333 réponses à ce sujet

[Greyjeth]

Ok I finally got my account back up and running here. Turns out I had to wait about over twenty minutes for EA to send me my password email that I had requested. Still can't even believe this happened a week ago, and I just now hear about it. I sincerely hope that everyone will have the same luck as me in this regard. Best of luck and wishes from another gamer.

Modifié par Exiled Turian, 24 juin 2011 - 07:31 .

[Starscream723]

ccopland wrote...

I just got the email - it seems like a phishing email to me. Click on the link and change your password! Dodgy!

That's what I thought too. "Click here to reset your password" followed by "Link no longer valid, what was your email address again??"  My spidey-sense went crazy. Hence why I came here, to see if it was legit or not.

I'm still logged in, presumably because of cookies.

[lizzbee]

Just got the email a few hours ago, and it looked a lot like a phishing attempt. Alas, when I tried to log on and see what was going on, my account had been locked. After one of the last rounds of hacking a few days ago, I had *already* changed my password, paranoid as I am. I wish the email that was sent had seemed a little bit less, oh, dubious...

[Starscream723]

Just been through the whole thing; the process took around two minutes. Clicked the link, entered my email address, got another email through near instantly, clicked that link, entered my password, logged out here, logged back in with new password, done.

[Zeratul20]

Thanks for the update.

[Dreammosaic]

frudi wrote...

Finally got the Aaryn Flynn email, still missing the two reset password emails.
Anyway, clicked the link in the email, entered my new password and got a shock:

The new password is too long. Your new password contains invalid characters. The confirm new password is too long. Your confirm new password contains invalid characters.

Seriously. Seriously?! EFFIN SERIOUSLY?!?! 
Your systems have just been hacked, potentially sensitive user data has been stolen, you urge your users to take security seriously and even force them to change their passwords... then tell them that their 20-character long password containing just a mix of upper and lower-case letters and a few punctuations is too long and contains invalid characters? Are you kidding me? Should I just use 123456789 as my password?
Unbelievable...

Words can not express how pissed of I am right now.

Have to agree with you. I tried to use / ! \\ # $ in my password, long with a mix of upper and lower case letters. Told me it wasn't accepted.

Really? Like that guy said, you were just hacked and you are still limiting the amount of variety a password can be?

Amazing work, EA/Bioware. Just brilliant.

[Adamius]

Please note that the EA servers are sluggish, the email seems to be real and thus you need to change ALL passwords you have that is the same as the EA password.

This is not a drill people!

Also, damn you Bioware and your convenient "one password to rule them all" thing, I have never even been in NWN
forums


Protip: the EA is evil and does not allow cool passwords it is https://www.grc.com/passwords.htm use the 63 random alpha-numeric characters (a-z, A-Z, 0-9):

Modifié par Adamius, 24 juin 2011 - 07:47 .

[Proleric]

Password reset e-mail arrived eventually.

Clicking on the link and resetting the password worked, even though the profile update hung at 25% (for over 30 minutes before I cancelled it).

[Adamius]

Proleric1 wrote...

Password reset e-mail arrived eventually.

Clicking on the link and resetting the password worked, even though the profile update hung at 25% (for over 30 minutes before I cancelled it).

Note that the servers are under a bit of stress at the moment...

[MadTom]

I got the e-mail reset mail fairly quick.

And I guess it was because of my ME I registered a while back (and just bought ME2 yesterday, and then I can't login...).

Should I re-register my ME in Origin now?

[Zeih55]

*facepalm*

[Adamius]

MadTom wrote...

I got the e-mail reset mail fairly quick.

And I guess it was because of my ME I registered a while back (and just bought ME2 yesterday, and then I can't login...).

Should I re-register my ME in Origin now?

No follow the instructions in the email! That will then update and activate your account again.

[vampire_elf]

I was a bit confused because the email got sent to my yahoo account, when my ea account is gmail, but then I got one to gmail also. The email does look super dodgy, but it does work and doesn't ask for any information, my dragon age game now works again as does my forum account.

