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Game Keeps Crashing


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10 réponses à ce sujet

#1
Kengi9

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I am playing the Ultimate Edition on Windows 7 and everything works
perfectly fine...until it crashes. It says it has stopped working and
must be closed. The only consistency I have found with the crashing in
around pasuing/unpausing the game.
I have finished Origins,
Awakening, Witch Hunt, and am now on the Darkspawn Chronicles and it
seems to be increasing in frequency and is becoming unbearable. I have
tried uninstalling and reinstalling but still have the same problem.

Any help would be appreciated.

#2
Gorath Alpha

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You will need to follow the usual Self-help forum procedures, starting with reviewing the contents of the pinned stickies on top, particularly the one that starts with "read first".

social.bioware.com/forum/1/topic/58/index/7280573

If for whatever reason, his nicely illustrated description is a problem for you, my own variation is just plain text:

social.bioware.com/forum/1/topic/58/index/2836375

If you have been a member here for ten months, had you been using a different edition of the game with a different, and more suitable, desktop type PC previously? 

P. S.  I notice that you haven't registered the game in your personal profile.  You must do that when requesting the members to assist you here. 

Modifié par Gorath Alpha, 21 juin 2011 - 09:36 .


#3
Kengi9

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Game Ver 1.04

Intel® CORE™ i7 CPU 950 @3.07GHz
Family 6, Model 26, Stepping 5
1 CPU, Cores 4, Clock Speed 3066 MHz
Physical Memory 11.9 GB, 10.8 Available, 1.16 Used
Page File Total: 23.9 GB, 22.2 Available 1.75 Used

Have not found anything that particularly deals with this crashing issue.

#4
Gorath Alpha

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These games cannot be played without an AMD Radeon graphics card or an nVIDIA Geforce graphics card. Those are required, and no other substitute is supported. Personally, I feel that if Bioware won't offer support to some tinker toy excuse for video, then I should not do so, either.

Here are the minimum requirements for XP  (Vista and Win 7 are more of the same, for real graphics cards).

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (this is clearly wrong)
NVIDIA GeForce "6600 GT" 128MB or greater (and this one is more wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO, same thing, almost) for medium or better textures)

INTEL'S GARBAGE (Graphics Chip) IS NOT SUPPORTED

Modifié par Gorath Alpha, 21 juin 2011 - 09:38 .


#5
Gorath Alpha

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For anyone wandering into this message thread, when the author replied with only a partial answer, I made what I felt was a valid conclusion about the PC that is involved.

Here are some articles on the subject of PC gaming hardware:

PC Hardware* Basics for Gaming (and inventory of Components):
http://social.biowar...58/index/509580

Video Card Shader Performance Rankings* (DA: O):
http://social.biowar...58/index/128343

Generational Ladders* (and NTK-based shaders ranking list - "old" class markers)
http://social.biowar...58/index/575571

Very basic discussion* of video cards, video chips, PhysX, and even of laptops' limits:
http://social.biowar...58/index/519461

Getting the most value out of the Graphics Budget dollar
http://social.biowar...0/index/7301663

#6
Kengi9

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I apologize I skipped a line on my system summary:
AMD Radeon HD 6800 Series VRAM: 1.00GB

Thank you for your help thus far, I know this is done on a volunteer basis. I have contacted EA customer support and so far they have just suggested I update my video card.

#7
Gorath Alpha

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Kengi9 wrote...

Game Ver 1.04

Intel® CORE™ i7 CPU 950 @3.07GHz
Family 6, Model 26, Stepping 5
1 CPU, Cores 4, Clock Speed 3066 MHz
Physical Memory 11.9 GB, 10.8 Available, 1.16 Used
Page File Total: 23.9 GB, 22.2 Available 1.75 Used

Have not found anything that particularly deals with this crashing issue.

Very Incomplete.  Beyond the name of the GPU (HD 68?0), no drivers are mentioned, the operating system and its service pack level is omitted, nor is there any information from the detailed symptoms section of the problem report guide offered. 

#8
oharemtnbikerboy

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I'm having the exact same issues. Completely factory Toshiba A665D
AMD Phenom II N850 triple core 2.2GHz
Windows 7 Home Premium 64bit
3.75GB usable RAM
ATI Mobility Radeon 4200 HD series;5650 HD driver version 8.723.2.0 (up to date, according to ATI)
Realtek HD audio driver of some kind (does this matter?)




It's weird. It was fairly infrequent in earlier parts of the game, but I have yet to make it through killing sloth without it killing the game... The times it crashes are either like !tons! of magic or pausing unpausing with tons of commands, so I assume it IS graphics related, However, it doesn't seem to be maxing my CPU or Physical memory. My PC will run ME2 on full graphics, no lags, no issues if that is any help?

#9
oharemtnbikerboy

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read the case again. I'm good on everything exactly, EXCEPT processor speed, recommended is 2.6ghz, minimum is only single core @ 2.0ghz... Here's recommended spec for those whom it may concern, or those who don't want to find their case ;)
XP SP3, Vista SP1, Windows 7 (all versions)
Intel Core 2 Quad 2.4GHz, AMD Phenom II X3 Triple Core 2.8GHz
2GB for XP, 4GB for Vista/7
>ATI Radeon 3850 @512MB or > Nvidia 8800GTS @512MB

and in regards to my spec, my radeon card is 1GB I believe, perhaps more

#10
Gorath Alpha

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The 4200 isn't a "Card", and isn't good at all. The "200" in its name says it's just for the most routine of graphics, whereas the "850" in the three year old HD 3850's name says it was near the top of the Radeon performance ladder when new. The amount of VRAM attached has nothing to do with performance. For the current crop, you want an HD 6570 / HD 6670, or a Geforce GTS 450.

#11
sami jo

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Beyond the possible video card issues, the game has some known issues with addressing multi-core chips. There are directions for assigning CPU affinity linked in the solutions roundup thread pinned to the top.