidia released their new 275.33 drivers. We have confirmed that these drivers can cause a 100% reproducible crash for some users. Although Dragon Age II PC Patch 1.03 was released around the same time, this specific crash is driver-specific and is unrelated to the patch.

We are working with nVidia to ensure they correct the issue in their drivers. In the meantime, affected users are advised to roll their nVidia drivers back to the 270.61 version to correct the problem.

Thank you!

----------------------------------------------------

UPDATE (July 28th, 2011):

280.19 Beta drivers have been released today: http://www.nvidia.co...eta-driver.html. Seems to have fixed a lot of issues so far. Will update when it's confirmed to be 100% safe.

----------------------------------------------------

UPDATE (September 7th, 2011):

The nVidia drivers are well out of beta and have been confirmed as resolving the reported crash issue. Thanks for your patience.

Modifié par Rob Bartel, 07 septembre 2011 - 04:23 .

[foogoo]

Thanks. I'm still using 270.61. I never use the latest version immediately anyway due to some past experiences like when nvidia had a driver bug that wouldn't let the fans speed increase when the video card got too hot...

[dedaciai]

Thanks for the info! The game pretty much became unplayable after the 275.33 driver.

[eliesan]

Thank you for the information. I''ve been having lockup ever since installing 275.33. Usually I can get around it by restarting the game and when the cutscene begins I hit esc. Seems to work pretty good. But I may have to re-install the 270.61 version if it really gets annoying.

[wintermute1984]

Thanks a lot for acknowledging this issue, working on it and informing us about the process.

[JuhaR]

I downgraded my NVidia drivers from 275 to 270 and game does not crash so often.When moving from area to another, crashing may still occur.

[Soundingcreepy]

I moved to 275.36 Quadro (modded .inf) and crashes have been non existent but keeping the frame improvements in other games.

Give it a try if your comfortable with modding .inf files.

[Furtled]

Mispost - sorry!

Modifié par Furtled, 09 juin 2011 - 05:43 .

[PSUHammer]

That stinks as the new 275 driver fixes some performance issues with The Witcher 2! Now I have to choose! Doh

[Withidread]

Hammer6767 wrote...

That stinks as the new 275 driver fixes some performance issues with The Witcher 2! Now I have to choose! Doh

I knew it! I knew that vile, evil, despicable program had to be involved somehow!

Seriously though, thanks for the confirmation Rob.

I think I'll just wait for updated drivers, seeing as how I stopped counting the number of playthroughs I'm on.

[serenai]

Thank you for the update and information/link to the older driver. I wasn't having any video issues previously with the game.. until 1.03, when it refused to run in directx 11 mode because the video drivers were 'outdated'. Installing the 275.33 drivers gives pretty polygons following my group around, random crashes, stuttering, and spontaneous reboots.

It's difficult to write software that will work with all hardware - especially when it depends heavily on a certain piece such as video. Usually the software gets the blame for the problem, when it rightly belongs to the hardware manufacturer; I dealt with the same thing, except with modems, years ago (remember those? ) Who got the blame when the modem would not connect? The software they were trying to use it with, of course. So... I appreciate the effort you guys go through to help users with the different problems that come up, especially when some of those users can be.. err.. less than diplomatic.

One thing that you may want to consider is putting in an override for the your-driver-is-outdated-so-you-can't-use-directx-11 block. It would let those who were never broken to begin with, and know what they are doing with their systems, to continue to run the game as they had - and take them right back out of the users-with-problems pool. It would only help if there are a significant number of users in that boat, though..

Reading up on the NVidia forums about the 275.xx and the 270.61 driver linked above, I think I'll just go back to what I had before. The 270.61 drivers appear to have their own set of problems that I'd rather not have to deal with. Anyone interested should read up: forums.nvidia.com/index.php?showtopic=200884 - there are others, that's just the first one I read - so look around their forums a bit.

[Oddball1]

serenai wrote...

Thank you for the update and information/link to the older driver. I wasn't having any video issues previously with the game.. until 1.03, when it refused to run in directx 11 mode because the video drivers were 'outdated'. Installing the 275.33 drivers gives pretty polygons following my group around, random crashes, stuttering, and spontaneous reboots.

It's difficult to write software that will work with all hardware - especially when it depends heavily on a certain piece such as video. Usually the software gets the blame for the problem, when it rightly belongs to the hardware manufacturer; I dealt with the same thing, except with modems, years ago (remember those? ) Who got the blame when the modem would not connect? The software they were trying to use it with, of course. So... I appreciate the effort you guys go through to help users with the different problems that come up, especially when some of those users can be.. err.. less than diplomatic.

