10 réponses à ce sujet

[Clarence87]

Hi Technical Support Department,

I have an issue going on in my Mass Effect 2 game. Been playing the game for sometime and suddenly just recently i received some issue when i was playing the game, as usual click on the launcher and click on Play. After awhile got an error message. Black screen and pop up " Mass Effect 2 : MassEffect2.exe Application Error. The instruction at "0x03d2500a" referenced memory at "0x00000014". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

                   [OK] [Cancel]

so i click on OK and then i try again, its still the same error. So i decided to restart my com and try again but still same error. This game and CD-KEY is given by BioWare team because of some anniversary or something like that. It was download and installed on EA Origin. Please assist me, thanks so much.

[mcsupersport]

Post some specs of your machine, but it almost sounds like you have a hardware ram issue. You might try a Ram checking program but do posts the specs as per the sticky..

http://social.biowar...6/index/4795299

[Bogsnot1]

Further to mcsupersport's request for further information, and advice to check your RAM, yuou should bear in mind that we are not the tech support department. Official tech supoprt for ME2 is performed by EA on their website, these forums are user to user support, with no official capacity in any way.

[Clarence87]

Hi mcsupersport, below are the specs summary,
Processor : Intel® Pentium® Dual CPU E2200 @ 2.20GHz
Clock Speed : 2210 MHz
Physical Memory : 2.00 GB
Display Adapter : NVIDIA GeForce 8400 GS
VRAM : 512MB
Driver Version : 275.33
Sound Adapter : Realtek HD Audio output
Driver Version : 5.10.0.5735
DirectX Version : DirectX 9.0c (Mar 2009) or later

Bogsnot1 : thanks for the information, i got it. Just posting here to see if anyone or maybe someone is having the same problem as mine, so he/she can get help with too.

[Bogsnot1]

First thing I noticed, is that both your CPU, and video card, are below minimum requirements to play the game. While you may have been playing it in the past, it is entirely possible you have been pushing your hardware beyond its capabilities, and have burnt out key components.
While your hardware seems adequate for DA:O and DA2, ME2 requires a lot more grunt to make it run efficiently.
It could also be your RAM that is starting to fail, but if thats the case, I would suspect you would also get similar errors in DA:O and DA2.

Best way to test your RAM integrity would be to go and get Windiag from MS's website, and run it on your system and see what it reports.
http://oca.microsoft.../en/windiag.asp

[Gorath Alpha]

Clarence87 wrote...

Processor : Intel® Pentium® Dual CPU E2200 @ 2.20GHz **
Clock Speed : 2210 MHz
Physical Memory : 2.00 GB
Display Adapter : NVIDIA GeForce 8400 GS **
VRAM : 512MB
Driver Version : 275.33
Sound Adapter : Realtek HD Audio output
Driver Version : 5.10.0.5735
DirectX Version : DirectX 9.0c (Mar 2009) or later

PC MINIMUM System Requirements
OS = Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor = 1.8GHz Intel Core 2 Duo or equivalent AMD CPU
Memory = 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7
Hard Drive = 15 GB
DVD ROM = 1x Speed
Sound Card = DirectX 9.0c compatible
Direct X = DirectX 9.0c August 2008 (included)
Input = Keyboard / Mouse
Video Card = 256 MB (with Pixel Shader 3.0 support). Supported GPU Chips: NVIDIA GeForce 6800 or greater(**); ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce G.205, G.210, 310, 7100, 7200, 7300, 7400, 7500, 8100, 8200, 8300, 8400, 9100, 9200, and 9300; ATI Radeon X1300, X1550, HD 2400, 3100, 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4350, and (probably) HD 5450 are below minimum system requirements. Updates to your video and sound card drivers may be required. Intel  and S3 video devices are not officially supported in Mass Effect 2.
(**)Two of the Geforce 6800s are worse than the next-lower Geforce game card, the 6600 GT, and should be avoided (6800 SE, 6800 XT).

Both the CPU and the GPU in that machine are below those minimums.  A "Pentium Dual" is a low cost, low performance Celeron type development of the Core processor that isn't intended for games.  The 8400 GS was a very slow, very weak business grade, low quality part five years ago when it was new, and has not improved since then.  It was never equal to any of the 6800s, unless perhaps to the "XT" which as noted above, was a substandatd part. 

It is entirely possible that through extended use of those parts for something they were never intended to do, they have been degraded / damaged by the overheat and stress they couldn't handle.  Just in case it is only the poor old video card that has begun dying, perhaps you can borrow a friend's spare graphics card, something newer and faster, not necessarily brand new any more (nearly anything other than an IGP or Geforce 210 / 310 being better than an 8400), to see what happens. 

Modifié par Gorath Alpha, 25 juin 2011 - 09:51 .

[mcsupersport]

Also of a note your driver is listed as a 275.33 for your video card and that isn't a good build especially for such an old card. You may try a driver from mid 2010 or so, around the 258/256 area and see if you can get a driver to work.

[Thiesi]

Well, here http://social.biowar...index/7577373/1 you can find more information about this problem.

[Gorath Alpha]

Most specifically, that warning refers to DA2, which uses an entirely different game engine than the UT3 upon which ME1 / ME2 are based, and it is a fact that for newer Geforces than the 9n00 series (renamed from the 8n00s and migrated to a thinner wafer, but essentially the same cards, with two exceptions), the drivers of the 250 age group work much better.

For the old 8n00s and 9n00s, 197.45 seems best, although that was a pre- Win7 series.

[stunnz2]

Mine keeps saying that it is misconfigurerd and i have to reinstall it which i did twice

[mcsupersport]

Old thread about unrelated issue it seems and no data on your machine or me2. Don't expect any real help without it. See link posted in the second post of this thread and you may want to start your own thread with FULL DETAILS.