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So does Bioware or EA even care about their customers?


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11 réponses à ce sujet

#1
Polorboy

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So, I submitted a tech support question to EA, posted on forums, done everything the way I am "supposed to" do it, but I have yet to get any responce what-so-ever from anyone, about anything, at all!  What kind of company do you guys run here?  Seriously, I got the game and none of the downloadable content codes that came with it work, they all say they are invalid, and when I try here that they have been used already!  I just got the game a week ago, and have yet to be able to use any of the codes.  Want the codes, they don't work anyway:
For blood dragon armor:
EAWK-NHZ4-EWG8-8WDH
and for Stone Prisoner:
9KXY-4CRK-WGQR-MNU9
 
Maybe that will get someones attention.  The codes I got with the game do not work, I would like working codes, not that hard to do I would think.

#2
bcooper56

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It's like this will all company's expect a 1 week wait i had it happen with all my games.

#3
Scooby4ever

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Just a thought but submiting your personal codes on a forum is not really adviseable. As the other said 1 week before answer is sadly normal these days.

#4
Messor8914

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where can i ask for support for the bonus disc for the game because my laptop won't read it but it reads my MGS4 bonus disc just fine

#5
TheOnlyOrigin

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While I understand your frustration; we're all suffering the same, please look at the top of the ps3 forums; bioware are aware of and are working on the problem. Until then it doesn't matter how much we moan it won't be fixed any quicker

#6
Shadowcrazy4

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well not the PS3 ones anyways, since we have the DLC problem, the dragon armor in PS3 is **** stats compared to PC and XBOX, and our in-game updated accounts don't really update. so no they don't case about their costumers, the PS3 ones anyways

#7
AceValentyne

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Really, I didn't even receive my BD Armour :( and my updates well they don't work at all...as you can see from my ava <<...

#8
rjstre

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Well i hate to be the one to flame everyone complaining about this issue:



1: link your ps3 account to your EA account. your ea account should be the same one you setup on Dragon Age, or any other EA game. https://profile.ea.com/login.do copy paste this link to go here.



2. If your PSN ID is linked to another another account go to support.ea.com/chat to chat live with support personnel they can move your psn id from one account to another.



3. stop whining about EA not caring about thier customers because that will get you absolutely frickin no where. there is a post in the support site that says please excuse the long period of time for email responses. they are packed with you idiots complaining about this stuff.



I had this same problem and it was all becasue my PSN id was already being used by an account made long ago and forgotten. the tech guy that helped me even check my code for me to make sure it was good on thier side. i loaded up the game and once logged into EA i was immidiately able to download my armor. everything said an done you are going through alot of crap to retrieve crappy armor. quit whining, go play wow instead and quite wasting forum bandwidth.

#9
Domi-kuin

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Also, your not the only person who are seeking support.

#10
666shadowking666

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They don't seem to care for its ps3 users that's for sure.

the bonus disc on the collectors edition is a damn blu-ray disc which mean that everybody that bought the collecotrs edition on PS3 and hoped to hear the sondtrack in all its glory wont be able to do that if they don't own a blu-ray player for the PC aswell.


#11
Shadowcrazy4

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rjstre wrote...

Well i hate to be the one to flame everyone complaining about this issue:

1: link your ps3 account to your EA account. your ea account should be the same one you setup on Dragon Age, or any other EA game. https://profile.ea.com/login.do copy paste this link to go here.

2. If your PSN ID is linked to another another account go to support.ea.com/chat to chat live with support personnel they can move your psn id from one account to another.

3. stop whining about EA not caring about thier customers because that will get you absolutely frickin no where. there is a post in the support site that says please excuse the long period of time for email responses. they are packed with you idiots complaining about this stuff.

I had this same problem and it was all becasue my PSN id was already being used by an account made long ago and forgotten. the tech guy that helped me even check my code for me to make sure it was good on thier side. i loaded up the game and once logged into EA i was immidiately able to download my armor. everything said an done you are going through alot of crap to retrieve crappy armor. quit whining, go play wow instead and quite wasting forum bandwidth.


can any of you kiddies out there spot the contradiction here? anyone who does will get a chocolate chip cookie :) made by the coolest of grandmas in the world :lol:

eh too long to wait....i just love how he says he hates to flame everybody in yet he calls us idiots....

1-2 are no issues...because it wasn't the issue that i was talking about...i'm talking about my ****ing legion of the dead armor being equipped and my character has the same newbie set in his picture you ****ing ******

and a response to 3. is that we are complaining like "idiots" because we believe that the developers have some form of a conscience and read our complaints and will realize that they should act accordingly...not everyone is a mindless flamer like yourself who just whines about others for no reason....we have a reason we complain on forums....so take your happy flaming ass to a body of water and cool off because none of us really wish to hear you **** and whine about us ****ing and whining...

#12
Polorboy

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Haha, I agree Shadowcrazy4. So, I have had the game for more than a week, try two + and still no armor or stone prisoner. Those codes do not work, I tried entering them on the site during registering the game and it said they were invalid or already used? What is that all about. I know neigher EA or Bioware is going to do anything about it, and I am sure not going to pay $15 to unlock a character. I spent money of the other Grey Wardens Keep, and what a let down that was. I finished it in about 10 minutes and it is pointless now. I let the stupid guy inside live and now I can't even get back to him because I am locked out of the fortress that I just liberated? It was like it was thought of last minute and put together half-****ed. It didn't add anything significant to the story and didn't do anything for me other than the sword the guy made. Still. wasn't worth it. I highly doubt the other "upgrades" are worth it either. From what I read here, the armor stinks, not any better that what you start with, and the new character is just a stone version of Sten, who I don't even use anyway. Heck, i just soloed the Dragon (not flemith) last night at lvl 18. It killed my entire party and I killed it using 20 potions to heal myself. I wish I could have recorded it.