6 réponses à ce sujet

[xDxRxAxKxAxNx]

Ive tried to register my game from my Profile section but when I type in the Bar Code number that comes with the game it says its an Invalid Number.  What Gives?  I purchased the game from Gamespot (Pre-Ordered) and its a Brand New game. Any help would be Appreciated.

[Sloth Of Doom]

Barcde s for xbox and 360, serial code for PC. Just to make sue.





Now, make sure you are getting ALL of the barcode numbers, there are 12 not 10. You must include the far outside numbers

[LilMatt]

Mine didn't work either (PS3). EA says if you take your case insert and mail it to them they'll send you another one.....I have yet to do so from fear of never receiving a replacement considering i emailed their customer service about it over a week ago and have yet to hear from them.

[xDxRxAxKxAxNx]

Sloth Of Doom wrote...

Barcde s for xbox and 360, serial code for PC. Just to make sue.


Now, make sure you are getting ALL of the barcode numbers, there are 12 not 10. You must include the far outside numbers

Yep...did that and it flat out wont accept the number...but thanks for the reply as I noticed that that outside number could be missed.

[xDxRxAxKxAxNx]

LilMatt wrote...

Mine didn't work either (PS3). EA says if you take your case insert and mail it to them they'll send you another one.....I have yet to do so from fear of never receiving a replacement considering i emailed their customer service about it over a week ago and have yet to hear from them.

Could you give me EA's email address?  I think Im going to send them one myself.

[JamesX]

PC should be a CD-Key that is on the back of the manual.

[LilMatt]

BORG_DealerOfDeath wrote...

LilMatt wrote...

Mine didn't work either (PS3). EA says if you take your case insert and mail it to them they'll send you another one.....I have yet to do so from fear of never receiving a replacement considering i emailed their customer service about it over a week ago and have yet to hear from them.

Could you give me EA's email address?  I think Im going to send them one myself.

http://customersuppo...2U9YXNrLnBocA**

Obtaining a Replacement Registration Code

The following information applies to the North America territories only. 
If you are not using a North American version of your game you must
consult your manual for the proper policies and information.
Misprinted or Invalid Serial/Registration Code Replacement:


If you meet one of the following criteria, and you are within the 90
day warranty period, you can send a request to Electronic Arts for a
replacement serial/registration number.

• Conditions
• The serial/registration number is illegible or missing characters.
• The serial/registration number is not printed on the lower left
  portion on the back of the jewel case, inside the jewel case, or on the
  back of the manual.
• A Technical Support Representative deems the serial/registration number provided with the game as invalid.

When sending a request for a replacement serial/registration number, please include the following:

• Items & Information to Send
• The original insert from the back of the jewel case displaying the
  invalid or misprinted number, or the manual displaying the invalid or
  misprinted number.
• Explanation of the situation
• First and Last Name
• Return Address
• Email Address
• Phone Number

Send To:


Electronic Arts Warranty Department


9001 N I-35 Suite 110


Austin, TX 78753

Lost or Missing Serial Replacement:

If you meet one of the following criteria, you can send a
request along with an administrative fee to Electronic Arts for a
replacement serial/registration number.

• Conditions
• The product is 90 days past the purchase date
• The original serial/registration number has been discarded or lost

When sending a request for a replacement serial/registration number, please include the following:

• Items & Information to Send
• Money order or personal check for $10.00 USD per serial/registration number requested.MAKE THE CHECK PAYABLE to Electronic Arts.
  Note: If you are requesting serial/registration numbers for a collection pack, the $10.00 USD fee will cover numbers for all of the games included in the package.
• Proof of Purchase - located on the game’s manual.
  If you do not have the manual available, send a photocopy or picture of
  the game disk to verify ownership
  Note: It is not
  necessary for you to send us the physical disk. If, however, you decide
  to send us the physical game disk, please make sure you use a traceable
  delivery method. Electronic Arts is not responsible for products lost
  in transit
• Explanation of the situation
• First and Last Name
• Return Address
• E-mail Address
• Phone Number

Send To: 


Electronic Arts Warranty Department


9001 N I-35 Suite 110


Austin, TX 78753

Modifié par LilMatt, 20 novembre 2009 - 10:02 .