7 réponses à ce sujet

[Karnivol]

 Alright~My gamertag has been around for a few years. I've changed the windows live ID's email address to my new universal email. I'm trying to bring together all of my content onto my new permanent address. All of the content from EA's Mass Effect Series and Dragon Age Series is all going to my old email address. I made the mistake of redeeming my DA2 Preorder code on the new email address, but for some reason~EA doesn't recognize that my new email address is the one linked with my gamertag. Their social site still recognizes my old email address as the one that is linked to my gamertag.

Basically, I have all of the content I want besides the preorder code on my old email address. Is there a way to transfer my content to my new email account so everything is up to date? I'm sick of technical **** happening with my accounts for XBOX. I don't want to make a new account as I'm pushing 50K gamerscore...

[happy_daiz]

BW moderators seem to be MIA in the 360 forums as of late. You might have better luck contacting EA?

http://support.ea.com/

[Luke Barrett]

Yes, EA Customer Service handles all the account stuff.

Sorry for the absence but most of the new threads have been rehashes of older questions (aka. no new issues are appearing) so I'm leaning heavily on community members helping one another.

[happy_daiz]

Apology accepted. I'm just glad to know we haven't been forgotten.  

[JASalsedo]

My other half plays Dragon Age: Legacy on Facebook for me and have received Evra's Trophy Belt, Evra's Might and Dura's Blue Flame for me. When I start a new game of Dragon Age II on my xbox 360 and go looking for the items, they are not to be found anywhere. My registered game content shows that I am authorized to have these items. I was wondering if someone might be able to help me figure out where these items could be and how to make sure that I can access them. Any help would be greatly appreciated.

[JASalsedo]

I also have a question about the gold that you receive when you complete an achievement but was unsure where to post it. I complete achievements, such as Chantry Historian for example, and receive the gold from it. My question is where and how can I spend that gold? Does it connect itself to the Microsoft Gold for my overall account? Can I only spend it in connection to Dragon Age Origins, Awakenings and number II? Or does it just build up without any benefits to it?

[EA_AgentX]

Regarding your Dragon Age Legends question:

Is your other half playing the game with your BioWare account login information? If they are using their own account, you will never see the items as they must be logged in with the same account that you have linked to your Gamertag to ensure the items are accrued.

To check you can login to http://social.bioware.com and, under the Profile menu, go to Your registered game content. If you do not see the Dragon Age Legends items on your content page, they may be logged in to Legends with a different account.

EA_AgentX

[JASalsedo]

My other half has Dragon Age: Legends and Dragon Age: Journey all connected to the same account. Under my registered game content, neither games are showing. How do I assure that the connections is made? Thank you for responding to my early Legends question, I greatly appreciate it very much.