[Python Jones]

Dreammosaic wrote...

frudi wrote...

Finally got the Aaryn Flynn email, still missing the two reset password emails.
Anyway, clicked the link in the email, entered my new password and got a shock:

The new password is too long. Your new password contains invalid characters. The confirm new password is too long. Your confirm new password contains invalid characters...

Words can not express how pissed of I am right now.

Have to agree with you. I tried to use / !  # $ in my password, long with a mix of upper and lower case letters. Told me it wasn't accepted.

Really? Like that guy said, you were just hacked and you are still limiting the amount of variety a password can be?

Amazing work, EA/Bioware. Just brilliant.

There is no point in having a long password when hackers just hack the site and steal them.

Got the email this morning the most annoying thing for me was I just changed password afew days ago :| With stuff like EA Accounts and Steam we should have a chip and pin card but then that requires them to actually spend money on security.

[snfonseka]

Starscream723 wrote...

ccopland wrote...

I just got the email - it seems like a phishing email to me. Click on the link and change your password! Dodgy!

That's what I thought too. "Click here to reset your password" followed by "Link no longer valid, what was your email address again??"  My spidey-sense went crazy. Hence why I came here, to see if it was legit or not.

I'm still logged in, presumably because of cookies.

Just check the URL, whether it starts from "https://www.ea.com"

[MadTom]

Adamius wrote...

MadTom wrote...

I got the e-mail reset mail fairly quick.

And I guess it was because of my ME I registered a while back (and just bought ME2 yesterday, and then I can't login...).

Should I re-register my ME in Origin now?

No follow the instructions in the email! That will then update and activate your account again.

Hmm, I guess I explained myself badly.

I managed to reactivate my account (I entered here with my "master" EA account - also found this page by googling for the more then "suspicious" e-mail). Just was not sure what it was about - as it locked me out of my Origin (the new EA game platform) and Battlefield Heroes account I suspected I was either compromised/attacked or the mail was legit (what it seems, it luckily was).

My question was, since my ME doesn't show up in Origin, but I have registered it prevously to get the DLC, should I re-register it in Origin (if it would work, anyway).

Good luck to all of you.

Modifié par MadTom, 24 juin 2011 - 08:32 .

[snfonseka]

But why I did receive the email today, if the event occurred on 14th?

[Zaxares]

Like Starscream723, when I received the e-mail, a full 8 days after the breach, my first instinct was that this was a phishing attempt to get my login details. I hadn't realised that my password had been reset either because I had my cookies set to log me in forever on my home computer (I never access the BSN from anywhere else). It wasn't until I came to this thread to check that I realised the e-mail was genuine. Honestly, Aaryn, you could have done a better job making the e-mail look more authentic. >.>

What I'm most curious to know about now is whether all of us here in this thread were part of the 18k who were compromised, or if EA/Bioware simply decided to hit the reset button as a precaution regardless.

[Meeporized]

Well i for myself never created an account in the old Forums so i'd guess they just hit the "reset button"

[ForumHelper]

I just got it as well, really strange. It seems to me that this password change was forced for security reasons only, and we didn't get compromised, at least I hope so.

[DM Mercedes Catherwood]

...None of this makes sense. What if you created your OLD NWN account from the old site that they seem to have taken down? It doesn't tell you how to reset those passwords at all. And it's not as if we can just make a new account, a lot of us NWNers play on server vault servers and it's not that simple to just make a new screen name. Especially if they're not allowing us to ACTIVATE Them via the old site.

[metalfenix]

I just got the email too..it's strange, I thought my account wasn't compromised. Ah well, I just changed the password anyway.

[SillyJerry]

what i dont understand is what my EA password has to do with a 10 year old account?
They are/were completely different obviously.

[ForumHelper]

Yeah, however they were linked together. Passwords were different, but they shared some data.