9 réponses à ce sujet

[Reillan]

Before you flame me for what I'm sure is already a topic in this forum 3000 times, I can't find it anywhere in the forums, that's the only reason I'm posting it again...

I *just* bought DAO for the first time (the ultimate edition).  I'm trying to install, and I get an error that simply says "Installation failed." 

It stopped at roughly 25% of the file anims.erf extracted from core.rar.

I can't get into EA's support site for some silly reason, and phone support told me to either go exchange it for a new copy of the game, or to download it (with my connection, downloading would take 70 hours).  Since the error seems to be well-known on the EA Forums, I'm going to take a stab in the dark and assume that simply exchanging the game wouldn't work, either.  The best workaround I've found online is to completely rebuild the core.rar file and recreate the disk... but that's an impossibility for me.

Anyone have a better fix for it?

Thanks in advance.

[Reillan]

Confirmed that exchanging it won't work... just did that and it stopped again... although at 15% of the file, not 25%

[sami jo]

Sadly, I'm guessing that the download version is going to be your best option, even with the long download time. The newest version from the EA download manager (Origins) actually has a fair number of things fixed.

[Reillan]

Well, actually, I think I might have another fix.

For some reason I've never understood, lots of companies (including one I used to work for) refuse to acknowledge that not all DVD-creation methods are equal, and the quick result is that perfectly good DVD drives fail to read them. If multiple DVD drives across the country get exactly the same error, that's the cause. Randomly, a completely different DVD drive might read the disk perfectly fine.

So even though they say "don't try to load it in a laptop dvd drive", that's exactly what I'm doing at the moment... and it's reading fine.

[Reillan]

Yup, install worked fine that way. I further moved the files from my laptop to my desktop, mapped the folder I put them in as drive E, then loaded it from that drive (the mapping step probably wasn't necessary, but I like to play it safe... lots of CDs back in the day wouldn't load if you didn't do that)

[pennsound]

Getting this error, going to try to use an external drive to install it that way. The reason why I bought the physical copy is so I wouldn't have to download it at 150kb/s, not mentioning that if I do download it I'll hit my download cap for the month. If I really wanted to do a digital download I would've bought it from Steam when it was $10...

[sami jo]

You are in a peer support forum. While I'm certain we all can understand your frustration, we are the wrong folks to complain to. Try support.EA.com if you wish to grumble to the right people.

[Gorath Alpha]

Reillan wrote...

. . . it stopped again... although at 15% of the file, not 25%

Many of EA's disks will confound some of the DVD burner drives.  The formatting of the disks just isn't adequately standard somehow.  Older DVD Read-only drives almost always seem to work, so borrowing an external one is a good fix, as is copying all of the contents to folders on the hard drive, and installing from there.  You can also use the DVD in an older PC at home, across your LAN (which is what I seem to have to do with everything from EA lately). 

The "anims.erf" file is not the problem, so you should edit your subject line to remove that. 

[zoama]

Actually, I thank the OP for having anims.erf as the subject line. This post gives me exactly the information I was looking for. And, btw, copying all the contents to the hard drive doesn't work when the only DVD drive you have for the computer is the one that can't read the disk in the first place.

[Gorath Alpha]

The fact of the matter happens to be otherwise. Straight copying appears to be using separate code from that used during an install.