43 réponses à ce sujet

[SarahKH]

Glad I'm not the only one who came here and went "My CD-Key's are where?" it's also annoying that the little "you own X" icons are missing for these games.

Yeah I could just buy yet another copy of the game for £3 but it's the principal of the thing.

[NWN DM]

Does no-one keep their game booklets and boxes anymore?

[Axe_Murderer]

No offense intended Erbad Gwain, but I don't see your decision to discard your manuals and keys as being in any way their fault. You cannot expect them to handle that responsibility for every person they sell the game to, there are literally millions upon millions of users. It would cost them a fortune for a game they no longer even support. It was made perfectly clear in the docs that you must not lose your keys. All software companies do that. You should not expect Bioware to give you keys they could not possibly determine at this point. IMHO you have no right whatsoever to be dissapointed in them for your own carelessness. That's like throwing a $20 bill in the trashcan then complaining to the treasury that they have the responsibility to replace it for you.

[Knight_Shield]

Yes I have all my original packaging ..My one cousin has the game with the first map which is clothe and not paper.My other cousin has many copies of the game .Different versions.I say many I mean like 20+.

[Skildron]

NWN DM wrote...

Does no-one keep their game booklets and boxes anymore?

Well, I do - even for really old games like Ultima Underworld or Dune or the original Civilization (all from the late 1980s to early 1990s) - its not that difficult to store these things in a bookshelf.

Greetings
Skildron

[Jbomb99]

NWN DM wrote...

Does no-one keep their game booklets and boxes anymore?

Well in my case my brother stole my book and then his kid lost it so I'm up poop creek without a paddle on my NwN Diamond game.  Just gotta hope I never have to re-install it or I'm Screwed by the Pooch.

[HipMaestro]

Jbomb99 wrote...

NWN DM wrote...

Does no-one keep their game booklets and boxes anymore?

Well in my case my brother stole my book and then his kid lost it so I'm up poop creek without a paddle on my NwN Diamond game.  Just gotta hope I never have to re-install it or I'm Screwed by the Pooch.

Quite simple really.  Send him a bill for $10.  Tell him that he can consider the payment an advanced gift  to you for Xmas, birthday, April Fool's day, whatever he prefers.  Unless he is more like a total stranger than a true brother, he will happily furnish recompense for his own son's recklessness.  He is not doing you a favor, just setting the record straight.

[Tiberius_Morguhn]

I skimmed a lot of this but your keys are stored in nwncdkey.ini in your installation directory. That said, it obviously doesn't help you if you have a clean/wiped system and are looking to reinstall. For those looking to backup your keys without access to the Bioware site, then they are in that file. Back it up somewhere.

[Ashekenaz]

Also bitten by this. Just because I can't find one manual, my entire NWN 1 stack becomes useless, since I need to do a full reinstall.

We need those cd keys back.

[NWN DM]

$10 @ GoG.

[Ashekenaz]

NWN DM wrote...

$10 @ GoG.

Yes, but supposing I resent having to pay $10 to get my already legally puchased games back?

Seriously. If you can't be helpful, say nothing.

[Celic Roman]

So did anyone ever get a response from EA/Bioware on it? I am in the same boat

[Avatempest]

NWN DM & Axe Murderer,
Neither of your comments is particularly helpful.
You both seem to be arguing that Bioware has no culpability for the CD Keys they stored. The simple fact is that both legally and ethically they do. By agreeing to store the keys on their website they in fact assumed responsibility for those keys. And before you argue that it was a “free service” think about free checking accounts at banks, you wouldn’t accept a bank “losing” your money just because you had a free account would you? It’s no different for Bioware. Now I don’t blame Bioware for this, I blame the lame a—hole hackers, but I do expect Bioware to make good on their obligations, and I have great faith that they will do the "right thing" on their own simply because that’s the kind of company Bioware has demonstrated themselves to be. And if doing the right thing isn’t enough then they could do it to protect future sales by keeping their customers happy. If I were Bioware I would make a patch to completely remove the need for cd keys for all of their NWN 1 products (all expansions, and all premium mods). The good will bought by giving away a product that is beyond its useful revenue life would be money well spent, not to mention being able to write off the “cost” as advertising.

[HipMaestro]

Avatempest wrote...

