Modifié par DudeImGodly, 12 juillet 2011 - 03:56 .
"This Item Cannot Be Accessed On Your Account"
Débuté par
DudeImGodly
, juil. 12 2011 03:55
#1
Posté 12 juillet 2011 - 03:55
DudeImGodly
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- Members
- 2 messages
Firstly, I have read through the other threads dealing with a similar issue. I have tried all those methods, to no avail. Here is the problem: I downloaded the trial for Mass Effect 2 prior to purchasing the full game. After purchasing the full game, the item did appear on my Download List, but whenever I try downloading it, I am given the #403 HTTP server error. Also, whenever I try manually searching for the game and selecting it in the PSN store, I am given: "This Item Cannot Be Accessed On Your Account". I've deleted the trial from my PS3 and have tried accessing the content on my Download List multiple times, nothing seems to be working....
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#2
Posté 12 juillet 2011 - 04:38
EA_AgentX
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- EA Employees
- 217 messages
It seems to be an issue with the PSN not giving you access to redownload your purchase. Please contact Playstation support for a quick resolution as we do not have access to Playstation's account systems or download processes.
EA_AgentX
EA_AgentX
#3
Posté 12 juillet 2011 - 08:51
DudeImGodly
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- Members
- 2 messages
Ah, it may have been a temporary error with the PSN store because I couldn't seem to download it last night, but now the download is working flawlessly. Everything is well now.
#4
Posté 12 juillet 2011 - 09:34
EA_AgentX
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- EA Employees
- 217 messages
That's great news! Thanks for keeping me updated and I'm glad you were able to redownload the game.
EA_AgentX
EA_AgentX