One thing that you may want to consider is putting in an override for the your-driver-is-outdated-so-you-can't-use-directx-11 block. It would let those who were never broken to begin with, and know what they are doing with their systems, to continue to run the game as they had - and take them right back out of the users-with-problems pool. It would only help if there are a significant number of users in that boat, though..

Reading up on the NVidia forums about the 275.xx and the 270.61 driver linked above, I think I'll just go back to what I had before. The 270.61 drivers appear to have their own set of problems that I'd rather not have to deal with. Anyone interested should read up: forums.nvidia.com/index.php?showtopic=200884 - there are others, that's just the first one I read - so look around their forums a bit.

Sorry to say, but that forum is bull. Those people that are having problems with the 270.61 drivers have other issues going on with their systems, such as other drivers or hardware that is starting to fail. I had a 1GB 9500GT fail on me, and when it failed the Marvell drivers for my SATA 6G card also went bonkers, and a key Marvell file was deleted in the process, and caused Windows 7 to not boot back in November 2010. Failing hardware can cause the problems those people are reporting, as well as heat issues with the systems these people are running, such as not enough fans in the case, or the fan on the videocard or cards starting to fail.

[serenai]

Oddball1 wrote...

serenai wrote...

Thank you for the update and information/link to the older driver. I wasn't having any video issues previously with the game.. until 1.03, when it refused to run in directx 11 mode because the video drivers were 'outdated'. Installing the 275.33 drivers gives pretty polygons following my group around, random crashes, stuttering, and spontaneous reboots.

It's difficult to write software that will work with all hardware - especially when it depends heavily on a certain piece such as video. Usually the software gets the blame for the problem, when it rightly belongs to the hardware manufacturer; I dealt with the same thing, except with modems, years ago (remember those? ) Who got the blame when the modem would not connect? The software they were trying to use it with, of course. So... I appreciate the effort you guys go through to help users with the different problems that come up, especially when some of those users can be.. err.. less than diplomatic.

One thing that you may want to consider is putting in an override for the your-driver-is-outdated-so-you-can't-use-directx-11 block. It would let those who were never broken to begin with, and know what they are doing with their systems, to continue to run the game as they had - and take them right back out of the users-with-problems pool. It would only help if there are a significant number of users in that boat, though..

Reading up on the NVidia forums about the 275.xx and the 270.61 driver linked above, I think I'll just go back to what I had before. The 270.61 drivers appear to have their own set of problems that I'd rather not have to deal with. Anyone interested should read up: forums.nvidia.com/index.php?showtopic=200884 - there are others, that's just the first one I read - so look around their forums a bit.

Sorry to say, but that forum is bull. Those people that are having problems with the 270.61 drivers have other issues going on with their systems, such as other drivers or hardware that is starting to fail. I had a 1GB 9500GT fail on me, and when it failed the Marvell drivers for my SATA 6G card also went bonkers, and a key Marvell file was deleted in the process, and caused Windows 7 to not boot back in November 2010. Failing hardware can cause the problems those people are reporting, as well as heat issues with the systems these people are running, such as not enough fans in the case, or the fan on the videocard or cards starting to fail.

Sounds like quite the nightmare - I've never experienced quite a chain reaction like that, and I hope I never do.

Agreed that some issues with the driver could have been hardware related - my point was that so many reporting the same issue after installing brings up a warning flag for me, and I'd rather go back to something I know that works.. while suggesting others read up on the driver(s) before just arbitrarily installing xx.xx. I've had enough trouble with NVidia driver updates that I usually do NOT upgrade them anymore for fear of Bad Things Happening, but that's more of a personal bias, I suppose. If it ain't broke, and all that.

Anyway, it wasn't a personal attack on the 270.61 drivers, and I apologize if it came across that way... it was meant more as a "might want to do your homework first".

[chameleon2000]

Mind you that the 275.33 works wonders with just about any other piece except Dragon Age 2. It seems a little strange to me to just tell customers to wait for a new driver version when the current one is working perfectly fine with virtually all current software. A hotfix on Bioware's side would be highly appreciated.

[kabooz]

chameleon2000 wrote...