NWN DM & Axe Murderer,
Neither of your comments is particularly helpful.
You both seem to be arguing that Bioware has no culpability for the CD Keys they stored. The simple fact is that both legally and ethically they do. By agreeing to store the keys on their website they in fact assumed responsibility for those keys. And before you argue that it was a “free service” think about free checking accounts at banks, you wouldn’t accept a bank “losing” your money just because you had a free account would you? It’s no different for Bioware. Now I don’t blame Bioware for this, I blame the lame a—hole hackers, but I do expect Bioware to make good on their obligations, and I have great faith that they will do the "right thing" on their own simply because that’s the kind of company Bioware has demonstrated themselves to be. And if doing the right thing isn’t enough then they could do it to protect future sales by keeping their customers happy. If I were Bioware I would make a patch to completely remove the need for cd keys for all of their NWN 1 products (all expansions, and all premium mods). The good will bought by giving away a product that is beyond its useful revenue life would be money well spent, not to mention being able to write off the “cost” as advertising.

Suggestion: Don't go into law.  It will be an expensive and time-consuming adventure for you.

Bioware never provided a secure storage facility for CD-keys.  If members decided to use it that way, that is their own doing but nothing legally binding was EVER stipulated in word, via insinuation or in writing.  The fact there was no algorithm check done as the codes were entered is a give-away, and therefore no guarantee that even if emailed back they would actually be valid. And that  suggests that it was nothing more than a convenience that could be gleaned by users if they wanted to skip the hunt for their own physical copy amongst their own records.  So Bioware is in no way obligated to compensate for a lack of back-up measures of their clients.  They furnished the codes when the discs were purchased and unless they were proved unusable and new ones were requested, that was the end of their liability to furnish working codes.

Whether it is a matter of Public Relations or not to assist their former clients (There is no longer any Bioware anymore, just a staff employed by EA, BTW) is a whole other issue.  It seems all forms of inconvenience have been ignored by EA/Atari (or whoever is willing to step forward to claim the intellectual property called NWN) whether it concerns CD-keys, the maintenance of the master server or the vast member knowledge base that took years to amass. 

So, those who "appear" to be hard-hearted in their responses are simply being pragmatic.  They are providing, in their view, the path of least resistance to restoring some playability to the game, if that is truly a person's desire.  Is it worth additional funds to procure the means to play it?  That is an individual decision that each of may face.  But they can wait around for some sort of mystical resolution to occur, another individual decision.  The track record not good and getting worse with each passing week.

Corporations make economic decisions, not those based on sentimentality.  What was once a more intimately sculptured business has been absorbed into the reality of revenues vs. expenditures.  And NWN, apparently, is no longer an expenditure that their business can justify on the balance sheet.  If one would wake-up and smell the coffee they'd recognize that gaming is catering more to kids than old farts now that they have uncovered the recipe to market games globally.  Those kids, their potential future customers, could not care less about NWN.  And we all know what facinates them in today's world, don't we?

[Skildron]

Jbomb99 wrote...

NWN DM wrote...

Does no-one keep their game booklets and boxes anymore?

Well in my case my brother stole my book and then his kid lost it so I'm up poop creek without a paddle on my NwN Diamond game.  Just gotta hope I never have to re-install it or I'm Screwed by the Pooch.

If you still have it installed, open the nwncdkey.ini file from your nwn directory (probably c:\\program files\\NeverwinterNights\\NWN) in a text editor and print it - and there you have your codes right there. You can copy the file to some secure place like a cdr(w) as well, and after you reinstall your nwn, just copy it back to the nwn dir. That saves the hassle of entering the codes anew.

This I consider an important information for anyone who has nwn still on his harddisk and wants to make sure his game keys dont get lost.

Greetings
Skildron

Modifié par Skildron, 22 août 2011 - 07:36 .

[NWN DM]

Ashekenaz wrote...

NWN DM wrote...

$10 @ GoG.

Yes, but supposing I resent having to pay $10 to get my already legally puchased games back?

Seriously. If you can't be helpful, say nothing.

In my 12ish years of involvement with NWN, I've rarely been told I'm not helpful with my posts.  I guess its time to go abuse myself with a cheese grater.

On the other hand, if you simply don't like the pragmatic suggestion, well that's your problem. 

If you can't handle the "resentment" of paying $10 after you weren't able to look after your personal responsibility and keep your product keys in a safe place, I sincerely hope that one of life's bigger problems doesn't step into your way.

[coronusphreak]

so have they started restoring the keys or anything? Lost mine a long time ago, cause i bought the game a long time ago

[NWN DM]

No.

[intothenothing]

I too am sad I can't access my cd keys .... I bought the game yrs ago. I've since lost the manuals lol. I used to get them here but I guess I'm sol.