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changed e-mail and can't redownload content


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#1
Bekalynn

Bekalynn
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For a number of reasons, I changed my e-mail address from my old one when I registered Dragon Age II.  I had previously purchased Origins, Awakening, and all the downloadable content except theDarkspawn one which I had played on my old computer without problems.   I have a new computer and I'm now attempting to install the Origins downoadable content to it.  Unfortunately, it won't accept my old e-mail information (which is what the games and content were purchased under and how they were registered).  My new e-mail address is accepted just fine but it doesn't credit the downloadable content to me.  How can I gain access to it?  I'd really rather not pay for it again since I've paid for it once already...  Thanks for the help.

#2
sami jo

sami jo
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You will need to contact EA support and have them merge all your content onto a single account. support.ea.com. They are the only ones who can do that for you, but they are usually quite good about it.