Mind you that the 275.33 works wonders with just about any other piece except Dragon Age 2. It seems a little strange to me to just tell customers to wait for a new driver version when the current one is working perfectly fine with virtually all current software. A hotfix on Bioware's side would be highly appreciated.

not for me, when I play mirror's edge or Farcry 2 with it it stutters and the fps linger around 25 when I move fast
on 275.27 the beta version I have full frames (60) at all times using a GTX 570

also DX11 is not fixed for me with the patch 1.03 it still crashes randomly after a short while, around 2 minutes ingame

[PSUHammer]

Right, clearly the game was working fine with the 270 version drivers from Nvidia and something changed on their end with the 275 release. I am not quite sure how/what Bioware would have to "hotfix" if the issue is in the driver?

Unfortunately, this kind of thing is happening often with Nvidia and ATI driver releases.

[PSUHammer]

chameleon2000 wrote...

Mind you that the 275.33 works wonders with just about any other piece except Dragon Age 2. It seems a little strange to me to just tell customers to wait for a new driver version when the current one is working perfectly fine with virtually all current software. A hotfix on Bioware's side would be highly appreciated.

The WItcher 2 is running magnificently with that driver.

[Cry4dawn69]

Ok so Bioware is advising you roll back drivers that could burn out your video card.

On June
1, nVidia released their new 275.33 drivers. We have confirmed that
these drivers can cause a 100% reproducible crash for some users.
Although Dragon Age II PC Patch 1.03 was released around the same time,
this specific crash is driver-specific and is unrelated to the patch.

We are working with nVidia to ensure they
correct the issue in their drivers. In the meantime, affected users are
advised to roll their nVidia drivers back to the 270.61 version to correct the problem.

275.33 is pretty much the new safe standard in this video driver release. There have been nothing but problems with the last 2 versions of the software doing so many bad things to people. I would really NOT suggest you roll back your drivers as it can cause problems with burning out your video card due to issues with it overloading the CPU/CORE o your card. This is a major problem if you bother to read nvidia forums.

I would say wait for Bioware to fix the problem and stick with the 275.33 drivers.

This is really NOT a good solution

[Fizzbangblade]

I am leaving my updated driver 275.33 in place until the next upgrade release from NVidia, and not playing DragonAge 2 in the meantime.
After i installed the new driver on June 1st, i started the DragonAge 2 game and was able to see my toon in her home where i had left here at the end of my last playthrough, so i experienced no problems so far.

Modifié par Fizzbangblade, 11 juin 2011 - 03:58 .

[badboy64]

Cry4dawn69 wrote...

Ok so Bioware is advising you roll back drivers that could burn out your video card.

On June
1, nVidia released their new 275.33 drivers. We have confirmed that
these drivers can cause a 100% reproducible crash for some users.
Although Dragon Age II PC Patch 1.03 was released around the same time,
this specific crash is driver-specific and is unrelated to the patch.

We are working with nVidia to ensure they
correct the issue in their drivers. In the meantime, affected users are
advised to roll their nVidia drivers back to the 270.61 version to correct the problem.

275.33 is pretty much the new safe standard in this video driver release. There have been nothing but problems with the last 2 versions of the software doing so many bad things to people. I would really NOT suggest you roll back your drivers as it can cause problems with burning out your video card due to issues with it overloading the CPU/CORE o your card. This is a major problem if you bother to read nvidia forums.

I would say wait for Bioware to fix the problem and stick with the 275.33 drivers.

This is really NOT a good solution

The 275.33 drivers where out before the patch 1.03 was even out and they produced the crashing just like the 275.27 drivers did. The best driver that work for me are the 270.61. I never heard of or read the 270.61 drivers burning up cards at all. I have 2 GTX 480's in SLI and they never get above 80C when playing DA2. I been using the 270.61 since they came out.

Modifié par badboy64, 12 juin 2011 - 01:07 .

[Annarl]

Filament wrote...

Like I've said in other threads, turning the graphical settings down to "High" rather than "Very High" seems to be an alternative solution if you don't want to roll back but are experiencing issues.

So far this ^ has worked for me. (I've never read that before. Thank you)   I only played for about 10 minutes after trying it but it did appear to work with this patch.  I don't want to roll back the driver and lose the performance I'm getting with other games.  

[LasicaDiem]

Well personally I'm finding this game crashing constantly using 270.61 drivers, and it's the only game I play that has issues like this. So I'm going to install the new drivers and see if that helps. If it doesn't then I'll try the changing graphical settings down to high and see what that does.

Given its the only game I have problems with I'm going to suggest it's a game issue rather than a driver issue.

[nightscrawl]

foogoo wrote...

Thanks. I'm still using 270.61. I never use the latest version immediately anyway due to some past experiences like when nvidia had a driver bug that wouldn't let the fans speed increase when the video card got too hot...

This for me as well. I learned my lesson after that. I wait a few weeks to see if there are any reported problems first.