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Can't Log in on old account


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#1
Trespasser_989

Trespasser_989
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 To whom it may concern,

I have a Bioware Social account that I have my XBL gamertag linked to that I believe the password has been changed without my notice. The email address linked with this older ID is now invalid. Everytime I try the forgot password it just sends an email to the invalid email. I'm afraid if the recent hacks lead to everyones password being reset, I would not have gotten the reset password email since the old email is invalid. The Social Network ID is Trespasser 989, the profile can be viewed here:

http://social.biowar...994488/#profile

Trespasser 989 is also my XBL Gamertag and I just registered my Bioware games less than two weeks ago. I logged in just 11 days ago, but now when I try to log in it says my password is wrong. I know for sure that I didn't change my Bioware Social ID password. I created this temporary account to try and get this resolved. 

If somebody could help me, I would greatly appreciate it. My new current email is the one linked with this Social ID.

~Trespasser 989

#2
sami jo

sami jo
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You will need to contact EA support (support.ea.com). They will be able to reset your password and help you change the associated email to a valid one after verifying your user account data.