I certainly understand that folks are sore over some of what we did with Dragon Age II, but I think a lot of the rage is based on confirmation bias. You're already dead set against liking DA2, and feel you've been betrayed by BioWare, of course you're going to take what we say in the most negative way possible. That's why we're having his "argument" in the first place.Brockololly wrote...
I agree with much of what you've said with the caveat that at least part of the issue thats irking people with the stuff Muzyka or Laidlaw said in the past is where it can be perceived as less acknowledging the game has issues and more that the issues seem to lie with the gamer and they weren't able to handle it:
You'll note that at no time have I or any other developer directly denied that there are things about DA2 that needed work, or didn't work out as well as we'd hoped. The way some folks tell it, we've just tied someone's dog to our boots and kicked their kitten into a burning orphanage. And by Jove, we need to admit that we're low-down, filthy puppy-haters and kitten-kickers!
On a more serious note, consumers also have to bear some of their own responsibility. Nothing that we say, nothing that marketing says, nothing that EA says, absolves the gamer from making responsible, informed puchasing decisions. Part of that responsibility includes admitting that hey, maybe I've made a mistake this time, oh well, next time I'll take that into consideration. Because holy hannah, there's a huge difference between "come on, BioWare, you guys can do better than this," which is a point of disagreement that we can talk about, and "Dragon Age II is bad and you should feel bad! You shold be fired!", which is a more emotional response that we can't really talk through.
Remember how the forum was when DA2 was first released? Flame posts everywhere and we largely said nothing. Why? Because people weren't ready to listen and be reasonable yet. All they could focus on were the differences between DAO and DA2 and how much they didn't like that. As I predicted, after a few weeks, we started to get more constructive, reasoned responses. People didn't like the game any more by then, but at least they could better articulate just what it was they objected to. It also helped that many people had finished the game and could put all the changes into context, which we appreciated enough to maintain and periodically review a Constructive Criticism thread, which continues to this day.
Would you consider it just as annoying and/or insulting to hear that people want you to be fired, that you're incompetent, and that your company should go out of business just because they didn't like something you did? Because that's what sensationalist hyperbole gets you. People wanted BioWare to acknowledge the game wasn't perfect. We've done that, publicly, both here and in interviews. People wanted BioWare to learn from its mistakes. we've stated our intention to try to do so, but cannot say anything for certain until we start talking about the next project. We would never resort to name-calling or insults to get our point across. There's not only no reason to do so, but it's kind of a douchey thing to do, and I'm pretty sure y'all don't think we're douches. If y'all did think we were douches, I doubt you'd be sticking around, trying to get us to do better next time.Surely some people wanted a sequel more akin to Origins, but its a bit insulting to hear how DA2 was just so groundbreaking and innovative and well, anyone that didn't like it is some trogolodyte that needs to go back to their archaic pen and paper.
Call that a disagreement. I think the game is getting credit, full stop. some people believe that acknowledging anything good about the game means the next game will be exactly the same. History and logic will indicate that we do change the way we make games based on gamer feedback, and that we are capable of making good games. Why, then, would we intentionally antagonize people, and on our very own forums, no less? Disagreement does not mean that everything's going to be the same next time. On the other hand, disagreement also does not mean that everything will be as you expect it next time. No matter the amount, nature, or frequency of the feedback we receive, ultimately we will be the ones developing the game, we take the risks, and it is our reputation on the line.It seems like the game is getting more credit than its due with some of this "innovation" which for some is the fundamental issue with the game at a design level and for many others the issue is the lackluster implementation of said "innovation."
That's just as immutable as the fact that ultimately, the decision to purchase the game, when, for how much, and based on what criteria, are entirely yours.
Sorry I'm so long-winded. I can get pretty passionate about our interactions with our community, and about consumer issues.





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