Ok so i bought the ultimate edition yesterday, installed the game, redeemed my code and downloaded the DLC without a problem, and since i've played for a few hours with absolutly no problems at all. However, when i try to load my character today, a message appears and says
"This saved game contains Bioware Premium content, to load this saved game, an owner of the following premium contenet must be logged in" then a list of all the DLC
I only have 1 account set up so it's not possible that i redeemed it with a different one.
Does anyone know how i can fix this? I would rather not have to restart my character and lose all the DLC content.....
Account not Authorised now?
Débuté par
Insanity72
, juin 26 2011 01:25
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#2
Posté 26 juin 2011 - 06:56
sami jo
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- Members
- 2 248 messages
1) After an old BW server was hacked, BW and EA issued a series of password resets. Given that you were able to log in here, I assume that you either successfully reset your password or were not affected. If you had to reset your password, make sure that your game has the correct password.
2) There have been some recent issues with connectivity to all of the authentication servers (DAO, DA2 and ME). BW is still trying to track them down. A patch (1.05) is in beta testing now that will resolve all of the deauthorization issues. The first iteration of the beta patch successfully resolved all authentication issues, but exacerbated some issues with load time. We do not have an ETA on the new patch, but it is in active development.
3) SOLUTIONS: Before you try anything else, run through the solutions in the "Redeemed DLC troubleshooting FAQ" pinned to the top of this forum. If those fail and you are running either Windows Vista or Windows 7, you may be able to revert the files in your settings folder to when the DLC was authorized and simply play offline until the new patch is released. To do this, go to Documents\\Bioware\\DragonAgeOrigins\\Settings. Right click on each file in the folder, select "properties" and under the tab on the far right search for previous versions from before your authorization issues and restore the old versions for every file in the folder. Authorization state is stored in several of the files in this folder. Disconnect from the internet. Load the game and set it to NOT log in automatically (after that you can reconnect to the internet--you just don't want it to deauthorize you instantly). Your DLC should show as authorized and be playable.
2) There have been some recent issues with connectivity to all of the authentication servers (DAO, DA2 and ME). BW is still trying to track them down. A patch (1.05) is in beta testing now that will resolve all of the deauthorization issues. The first iteration of the beta patch successfully resolved all authentication issues, but exacerbated some issues with load time. We do not have an ETA on the new patch, but it is in active development.
3) SOLUTIONS: Before you try anything else, run through the solutions in the "Redeemed DLC troubleshooting FAQ" pinned to the top of this forum. If those fail and you are running either Windows Vista or Windows 7, you may be able to revert the files in your settings folder to when the DLC was authorized and simply play offline until the new patch is released. To do this, go to Documents\\Bioware\\DragonAgeOrigins\\Settings. Right click on each file in the folder, select "properties" and under the tab on the far right search for previous versions from before your authorization issues and restore the old versions for every file in the folder. Authorization state is stored in several of the files in this folder. Disconnect from the internet. Load the game and set it to NOT log in automatically (after that you can reconnect to the internet--you just don't want it to deauthorize you instantly). Your DLC should show as authorized and be playable.
#3
Posté 27 juin 2011 - 12:37
Insanity72
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- Members
- 2 messages
It seemed to have worked it self out, but thank you for the reply
