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Game shutting down the PC


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11 réponses à ce sujet

#1
DalVel

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I reinstaled my ME1 to enjoy saving the Galaxy from the beginning again and I encountered this strange issue. It's never happened before.

Once I arrived at the Citadel for the first time, the game has a tendency to completely shut down my computer. It was happening mostly during conversations at apparently different points and times. Just now it happened while running out of the Consort's office... This makes the game rather unplayable. I can't get through 10 minutes without it shutting down my PC.

I'm running Windows 7, Mass Effect patch 1.02 with Pinnacle Station and Bring Down the Sky installed (It started before I patched it to 1.02... I was hoping it would fix the problem but it didn't)

#2
Gorath Alpha

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No. Never. The computer shuts itself down. The game doesn't do that, bad hardware does it. You will have to replace whatever is worn out or is otherwise currently in a defective condition.

#3
DalVel

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Doesn't happen with *anything* else. So what could be the issue?

#4
Bogsnot1

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I cnocur with Goraths estimation. A problem with the game will either crash Windows and come up with an error message, or, depending on how Windows is configured, reboot the system. If the machine is powering off completely, thats an indication that there is a hardware issue that needs to be resolved.
It could be a heating issue, either CPU or GPU. It could be PSU not able to supply the wattage for your system to work, and is tripping out. It could be an error within RAM, and doesnt occur on anything else because its in the higher RAM regions that only gets tested out in certain circumstances, such as trying to display the large, open area that is the Presidium.

#5
DalVel

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Wouldn't that also happen when displaying large open areas in any given MMO then as well? It just seems strangely localised to ME1 for me. ME2 is fine, DA2 is fine. I'd think those games would tax the hardware more.

#6
Gorath Alpha

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While wasting forum space with arguments, you are merely GAMBLING on losing the entire PC in a shower of sparks and black smoke. It's trying to to tell you it needs repair and you want to ignore the only advice you have gotten. So, you go ahead and destroy the PC, and then do like all the rest, get an even worse something to replace it.

Modifié par Gorath Alpha, 11 juillet 2011 - 08:46 .


#7
DalVel

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That's for your great advice. The PC did not require any sort of repair. The heat is fine, the fans are fine. Everything is running fine. Mass Effect 1 is running fine now too. Because I had to run it in Windows XP Compatibility mode.

But hey, it obviously wasn't the software issue.

#8
Bogsnot1

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Well, I'll chalk this one up as odd, because its the first time in 20 years of tech support that I have encountered any software error which will shut a machine down without an associated hardware problem to go with it.

Just out of curiousity, was it just shutting the machine down to the power-off state, or was it shuttnig down and rebooting it?

#9
DalVel

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Power off and I had to reboot.
All previous shutdown problems (I had those before with Age of Conan) were due to overheating (which I checked and fixed) and those rebooted the machine.

Mass Effect was just being weird.

#10
mcsupersport

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I have read somewhere that win7 will automatically reboot as a standard setting, which can be changed. I don't know if this was the cause or not but you may want to nose around and see if you can find the setting and change it for future problems.

#11
DJ-Kilroy

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 Thank you very much DalVel!!!

I almost tried the compatibility mode as that does the trick sometimes in situations like this, but hadn't gottten to it yet!

I'd been searching for a solution for this forever and had only found Gorath Alpha's arrogant overly-simplistic assertion that only bad hardware can cause a system shutdown. That's an awful lot like saying that only an improperly directed steering wheel can cause a car crash. Besides you come off as a ****** when you always tell everyone you know better in such an inflexible way.

Thanks for the solution!

-D

#12
Dustbeard

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Not sure if anyone cares about this issue anymore, but this thread helped me out when I recently reinstalled ME and started experiencing random shutdowns on two different desktop PCs running XP and Windows 7, the latter of which was brand new.

Granted, hardware problems and/or overheating can cause system shutdowns, but it's not the only cause when it comes to ME, evidently. In my case running it in Windows XP compatibility mode fixed the issue, but only when running it in Windows XP SP2 mode, not SP3 mode. I'm not sure why, but when I think back I never, ever had a problem with this until after upgrading to SP3, but it had been so long since that upgrade that I never made the connection.

Anyway, if anyone else is having this problem have a go at running it in SP2 compatibility mode and see if that solves your problems. It worked for me!