9 réponses à ce sujet

[Vortan Iskalegar]

Sorry about this guys, I thought I could solve this alone but here I am.  The data you need to help me follows.

1 Version ME2 1.02 PC
2 System data:
  Intel Pentium D 3.4Ghz dual core
  Clock 3399Mhz
  Physical Memory 2GB
  Display Adapter GeForce 9500GT 1GB Ram
  Display driver 275.33
  Sound Realtek HD Audio
  Sound Driver 5.10.0.5221
  Operating Software: Windows XP Pro
  DX 9.0c

With a frequency of anything from 5 minutes to 30 minutes between crashes, with increased frequency in 'planetary scanning' my PC goes into blue screen crash - ONLY ONCE however has it done this so I could actually see this for myself, the rest of the time the monitor stops receiving any signal and my only course of action is to hold the power button and shutdown in the worst way possible and then restart.  The sequence of events, at every occasion is the same though, running fine, then as it begins failure audio 'sticks' and repeats one sound constantly like a machine gun effect (but not if you get what I mean), then the monitor looses its signal and the audio follows in seconds to silence.

Now, I have tried lowering my graphic card performance to balanced.  I have lowered performance slider in advanced graphics configuration by two levels - dropping cursor and one level lower but with zero improvement.  I have also turned off ALL graphic effects and reduced cinematic lighting sources to 1.  I have even tried it with audio switched to all settings default, on and off.  I have hunted for new audio drivers and am 100% on graphics drivers (as this was updated 1/6/2011 (British date) so ......

HELP ME PLEASE!  What am I missing - or is it the worst thing I can think of - A knackered Graphics Card?  I have run troubleshooter though and, according to system it is working normally - obviously cant check status after crash as I cant do ANYTHING.  I really am quite depressed,  I had similar problems with ME1 but switching settins down on graphics fixed that, this time no joy - doubtful I will be able to buy ME3 if its performance is as badly affected as this.

For the official guys - help me! I own heaps of Bioware Games, NWN 1 & 2 + updates, Jade Empires, KOTR 1 & 2 ME 1 & 2 ..... Absolute fan. CRYING NOW (almost) and I am 44!  HELP!!!! 

[Gorath Alpha]

A BSOD has an error message on it that you haven't told us.  You haven't mentioned what kind of thermal numbers have been involved, nor when you have cleaned the machine to be sure it is ventilated properly. 

Modifié par Gorath Alpha, 09 juin 2011 - 09:48 .

[Vortan Iskalegar]

I only got to see the blue screen once, it was visible for about 1.5 seconds max, not enough to read the screenful - sorry. Machine is clean - did that yesterday. It does get warm to hot (power unit - no temps for you though), I have left casing open on one side in hopes that improved airflow would help but no joy.

I had a look on the Graphic Cards list on here and notice that the 9500 GT isn't even listed, but it is not one of the cards that are definitely incompatible either.

** EDIT **

Oh and for the record, reading your response above, I don't particularly appreciate the tone.  I am here asking for help, and I may be new here but am an adult.  The three things you berate me for not including were NOT on the list of things to include.  If I had got an error code I would have included it. There is no need to sound so dismissive.

Modifié par Vortan Iskalegar, 09 juin 2011 - 09:39 .

[Gorath Alpha]

If you want to play games with PCs, then you really need fix that mistake. Do not allow the OS to try to restart automatically until you tell it to do so, AFTER you've written down the error message.

A Geforce 9500 GT is merely another nVIDIA name-change ruse. They were late to market with the GT200 generation, so redesigned the 8n00 cards for the newer 40 nm wafers. The 9500 GT is an 8600 GT.

[Vortan Iskalegar]

It doesn't try to restart - that is part of my problem - I did say but shall repeat, and I also apologise if I sounded off, I have been trying for several months to fix this and have gone all the way through once with its frequent failures. I shall recap.

When the game fails my monitor switches off with a NO SIGNAL message, the audio starts the rapid repeat of the last sound it made and I am left sitting there with a PC that is on but is not sending messages to the monitor so even if there is an error code up I simply cannot see it. Hope that clarifies. For reference I can play other games for hours without issues but ME2 (and ME1 with later updates) fail. The months of stress with the problems are cracking me up, I usually don't resort to asking for aid ...

[Vortan Iskalegar]

For reference - anyone else who could help - please feel free to jump in - I am likely to still be here simply because I am now officially too wound up to sleep (plus health issues mean I don't do that much anyway) and I REALLY need to get to the bottom of this. Very lonely here in the UK at this time of night cos family now bored of my problems and have gone to bed so feel free to help me .. And if the worst comes to the worst - what is the best sub £150 card I can get as replacement for this supposedly wonderous (according to lying sod in PC world) graphics card. I only bought it when I got ME1, And in case you are wondering whether I am sae, talking to myself like this - hell NO. I was BEFORE I bought ME2 but now ..... blah blah froth gibber.

[Gorath Alpha]

Rather than the graphics card, consider the power supply. They wear out faster than any other part in a PC, and lose 10% of their capacity a year, so most home-constructors will specify as much as twice what they need so it will still be working several years later.

As it ages, it will not supply the amperage that the components require, and an 8600 GT used a lot of current, which is somewhat reduced because the thinner wafer is naturally more efficient for the 9500 GT. The card will just "stop" when the current falls too low, and PSUs run less efficiently warmed up than when cold.

Unfortunately, a decent power supply isn't a lot less expensive than a mainline gaming card is, unless you choose something generic, in which case you are gambling on a long shot. 

Modifié par Gorath Alpha, 09 juin 2011 - 11:47 .

[Vortan Iskalegar]

That makes a lot of sense, now you are saying that it occurs to me that the system crashes less frequently at night, when the house is cooler because we shut down the heating. You know my patient but knowledgable friend I think you might just have hit the nail on the head. I shall look into sourcing a new power unit, this one is now about 5 years old ... assuming of course I can find one to fit a Philips Freevents - Thanks .. I think, I will keep you advised.

[Vortan Iskalegar]

Just had three more crash episodes in last hour. Power pack normal heat but graphic card heat sinks too hot to touch, scorched finger ends badly, would I be right in thinking that replacement is likely only option. If so, what cards (sub £150/$210 appx) would you recommend that I should get and should I also consider a sound card too?

Oh, and can someone tell EA to include option for Audio software use instead of Realtek HD Audio because their are some nice software sound packages about (I have three or four I think already installed) when they release ME3

[Gorath Alpha]

Get and install the program Speedfan to find out how hot it does get (it's free, and Major Geeks has it) . They do tend to run fairly close to the boiling point of water when working hard (80 C), without being hurt, but the tower itself needs air circulation to move that heat out of the box (exhaust fans), and to bring in fresh air (intake fan).

You should send your own PM here on the social forum to whichever of the developer personalities you think will listen, regarding non-hardware audio.

For an elderly power supply, any warmth it is dealing with is reducing its efficiency, but as long as its fan works at all, and the interior of the power supply isn't caked in a thick coating of dust, it's just the age that counts against it.

Modifié par Gorath Alpha, 10 juin 2011 - 02:55 .