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PSN Purchase Help


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3 réponses à ce sujet

#1
Drogo45

Drogo45
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  • 456 messages
Cheers!

I purchased Mass Effect 2 from PSN back when it was first released.  I then deleted the game after about a month.

Since I have more time over the summer I was going to play it once again......however:

When I try to access the game on the Playstation Store I get this messege:  This content cannot be accessed on your account - or something very close to that.

I thought maybe I needed to download the cerberus pack first - I did that and installed it.......But I still got the same error when I tried to access the actual game.

Any help will be greatly appreciated! 

#2
EA_AgentX

EA_AgentX
  • EA Employees
  • 217 messages
So you have tried to redownload Mass Effect 2 from your Download List under Account Management on the XMB and are getting that error?
I would recommend contacting Sony if your purchase through the Playstation Network of Mass Effect 2 is not working. Unfortunately, we do not have the ability to grant downloads on the PSN/Xbox Live systems.

EA_AgentX

#3
Drogo45

Drogo45
  • Members
  • 456 messages
Ahhh.......

What I had been doing was trying to download it from the PS Store directly (just like I did when I first purchased it). After reading your response I checked under the Download Transactions in Account Management and was able to download it from there without any problem.

Thanks!

#4
EA_AgentX

EA_AgentX
  • EA Employees
  • 217 messages
Awesome. Glad to hear it worked out for you and you were able to get back into the game.

Let me know if you need further assistance with anything.

EA_AgentX