Persephone wrote...
Bejos_ wrote...
Persephone wrote...
Bejos_ wrote...
M-G-D wrote...
Gotta love how they spin it like people who dislike DA2 are opposed to change and innovation. WE MADE A BOLD MOVE WITH DA2 BUT SOME PEOPLE JUST HATE PROGRESS! PR at its best.
I'm getting so sick of this company.
Like I said, most of my aversion to present-day Bioware has nothing to do with the quality (or lack thereof) of their games: It's all about how they treat their customers.
If they continue with this patronage and contempt, soon all I'll be doing is coming on here and asking people why they're still here.
Some people are already acting like abused wives. "Oh, this shiner? My husband just slipped. He was rushing for work, and his elbow somehow caught my face. Hee hee ... He really loves me. He does. Sometimes he just gets so wound up. It's his boss's fault."
"But, Ma'am, he tells me it's your fault. You're just not willing enough to follow in his trail-blazing."
"Oh, well. Yeah ... It is. I really have to change. He's right, you know. This shiner is quite nice, actually. It really makes the whites of my eyes pop."
Hyperbole is not adequate for this.......
And as someone who takes fighting against domestic violence very seriously, I find this comparison to be digusting.
I also find domestic violence very "serious". This is simply the most expedient, effective comparison to make. My comparing a company's treatment of its customers to a woman's treatment by her abusive husband should in no way be seen as meaning to trivialise spousal abuse.
I could have used any number of other comparisons, but this comparison most effectively gets my point across.
What point would that be again? Except that supporting Bioware on their own forums (!) is something you cannot grasp?
"How did EA/Bioware fail their Customer Relations 101 course?
You don't attack your customer, mrcrusty. Attack the old product in order to make the new one look shinier, sure. Don't attack your customer.
If you (the general you), as a customer, support that kind of action from a company ... I just don't get it. "Abused housewife" is all that comes to mind.
There is a bona fide trust between the customer and the company that should be maintained. I have no respect for companies that breach that relationship. EA/Bioware lies, extorts and propagandises, and people keep going back to them. I see this in almost no other industries. Can you see Coca-Cola or Pepsi treating their customer with such blatant contempt? Did Coke ever say, "Our customers aren't ready for the innovation that is New Coca-Cola"?
It's really hard for me to respect people who are satisfied with or are apologetic in the face of such action.
EA/Bioware need to hire some new marketing/PR people, at the absolute least. And people who dislike Bioware's direction but are willing to put up with it ... Well, it's your life, but I'd suggest you re-examine it.
As for those people who enjoyed DA2. Great. I'm very happy for you. Really."
All companies manipulate their customer base. EA/Bioware does it in such a distasteful manner, though. They really have no respect for their fans.
Modifié par Bejos_, 15 juin 2011 - 01:38 .