Hello, today I bought 1600 BW points, assigned them to my account, and bought 2 ME 2 DLC's. The problem is, it was wrong account - the one without ME 2. I didn't even realise I had 2 accounts before - they both have same avatars, and I always logged in authomatically before. Would it be possible to transfer the DLC's and remaining points to this one?
points assigned to wrong account
Débuté par
grasander
, juil. 01 2011 01:59
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#2
Posté 01 juillet 2011 - 05:17
EA_AgentX
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- EA Employees
- 217 messages
To ensure we can get this resolved for you quickly, please contact our Customer Experience team at http://support.ea.com and select "Contact Us."
Make sure you have your account information, email addresses, Gamertag/PSN ID, date of birth and any billing information on the account to assist the agent in the verification process.
Explain the situation and the agent will explore what options we have to get this resolved for you.
EA_AgentX
Make sure you have your account information, email addresses, Gamertag/PSN ID, date of birth and any billing information on the account to assist the agent in the verification process.
Explain the situation and the agent will explore what options we have to get this resolved for you.
EA_AgentX
Modifié par EA_AgentX, 01 juillet 2011 - 05:18 .
