7 réponses à ce sujet

[masswin2lose]

I had a...minor...issue this morning, and subsequently had to reformat. I no longer have my key for BDTS, EA told me this morning they could no longer give me said key, and of course I can't access it via anywhere else.

Mass Effect itself runs perfectly, but I can't run BDTS until I get ahold of my key again and tbh, that's all I'm looking to do. Since the old BioWare Community site is either gone or just refusing to log me in, does anyone have any ideas? (I'm not on these forums very often, btw, so apologies if I missed somewhere else I was meant to put this). 

edit: Sorry, the site was being extremely slow and I didn't realise that one of the other topics on BDTS actually covered this, but yes. It is unfortunate that my key decided to go AWOL around the time that I had a massive hard drive failure but what can you do, I guess.

Modifié par masswin2lose, 02 juillet 2011 - 02:48 .

[phillip100]

The BioWare Community site was hacked, which is why you can't access it. You will need to contact EA through a live chat online to get a Cd key and tell them that you are being redirected to bioware.com when you chose "Login to your account now."

Modifié par phillip100, 02 juillet 2011 - 03:39 .

[masswin2lose]

Aye. I was on the phone with EA for half an hour this morning (I needed my ME2 key again, too. It was not a good morning for me >.>) and all I got was, "Yeah. We can't give that out and everyone here is telling me we can no longer give it out."

I wouldn't mind so much, but /that/ annoyed me. Any time I go to reformat I usually have the keys written down so I can use them again when I need to. That didn't happen this time, unfortunately, my hard drive went before I got the chance. I can remember part of the key but not enough of it to be useful, unfortunately. Just a shame, really. BDTS wasn't bad DLC.

[phillip100]

Do you have the physical copy or a digital copy of ME2? If you have a physical copy of ME2, your CD key should be on the back of your ME2 instruction booklet.

Modifié par phillip100, 02 juillet 2011 - 03:19 .

[Bogsnot1]

It depends on which supoprt rep you get. Some of them are muppets and will say that, others know what they are doing and will hand it out. I suggest you give it a few hours for a change of shift to kick in, and then go to EA's website, and use the live chat facility.

[masswin2lose]

I have a physical copy of both ME1 and ME2, but my ME2 CE booklet is...MIA. I haven't seen it in months, I do not know where it has gone. Half of me is convinced the guinea pig got ahold of it at some stage and ate it, but tbh it's more my fault and I just don't know where it's gone. Thankfully EA could check up on that (I own a fair amount of DLC for ME2, paid for, and my copy of the game is registered).

For the record, I'm not ****ing. It was my own fault, I know I should have had it written down somewhere but...who expects a hard drive failure between rebooting?

[Bogsnot1]

If you have ME2 still installed, you can get your key from the "Game" section of the config utility. There is also a thread floating around with how to find it in your windows registry as well.

When you get the key, either scribble it down or email it to yourself. Or both, just in case.
(joke)
You should have expected the drive failure. Windows is multi-tasking operating system. It can boot and crash at the same time.
(/joke)

[masswin2lose]

lol, Bogsnot. I suppose I should rephrase (sorry, it's not yet 5am, I may have woken up 2 hours ago but I'm still a little slow at this time of the morning), Windows was accessible...via the Recovery Console and cmd.exe, I wasn't getting at Windows in any other way, shape, or form. 3 hours staring at cmd.exe to discover two of my drives (DVD drive and spare hard drive) had switched drive letters, reformatting the spare hard drive, and transferring stuff from the C: drive to the spare hard drive...oh, a crash course in cmd.exe is not the best way to spend a morning, ever. Thankfully EA have now emailed me a key for both ME1 and ME2 (my ME1 keys just stopped working, I didn't manage to lose those booklets either, thank god), but Friday morning was not a pretty one in my house.

Is it bad that in the midst of trying to transfer 100GB worth of data and savegames, all I could think was, "BDTS. I don't have that key. WHY DON'T I HAVE THAT KEY WRITTEN DOWN?!"